TJ's Cosy Cafe

+44 1782 719171

8 Hassell St, Newcastle-under-Lyme, Newcastle ST5 1AG United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About TJ's Cosy Cafe

TJ's Cosy Cafe, based on the comments provided, appears to have several strengths that contribute to its positive reputation.

Firstly, it is described as a friendly and welcoming place, with an atmosphere that makes newcomers and regulars feel comfortable. This is a significant strength as it creates a sense of community and encourages customers to return. The staff is frequently mentioned as being friendly, polite, helpful, and accommodating. They are also commended for their quick service, which is another strength of the cafe. Such positive interactions with the staff are likely to enhance customers' overall experience and satisfaction.

Another strength of TJ's Cosy Cafe is its pricing. Several comments mention that the prices are competitive and reasonable, making it good value for money. The affordability of the food is likely to attract customers, especially those who may be looking for budget-friendly options.

The cleanliness of the cafe and its facilities is also highlighted as a strength. Customers report that the inside of the cafe is clean, suggesting that hygiene is taken seriously. Specific attention is given to the cleanliness of the toilets, with one comment mentioning that the ladies' toilet had plenty of soap, toilet paper, and a towel. This attention to cleanliness is positive as it contributes to customers feeling comfortable and confident in the establishment's hygiene standards.

Additionally, there are positive remarks about the menu and food quality. The comments specifically mention enjoyable breakfast options such as eggs, hash browns, and a good cup of tea. The tasty food and good breakfast options are strengths of the cafe, as they enhance the overall dining experience for customers.

Finally, the proximity of the cafe to the bus station is noted as a strength. This location makes it convenient for customers who may be traveling and looking for a place to eat before or after their journey. Being easily accessible can increase the number of potential customers and contribute to the cafe's success.

Despite the positive comments, there are a few weaknesses mentioned that should be addressed by TJ's Cosy Cafe. One comment suggests that the exterior of the cafe looks run-down, which may deter potential customers. Ensuring that the exterior of the cafe is appealing and well-maintained could help attract more customers.

There is also one negative comment regarding the staff, describing them as miserable. This suggests that there may be a lack of warmth and friendliness from some members of the team. This is in contrast to the other comments that praised the staff's friendliness. Addressing this weakness and ensuring consistent customer service could help improve the overall experience for all customers.

Another weakness highlighted in a comment is that the food is overpriced. This perception may deter potential customers, especially those who are price-sensitive. Conducting market research and comparing prices to competitors in the area could help determine if adjustments are needed to make the prices more competitive.

Furthermore, there is a comment mentioning the wife's food being cold and then reheated in the microwave, potentially risking food poisoning. This suggests an issue with food preparation and quality control. Ensuring that all meals are served fresh and at the appropriate temperature is crucial for the health and satisfaction of the customers. Addressing this issue through better quality control measures and improved training for the kitchen staff is necessary to maintain a positive reputation and avoid any health-related consequences.

In conclusion, TJ's Cosy Cafe has several strengths, including its friendly and welcoming atmosphere, friendly staff, quick service, reasonable prices, cleanliness, and enjoyable menu options. However, there are weaknesses to address, such as maintaining the exterior appearance, improving staff friendliness, adjusting pricing if necessary, and ensuring better food quality control. By addressing these weaknesses and building on its strengths, TJ's Cosy Cafe can continue to attract customers and build a positive reputation within the community.

Best TL Reviews

I love this place its like a family cafe as everyone is so friendly food is unbelievable and I've made friends with the staff Michelle and Julie

Cute bright and sunny little cafe. Friendly staff and perfect for brunch before our coach as its right next to bus station. Very reasonable prices. Tasty eggs and hash browns and a nice cuppa tea. Decent chocolate fudge cake too.

Such wonderful people Michelle and John I cannot thank them enough for their kindness to me after having an unrelated accident near their cafe

The atmosphere is Very friendly and everyone is made to feel welcome whether a newcomer or a regular. The service is quick, the staff polite, helpful and happy to accommodate veretarians or mix & match with the menu if there is something you want changing.

The prices are VERY competitive / reasonable.

There is a Ladies toilet and a Gents toilet. The Ladies was clean with plenty of soap, toilet paper and a towel. I assume the Gents was similarly looked after.

Behind the counter and in the kitchen looked clean (not that it had my undivided attention) but the ladies were wiping a cloth over things all the time and if your plate was clear they'd ask if you enjoyed it and take it away.

A no frills place but HIGHY RECOMMENDED

A.good breakfast and excellent value for money. That's why we keep on going back as it also has a charm about it.

Place looks run down from outside. Inside is clean, staff miserable and food is overally priced. Toilet clean however cud do with paper towels not a cloth towel for hygeine purposes. Wifes food was cold so instead of them making it fresh they just warmed it in the microwave including the egg which cud risk food poisoning overall i would rate this place a 4/10

Very good breakfast good service

Very nice cafe,good food,reasonably priced. Very close to bus station. Can get busy. Staff cheerful and helpful. Toilets are on the same floor and easily accessed.