Ritanos - Durham Road Fish Bar

+44 1642 675078

50-52 Durham Rd, Stockton-on-Tees TS19 0DF United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Ritanos - Durham Road Fish Bar

Ritanos - Durham Road Fish Bar is a popular fish and chip shop that has been serving customers for over 25 years. Overall, the comments provide a mixed review of the place, highlighting both its strengths and weaknesses. In this analysis, we will examine the strengths and weaknesses of Ritanos - Durham Road Fish Bar based on the comments provided.

Starting with the strengths, one recurring theme in the comments is the positive experience with the staff and owner. Multiple comments praise the staff for their kindness and the owner for being a lovely man. This indicates that Ritanos - Durham Road Fish Bar has a friendly and welcoming atmosphere, which can greatly enhance the customer experience. The fact that some customers have been using this chippy for over 25 years also speaks to the establishment's reputation and consistency in providing good service.

Another strength highlighted in the comments is the quality of the fish and chips. Several customers mention that the chips were lovely, well-cooked, and not greasy. One comment specifically mentions that the batter was perfect, not greasy, and nice and crunchy. This suggests that Ritanos - Durham Road Fish Bar takes care in preparing their food, resulting in a favorable taste and texture. Additionally, the availability of other popular items such as battered sausages and spam fritters is appreciated by customers.

The next set of comments discuss the location and longevity of Ritanos - Durham Road Fish Bar. Some customers mention that the shop has been on Durham Road for years, indicating its established presence in the community. This can be seen as a strength, as it suggests that Ritanos - Durham Road Fish Bar has a loyal customer base and has been able to sustain its business over a long period of time.

Switching to the weaknesses, there are a few comments that highlight issues with the food. One customer states that the chips they had were oily and not well cooked. Another comment mentions that the chips were dry and tasted like they had been warmed up from the previous day's food. Additionally, one customer expresses disappointment with their order, mentioning that the fish was undercooked and the chips should not have been served. These comments suggest that the food quality at Ritanos - Durham Road Fish Bar may be inconsistent, with some customers having a negative experience.

Another weakness mentioned in a comment is the cleanliness of the place. One customer states that if they were to review the staff or cleanliness, it would be 5 stars. However, they were disappointed with the food quality. This comment implies that while the staff and cleanliness are commendable, there may be room for improvement in terms of maintaining the overall quality of the establishment.

In summary, Ritanos - Durham Road Fish Bar has several strengths including its friendly staff, longevity in the community, and positive reviews on the taste and texture of the fish and chips. However, there are also weaknesses such as inconsistencies in food quality, with some customers experiencing poorly cooked or reheated food. Additionally, while the staff and cleanliness are praised, there may be areas for improvement in maintaining the overall quality of the establishment.

Best TL Reviews

Staff were good, I had chips from this place. They were oily and not well cooked.

Best fish shop going, used this chippy for over 25 years, owner is such a lovely man.

Wonderful staff/owner made me feel very welcome to the area I’ve just started working in chips spot on fish spot on curry spot on cant wait for work to try more. Thanks again!

This shop has been on Durham road for years. Really nice owner and fish and chips is lovely.

If I was to review the staff or cleanliness it would be 5* however the food let it down so much used to be gorgeous food now not very good, the chips were very dry, scrappy and tasted like they had just been warmed up from yesterdays food, absolutly awful

staff is really kind, food is amazing and was served quickly

Just bought patty and chips twice and fish bits plus mushy peas. Absolutely atrocious... Cold.... Fish undercooked ... Chips should have not been served. Very disappointed as normally lovely. Won't be going again. ☹️

Lovely chips and the batter was perfect, not greasy and nice and crunchy. Good selection of your usual accompanying things such as battered sausages and spam fritters. Would highly recommend.