Quick Facts About Roberto's
Roberto's place, as described by the comments, seems to have several strengths that make it a popular choice for customers. These strengths include the quality of their food, the friendly and pleasant staff, and the overall positive experience of dining at the establishment. However, there are also some weaknesses that should be taken into consideration, such as the high prices, long waiting times, and the influence of online delivery platforms on the traditional takeaway experience.
One of the most significant strengths of Roberto's place, as mentioned by several commenters, is the exceptional quality of their fish and chips. The fact that someone compares the fish and chips to those from Whitby in England, a renowned fishing harbor known for its seafood, speaks volumes about the taste and authenticity of Roberto's offerings. This suggests that the chefs at Roberto's place have honed their skills and have a deep understanding of how to properly cook and season fish and chips. Furthermore, the comment about the fritters being delicious and the chips being "real" implies that the food at Roberto's is made from high-quality ingredients and prepared with care.
Another strength highlighted in the comments is the friendly and pleasant staff, particularly the girl at the checkout counter. Customers appreciate a positive and welcoming atmosphere, and having kind and attentive staff members can enhance the overall dining experience. The mention of the staff being friendly multiple times suggests that Roberto's place has created a culture of excellent customer service, making patrons feel valued and comfortable.
Additionally, Roberto's place is praised as the best chip shop in both Airdrie and Coatbridge, which indicates that they have established a strong reputation within the local community. The fact that customers are willing to pass other chip shops to specifically dine at Roberto's demonstrates the level of trust and loyalty that has been built with their target audience. This suggests that Roberto's has found a way to consistently deliver a superior product, outshining its competitors within the area.
Moreover, the comment about the food always being ready to collect implies that Roberto's place values efficiency and customer convenience. In the fast-paced world we live in today, having a quick and efficient service is often highly regarded by customers. The fact that the food is always ready may also indicate that Roberto's has implemented effective systems and processes to ensure timely service, contributing to a positive customer experience.
While there are several strengths mentioned, there are also some weaknesses highlighted in the comments. The most prominent weakness is the long waiting time if customers choose to order over the counter. This suggests that Roberto's place may struggle with managing high demand during peak hours, resulting in increased waiting times for customers. This is an aspect that should be addressed to maintain customer satisfaction and prevent potential loss of business.
Another weakness mentioned is the influence of online delivery platforms, specifically Just Eat, on the traditional Friday night takeaway experience. The comment implies that the overall experience of visiting a chip shop in person may have been negatively impacted by the rise of online delivery services. This could be interpreted as a disadvantage for Roberto's place if they primarily rely on in-person orders rather than online delivery services. It may be beneficial for Roberto's to explore options for incorporating their offerings into those online platforms to reach a wider audience and adapt to changing customer preferences.
Additionally, some commenters mention the high prices of the food at Roberto's place. While the quality and taste seem to be exceptional, the price may deter some potential customers who are more budget-conscious. This could be seen as a weakness for Roberto's place, as price sensitivity is a common consideration for consumers when making purchasing decisions.
In conclusion, Roberto's place has several strengths that contribute to its popularity among customers, including the exceptional quality of food, friendly staff, and positive dining experiences. These aspects have helped build a strong reputation within the local community. However, there are also weaknesses that should be addressed, such as the long waiting times, influence of online delivery platforms, and the perceived high prices. By addressing and mitigating these weaknesses, Roberto's place can continue to attract and satisfy customers, ensuring long-term success in the highly competitive food industry.
Best TL Reviews
The best Fish and Chips ever !! I come from near whitby in England too which is known for its fish as its a fishing harbour but these are seriously amazing, although quite expensive but worth it
Girl at checkout is very pleasant and friendly, fritters are delicious and real chips. Downside, it's so good there is always a queue!! Lol
Best chip shop in Airdrie and Coatbridge, the only downside is the waiting time for food if you order over the counter. Like most takeaways now just eat has ruined that Friday night experience
Brilliant haggis supper served up super fast.
Best chippy in the area. I drive straight past one on my doorstep to buy from here.
Love this place! Food is always delicious and staff are friendly. Food is always ready to collect.
Great fish n chips had to wait on them catching the fish first.took for ever .
Friendly staff and my kids love a kids sausage supper definitely advise them
Roberto's Info
Amenities
Service options
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No-contact delivery
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Delivery
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Takeaway
Health and safety
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Staff required to disinfect surfaces between visits
Offerings
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Coffee
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Kids' menu
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Salad bar
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Vegetarian options
Dining options
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Breakfast
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Lunch
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Dinner
Amenities
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Good for kids
Atmosphere
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Casual
Crowd
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Groups
Payments
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Debit cards
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NFC mobile payments
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Credit cards
Today
Opening Hours
| Monday | 11:30 AM - 02:00 AM |
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| Tuesday | 11:30 AM - 02:00 AM |
| Wednesday | 11:30 AM - 02:00 AM |
| Thursday | 11:30 AM - 02:00 AM |
| Friday | 11:30 AM - 10:00 PM |
| Saturday | 02:00 AM - 09:00 PM |
| Sunday | 02:00 AM - 08:00 PM |
How to go there
Location
Places