Razor Sharp Barbershop

+1 203-751-9356

101 Elizabeth St, Derby, CT 06418 United States of America

Open Today: -

Quick Facts About Razor Sharp Barbershop

Razor Sharp Barbershop has both strengths and weaknesses, as indicated by the comments provided. It is important to analyze these comments to gain a comprehensive understanding of the barbershop's performance and customer satisfaction.

Starting with the strengths, several customers praised the barbershop for its efficiency and cleanliness. One comment mentioned that they were able to get in and out quickly, indicating that the barbershop values their customers' time and strives to provide prompt service. Additionally, the positive review about the clean and cool environment suggests that Razor Sharp Barbershop prioritizes maintaining a tidy and enjoyable atmosphere for its customers.

The expertise of the barbers is also highlighted in the comments. Many individuals expressed satisfaction with the haircuts they received, with one customer describing it as the best haircut they ever had. This suggests that the barbers at Razor Sharp Barbershop are skilled professionals who can deliver high-quality cuts. The positive experiences of these customers indicate a level of consistency in the quality of service provided.

Another strength that is mentioned is the convenience of last-minute appointments. One customer stated that they were accommodated in a time of need when they messed up their son's hair. This demonstrates a willingness on the part of the barbershop to go the extra mile for their customers and provide solutions even in urgent situations.

The positive reviews also highlight the friendly and engaging nature of the staff. Customers mentioned having easy and enjoyable conversations with the barbers, which can enhance the overall experience and make customers feel welcome. This indicates that the barbers prioritize customer satisfaction not only in terms of the haircut but also in providing a friendly and enjoyable experience.

Despite these strengths, there are also areas of improvement mentioned in the comments. One customer shared a negative experience where they had a scheduled appointment but were turned away because the owner was not present. The lack of communication and failure to reschedule the appointment reflects poor professionalism and organization. This can be a significant weakness for the barbershop as it may result in customer dissatisfaction and loss of business.

There were also complaints about long waiting times. One customer stated that they had to wait for two hours even though they had made an appointment, while another mentioned that the barbers were spending excessive time on the phone while cutting hair. These comments suggest that the barbershop may struggle with managing appointments and prioritizing customer service during busy periods. Long wait times and distractions can negatively impact the overall customer experience and lead to frustration.

Furthermore, a negative comment mentioned that they bring their two kids to the barbershop, implying that they have received unsatisfactory service for their children. Though it is not specified what the specific issue is, this comment suggests a lack of consistency and care when catering to younger clients. This could be seen as a weakness, as catering to a diverse clientele is crucial in maintaining a strong reputation and customer base.

In conclusion, Razor Sharp Barbershop possesses certain strengths such as efficiency, cleanliness, skilled barbers, and a friendly atmosphere. However, there are also weaknesses that need to be addressed, including unprofessionalism, long waiting times, and potential inconsistencies in serving younger clients. By addressing these weaknesses and building upon their strengths, Razor Sharp Barbershop can strive towards even greater customer satisfaction and success.

Best TL Reviews

Had a 5 pm apt. And went there, they told me the owner isn't there and can't cut my hair. Then we leave and he's in his car arguing with whoever on the phone. I didn't get no phone call no reschedule or any of that. Very unprofessional and will not be going back there.

Never had a bad haircut here! They get you in and out quickly. Barbers are good, and the place is very clean.

Cool place clean and great barbers

Kevin came in clutch in my time of need and was very easy to hold a conversation with. Great cut and time well spent there

They got me in last minute when I messed up my sons hair!!! And made him happy which is very hard to do!!!

These guys are pros at cutting hair. The best haircut I've ever had. I drive from Bridgeport to Derby because these are the only guys I trust to cut my hair! Nice atmosphere and there is a pool table if you have some time to kill before your turn in the barber's seat!

Byron hooked me up! Great job. I would recommend this place to anyone. Clean place, awesome haircut. What more could you ask for? Oh yea great price!

Worst Barber Shop ever! I bring my two kids here!

I had an appointment at 12:30 and they were cutting other people’s hair without appointment instead of my kids !!!! I waited for 2 hours !

They were losing their time on the phone while cutting people’s hair.