Quick Facts About Red Persimmon Salon & Spa
Strengths:
1. Exceptional nail and pedicure services: Multiple comments mentioned that Red Persimmon Salon & Spa does a great job on nails and pedicures. Customers are satisfied with the results, particularly acrylic nails that rarely break and almost never fall off.
2. Relaxing and inviting environment: Some customers appreciated the environment and the friendly staff. They mentioned that the salon was a great place to relax and mentioned the comfortable massage chairs.
3. Efficient service: A few comments mentioned that Red Persimmon Salon & Spa usually gets customers in quickly, despite being a popular place. This suggests that the salon has good management and customer flow.
4. Positive customer service: Multiple comments praised the kind and inviting nature of the staff, especially Linda. They emphasized the warm customer service provided by the front desk employees as well.
Weaknesses:
1. Expensive: One customer mentioned that Red Persimmon Salon & Spa is a bit expensive. This may deter some potential customers who are looking for more affordable options.
2. Quality and sanitation concerns: There were a couple of comments mentioning issues with the quality of service. One customer reported nails popping off after only two weeks and even a bacterial infection, which they attributed to possibly unsanitary tools. Another customer complained about acrylic nails not being done properly and the rude behavior of the technicians.
3. Inconsistent experience: While some customers had positive experiences, there were instances where customers had negative experiences or encountered issues. One comment mentioned that the employee cut their friend slightly during a pedicure. Another comment described a frustrating experience where the salon refused to provide the requested service and the technicians were rude and unprofessional.
4. Lack of flexibility: Related to the previous weakness, one customer mentioned difficulties in getting the salon to honor their appointment and being subjected to multiple soakings in acetone. This indicates a lack of flexibility and customer-centric approach.
In conclusion, Red Persimmon Salon & Spa has strengths in delivering great nail and pedicure services, providing a relaxing environment, and offering efficient service. However, there are some weaknesses in terms of high prices, concerns about quality and sanitation, inconsistent experiences, and lack of flexibility. These weaknesses should be addressed by the salon to enhance the overall customer experience and satisfaction.
Best TL Reviews
They do a great job on nails and pedicures. They are a bit expensive. Danny is the best in my opinion for acrylic nails. The nails rarely break and almost never fall off.
Beware! I’ve never had issues with acrylic nails till coming here! My nails have only been on a little over 2 weeks and are easily popping off. That’s not even the worst. One of my nails has a bacterial infection underneath the nail! I’ve never dealt with this ever with acrylics until I came here. Using unsanitary tools? Wouldn’t be surprised. Gross and disappointing
I’ve been going to Red Persimmon for years and haven’t been since sometime last year before the pandemic. My friend and I decided to get pedicures and we got the works. They employees were very kind, and it was so amazing to come in and relax. We had oil treatments, massages, and I love the massage chairs as well. I’ve been so stressed lately and Red Persimmon came through like always. The only issue was that the employee who was with my friend ended up cutting him slightly and he was a little upset. I do think she was new, but my girl was fabulous ❤️ I love this place and definitely recommend going.
Came a little early to my set appointment and they sat me right away :) Danny did my nails and an amazing job! Very happy with the results
Linda ( I believe) is very kind. She took her time with me and made the nails just the way I wanted them. I definitely recommend this place especially because the environment and people around are very inviting and sweet. The customer service was wonderful when you first walk in with the two lovely ladies in the front handling the scheduling and placement.
They usually get you in pretty fast for such a popular place. Ann was wonderful and very detail oriented. Love it here!
I have been a patron for 10 years and love the amazing job they do on my nails! I highly recommend the Red Persimmon to everyone.
You ask for something, in this case,dip, and they say yes we do dip. Me and my friend both sit to do it and both of the techs said oh no, acrylic is better, but we want dip... nope they said No.! Besides that, they were freaking so rude. My friends nails looked like a 10 year old could have done better! The guy got mad at HER for asking him if he's really done????? The front desk and other workers saw and agreed they needed to be redone! We made an appointment for that night, because it was too much to wait all over again, we made it clear to please honor the appointment to be on time, but nope we get there and while they had her soaked in acetone , again!!! He took someone else! We got the money back and left! We were so upset that not only it was so terrible , but now her fingers are peeling from all the acetone they had to sit in! NEVER AGAIN!! gave 1 star ???? because there was a minus ! I wish we had taken pictures but my friend was so upset and crying that I didn't dare ask her to. ????????????????????
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Red Persimmon Salon & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Payments
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NFC mobile payments
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 08:00 PM |
| Saturday | 09:30 AM - 08:00 PM |
| Sunday | 10:30 AM - 07:00 PM |
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