Quick Facts About Rio Nails & Spa
Rio Nails & Spa, based on the comments provided, has both strengths and weaknesses that can be considered in evaluating the overall experience and quality of the establishment.
Starting with the strengths, one recurring positive aspect mentioned by multiple commenters is the skill and artistry of the nail technicians, specifically Nathan and Michelle. These individuals are praised for their attention to detail and ability to create beautiful and creative nail designs. This indicates that the salon has talented and experienced staff members who can deliver aesthetically pleasing results.
Affordability is another strength highlighted by one of the commenters. They mention that the prices at Rio Nails & Spa are reasonable, which suggests that the salon offers value for money. This can be an important factor for many customers, as it allows them to maintain their desired nail appearance without breaking the bank.
Furthermore, the comment regarding the loyalty of the customers towards the salon indicates that Rio Nails & Spa has managed to build a loyal customer base. This implies that certain elements of their service, such as customer satisfaction or consistent quality, have resonated positively with their clients. Establishing loyalty is crucial for any business as it ensures repeat business and positive word-of-mouth recommendations.
Moving on to the weaknesses, one of the most prevalent complaints expressed by multiple commenters is the poor customer service at Rio Nails & Spa. There is mention of overcharging, neglect of loyal customers, and rude behavior towards other customers. Poor customer service can significantly impact the overall experience and reputation of a business, as it can leave customers feeling dissatisfied and unwilling to return.
In addition, there are complaints regarding the durability of the nail treatments offered at the salon. One customer mentions that their gel polish started chipping the next day, indicating a potential issue with the quality or application of the products used. This suggests that there may be room for improvement in the longevity and durability of their nail services.
Another weakness highlighted in one of the comments is a negative experience during a pedicure. The customer mentions bleeding during the service, as well as a lack of proper hygiene when addressing the cut. Additionally, the comment mentions a short massage duration and inconsistent application of lotion. These issues suggest a lack of attention to customer comfort and satisfaction during pedicures, which can be a crucial aspect for many customers seeking a relaxing experience.
Lastly, a comment regarding a customer overhearing negative remarks about another customer in the salon raises concerns about professionalism and a respectful environment within Rio Nails & Spa. Creating a welcoming and respectful atmosphere is essential for a successful business, as it contributes to customer satisfaction and an overall positive experience.
In conclusion, Rio Nails & Spa has several notable strengths, including talented nail technicians, affordable prices, and a loyal customer base. However, there are clear weaknesses such as poor customer service, concerns about product durability, inconsistent quality across the staff, issues with pedicure services, and an unprofessional environment. Addressing these weaknesses and building upon their strengths can help improve the overall experience and reputation of Rio Nails & Spa.
Best TL Reviews
Will never return I asked for fake toe nails the guy tells me no that it would be an extra 15$ (like I didn’t have the money) so I said screw it and we continued to the nails asked for all white nails because my toes were all white and he told me no as well he kept saying tips were better so I. Just went along with it yeah I could have stopped but I didn’t think it was going to cost me 101$ I go to the beavercreek nails salon and pay that much and they give a full foot massage. Would never recommend this place to anyone yeah I could have left but I had no time to drive somewhere else when I had my pictures to be done less than a hour after plus the white I did not expect to take up my whole nail
My nail tech was nathan & he did an amazing job on my nails. They look amazing & there prices are very good! Will definitely be going back!
Bad customer service, they over charge, your nails start chipping the next day w/ gel polish and they don't appreciate loyal customers. Don't believe me? Go check it out yourself. You'll surely regret it! They need to close down honestly.
i love nathan he does a beautiful job very artistic and i wouldn't go anywhere else. he is very detailed and my nails are always gorgeous
This is THE place to get your nails done! I will not ever go anywhere else. Nathan is AMAZING!!!!! His nail art is fantastic! And, he does it all free hand, no nail stickers here ladies! This is all his talent.
If you want a clean shop, a relaxing environment and, beautiful work, go to Rio and, ask for Nathan.
Michelle is amazing!! I brought in an inspiration picture of the Halloween nails I wanted, and she went above and beyond making sure I walked out getting what I wanted and leaving happy!!
Michelle, Katie, and. Nathan all do an excellent job here! I always get pointed acrylics and all three of them have done my nails and they’ve turned out amazing. I have tried to go to other places when I’m out of town but I always have to go back to Rio Nails to have one of them fix them. Today Michelle fixed my nails and they look great.
I got a pedicure here and was very disappointed. Within 5 minutes I was bleeding and when he noticed he put something directly on my cut (the applicator was touching my cut) that burned really bad. When it came to the massage, it was only about 2 minutes and he only used lotion one of my legs. After another customer left, the two workers told everyone in the salon that she shouldn’t come back because she was too picky and complained a lot. I finished my pedi, paid and tipped well and left. I don’t recommend but you might have a different experience than me!
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Rio Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:30 PM |
| Saturday | 10:00 AM - 07:30 PM |
| Sunday | 11:00 AM - 05:00 PM |
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Location
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