Regal Nails, Salon & Spa

+1 573-442-6472

1201 Grindstone Pkwy, Columbia, MO 65201 United States of America

Open Today: -

Quick Facts About Regal Nails, Salon & Spa

Regal Nails, Salon & Spa place has several strengths and weaknesses, as highlighted by the comments provided.

Strengths:

1. Good work and beautiful nails: One comment mentions that the staff does a great job guaranteeing beautiful nail work. Another comment states that the nails are beautiful and sturdy, with no issues experienced. This suggests that the salon has skilled technicians who are able to provide high-quality nail services.

2. Friendly and fun workers: Multiple comments mention the friendly and fun nature of the workers at Regal Nails. This creates a positive and welcoming atmosphere for customers, which adds to the overall experience.

3. Fair prices: One comment states that the prices at Regal Nails are fair. This can be seen as a strength, as it indicates that the salon provides good value for the services provided.

4. Good customer service: The comments highlight that the staff at Regal Nails continuously checked to ensure that customers were satisfied with their nails. This demonstrates good customer service and a commitment to ensuring customer satisfaction.

5. Efficient and quick service: One comment mentions that despite being a walk-in and the salon being busy, the customer was able to be in and out in a decent amount of time. This suggests that Regal Nails is able to handle customer flow efficiently and provide quick service.

Weaknesses:

1. Long wait times: Although one comment mentions that the wait was made up for, it implies that there may be a potential issue with long wait times at Regal Nails. This can be a weakness as customers may become frustrated or unwilling to wait for their services.

2. Inconsistent quality of service: A negative comment mentions a bad experience with a pedicure and manicure. The customer felt that their nails and toenails were not properly filed, resulting in an uneven finish. Additionally, the staff member became mad when asked to redo the nails. This suggests that there may be inconsistencies in the quality of service provided at Regal Nails.

3. Uncomfortable final nail coating: One comment mentions that the final coat of polish can cause discomfort when placed in the drying machine. This can be seen as a weakness, as it negatively affects the customer experience and may deter customers from returning.

4. Mediocre service for feet: Another negative comment states that the service for feet was mediocre, which may indicate a weakness in the pedicure services provided by Regal Nails. This suggests that there may be room for improvement in this aspect of their services.

In conclusion, Regal Nails, Salon & Spa place has several strengths such as good nail work, friendly workers, fair prices, good customer service, and efficient service. However, it also has weaknesses regarding long wait times, inconsistent quality of service, discomfort during the final coating process, and mediocre pedicure services. By focusing on addressing these weaknesses, Regal Nails can enhance the overall customer experience and improve customer satisfaction.

Best TL Reviews

At first, I was upset with the wait but they made up for it! Very good work. I got Steven, he takes his time to guarantee beautiful work! Fair prices. Very fun workers. They make sure to have conversations to avoid an awkward experience. Continuously checked to make sure I liked my nails:)

I have been going to Regal for 3 months now. And I love them. Staff is friendly, great work. My nails are beautiful and sturdy., never a problem. Everywhere I go I get compliments., and I tell then where to go!

Keep up the great work Regal!!

Worst pedicure and manicure I’ve ever received. Clipped my toenails did not file them so now they are uneven. Did not allow the polish to dry before putting on the topcoat and had streaks. the gentleman got mad when I ask him to redo, so I would not have streaks. For the manicure, he did the bare minimum barely filed my nails and cut the dry cuticles off the polish job on my nails think a seven year old could’ve done better. Will never go back.

Went here for the first time around 2pm. We were walk-ins and were immediately helped. Steven did my nails and was wonderful. I had some anxiety because this was only my second time getting acrylics, but he was very patient and put me at ease. My nails turned out fantastic!

Amazing workers and the nails are amazing! I just showed them a picture when it was my turn and they did it in no time! My only complaint is that after they put the final coat on it hurts when you put it in the drying place, so be warned about the last coat!

Had nails and feet done. Service was mediocre and I will not return only to have nails removed. I asked and paid for gel polish and pedicure spa treatment. He did good on the nails but the feet was a no go.

Have to give a shout out to Lisa. She did a great job on my nails and took her time. I will be returning.

This was my at Regal Nails and I was so impressed! Everyone was so friendly there and I was in & out in a decent amount of time despite being a walk-in and them being busy. I told then what I wanted and it was no problem for them. I love my nails! I will be going to Regal from now on!