Quick Facts About Ramsgate Fish & Chips
Ramsgate Fish & Chips has received mostly positive comments, indicating several strengths of the establishment. The first comment mentioned that the food was cooked fresh and crispy, with great taste and service. This suggests that the strength of this place lies in the quality of their food and their attentive staff.
Another comment praises Ramsgate Fish & Chips as the best chip shop in Ramsgate, highlighting that everything is cooked fresh and not greasy. This reinforces the notion that the strength of this establishment lies in the quality and freshness of their food. The comment also mentions a brilliant atmosphere and great service, which further emphasizes the positive experience customers have at this place.
One comment particularly appreciates the consistency of the food quality, stating that it never disappoints. This suggests that Ramsgate Fish & Chips consistently delivers high-quality food, which is a notable strength of the establishment. The comment also mentions the service received from Gordon on delivery, which is described as swift and courteous, indicating that the delivery service is also commendable.
However, there are some weaknesses mentioned in the comments that must be taken into consideration. One comment notes that the fish and chip shop does not open on Saturdays or Sundays. This limits the accessibility of the establishment, particularly to customers who are only available on weekends, which can be considered a weakness.
Another comment mentions difficulties in reaching the establishment through phone calls, suggesting that their communication system may be lacking. Customers being unable to get through on the phone could lead to frustration and inconvenience, which is a weakness that affects customer experience.
The most concerning weakness mentioned in the comments is related to poor customer service. One customer shares a negative experience where their order was delayed and they received rude and abrupt treatment from a staff member. The comment further mentions that their daughter and her friend were also treated rudely, indicating a lack of professionalism and respect towards customers. This weakness in customer service can significantly impact the reputation and success of the establishment.
To summarize, Ramsgate Fish & Chips has strengths in terms of the quality and taste of their food, as well as the friendliness and attentiveness of their staff. Customers appreciate the freshness of the food and the great service they receive. However, the establishment also has weaknesses, including limited opening hours, difficulties with phone communication, and poor customer service. Addressing these weaknesses will be crucial in order to maintain customer satisfaction and reputation.
Best TL Reviews
Gut gegessen und freundliches Personal
First night of our holiday in the area. Couldn't have chosen better! Cooked fresh and really crispy. Great taste and great service.
This is the best fish and chips in Thanet, but it doesn’t open on a Saturday or Sunday and I’m afraid you cannot always get through on the phone but the food is excellent
Best chip shop in Ramsgate everything is cooked fresh and its not greasy brilliant atmosphere and the service is great
The quality of the food week in and out never disappoints any of our large family something on menu for everyone! the service we recieve from Gordon on delivery is worth a mention, as always is without fail as swift and as curtious as can be ????
Our order got confirmed at 7:23 expected Delivery was twenty minutes. At 8:10 we phoned to enquire about the where abouts of our food only to be told that we had order twenty minutes ago (in fact it was 40 minutes) the staff member was abrupt and informed us that our delivery would be another 20 minutes then enquiried abruptly and rudely if we wanted the order or not we had no choice to except due to the time. After an hour we had still yet to receive our order. We then called the restaurant to cancel and they still tried to get us to accept the food. If you value customer service do not go here especially if you're a young person because they where rude to my daughter and her friend then when I called they where better because he was talking to a 'geezer' he properly changed his tone. The delivery driver was shocked at this quality of service however he seems very nice
What a find this was..only been once but was 10/10. Had cod which was cooked to perfection, batter was spot on too...cheers guys ..
Ramsgate Fish& Chips,a nice clean friendly establishment this one. Lovely fish and chips and all the trimmings available. The staff are very friendly and helpful and nothing is too much bother. If you fancy fish and chips freshly cooked,mmm nice,then this shop is well worth a visit. Ramsgate fish and chips are as good as ever. Simply the best fish and chips available in Ramsgate.
Ramsgate Fish & Chips Info
Amenities
Service options
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Delivery
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Takeaway
Health and safety
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Staff required to disinfect surfaces between visits
Accessibility
Amenities
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Good for kids
Atmosphere
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Casual
Payments
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NFC mobile payments
Today
Opening Hours
| Monday | 11:30 AM - 10:00 PM |
|---|---|
| Tuesday | 11:30 AM - 10:00 PM |
| Wednesday | 11:30 AM - 10:00 PM |
| Thursday | 11:30 AM - 10:00 PM |
| Friday | 11:30 AM - 10:00 PM |
| Saturday | 11:30 AM - 10:00 PM |
| Sunday | Closed |
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Location
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