Quick Facts About Rochester Best Kebabs
Rochester Best Kebabs has received a mix of positive and negative comments from customers. In order to evaluate the strengths and weaknesses of the place, it is important to consider all of the feedback provided.
Starting with the positive comments, many customers have praised the quality of the kebabs and the service they received. One customer mentioned that it is not easy to find a very good kebab, but they were impressed with the taste and highly recommend the place. Another customer found the kebab to be filling and good value for money, even having it for lunch the next day. Additionally, one customer highlighted that out of all the kebabs they have tried in Rochester, this is the best one they have had. They have never had a problem with anything they ordered and found the staff to be friendly. Another positive aspect mentioned was the excellent service, with delicious food and the perfect level of spice in the chilli sauce. The portion size was also appreciated, with one customer stating that the large lamb shish was perfect for two people.
On the other hand, there were some negative comments made about Rochester Best Kebabs. One customer expressed disappointment with a special mixed kebab they ordered, stating that it was the worst they had ever had. They received a small amount of doner meat, 1 chicken skewer, and 1 meat kofte, which did not meet their expectations. Another customer mentioned that their order was always wrong, leading them to decide not to go back. The issue with the stale doner meat was also brought up, with one customer claiming that the meat had been in the tin for hours or even days. They had tried it a couple of times and were not satisfied. Finally, a customer had a negative experience with the service. They were not asked about their salad preference, which they found unusual. When they called to express their dissatisfaction, the staff member was rude and did not apologize. As a result, they decided to go to a different place from now on.
Based on these comments, Rochester Best Kebabs has several strengths. Their kebabs are highly recommended by multiple customers, who appreciate the quality and taste. The service provided by the staff has also been praised by some customers. The portion size and value for money are additional strengths mentioned in the comments.
However, there are also some weaknesses that need to be addressed. The negative comments highlighted issues with incorrect orders, stale doner meat, and poor customer service. These are important areas for improvement to ensure customer satisfaction and loyalty.
In conclusion, while Rochester Best Kebabs has received positive feedback regarding the taste and quality of their kebabs, as well as their service, there are areas that need improvement. It is crucial for the kebab shop to address the issues of incorrect orders, stale doner meat, and rude customer service in order to maintain and improve their reputation among customers.
Best TL Reviews
First time trying them
Today as moved to area, and definitely recommend them. Not easy to have a very good Kabab, plus the service is very good too!
Good value for money. I got a large kebab and was very filling, had it as lunch next day.
Thought i wold have a special mixed kebab it was the worst ive ever had 1 chicken skewer 1 meat kofte & a small amount of donner , hard times yes so dont skimp on food its the same price so i wont be back just no need as this was a good kebab shop
Out of all the kebabs I've tried in Rochester, this is the best one I've had, never had a problem with anything I've had from there, staff are all friendly, not over priced, well worth it
Always get order wrong won't go again
Excellent service. Delicious food and the chilli sauce is the perfect level of spice.
2x large lamb shish was perfect for two people! Good amount of salad (the salad onions where lovely and sweet) and as my other half said "mighty fine!"
We shall be back! And not just cos it's our nearest kebab place.
If you like stale doner meat thats been in the tin for hours/days then this place is for you. Ive tried it a couple times and when ive asked for it to be made fresh i get a dirty look..
The person who was serving didn't even bother to ask what salad we want, like usually he used to. When we got home we were very dissatisfied with the food and service, so I called him on the phone to find out why, but he was very rude and didn't even bother to apologise.
We used to be regulars but now we will go to a different place.
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