Rose Restaurant

+44 1702 468576

13 Marine Parade, Southend-on-Sea SS1 2EJ United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Rose Restaurant

Rose Restaurant, as evidenced by the comments, has both strengths and weaknesses in terms of its food quality, customer service, cleanliness, and overall experience. Let's analyze these comments to provide a comprehensive understanding of the strengths and weaknesses of the restaurant.

Starting with the strengths, the restaurant is praised for its freshly made fish and chips. It is noted that the fish was not oily like in many other places and tasted delicious. The chips were also appreciated for their right texture, and even the mushy peas received a positive mention. This highlights the restaurant's ability to deliver tasty and well-prepared dishes.

The friendly and polite staff is another strength of Rose Restaurant. Amina is specifically mentioned for her excellent customer service. The comments emphasize that the staff is accommodating of customer requests and creates a welcoming environment. This positive interaction with the staff enhances the overall dining experience for customers.

The size and quality of the dishes are also strengths of the restaurant. The jacket potato with cheese and beans is described as big and filling, while the breakfast is praised as lovely. This indicates that Rose Restaurant provides substantial portions of food, satisfying the customers and leaving them likely to return.

Additionally, the overall cleanliness of the restaurant is mentioned positively. Many comments highlight the cleanliness of the restaurant and its environment, contributing to a pleasant dining experience. This cleanliness fosters a hygienic and safe atmosphere for customers.

On the other hand, there are some weaknesses identified in the comments. One customer expresses disappointment with the cleanliness of their table, mentioning that they had to sanitize it themselves upon arrival. There are also concerns about the lack of social distancing between tables, which may impact customer comfort and perception of safety.

Another customer is dissatisfied with the quality of their fish and chips, stating that they received frozen fish and fries instead. The value for money is questioned, considering the price paid for the meal and the underwhelming quality of the food. Furthermore, the customer found a hair in their meal and noticed unclean cutlery. These issues impact the overall dining experience and raise concerns about hygiene and food preparation standards.

Lastly, one customer had an extremely negative experience, deeming all the food aside from the sausages to be disgusting. They mention issues with the chips, calamari, eggs, and the cleanliness of drinking glasses. The dissatisfaction extends to the chef's appearance and the lack of rectification for the disappointing meal. This negative experience has even resulted in illness for the customer's partner, leading them to strongly discourage others from dining at Rose Restaurant.

In conclusion, Rose Restaurant exhibits strengths in terms of its freshly made and tasty food, friendly staff, substantial portions, and cleanliness. However, there are weaknesses in terms of cleanliness oversight, inconsistent food quality, and inadequate handling of customer complaints. These weaknesses must be addressed to ensure a consistent and positive dining experience for all customers at Rose Restaurant.

Best TL Reviews

Had a fish and chips here at lunch time and I can say how freshly it was made. Tasty and not oily like many other places. Highly recommend ????????

Absolutely amazing! The fish was fresh and the chips were just the right texture and the mushy peas were too! Will definitely return. 10/10... Amina was so polite and couteous! Great customer service too. Very clean and friendly environment.

Friendly staff and lovely food. Would recommend the jacket potatoe as was quite big and filling with the cheese and beans. Will be going back for sure

We had really lovely breakfast at Rose, staff was really friendly and even when we tweaked the food on menu there was not much trouble at all,coffee and tea was lovely too

Would definitely recommend

I honestly couldn't say I enjoyed eating here. I had to clean and sanitise the table myself as it was not clean when I sat down. There is little social distancing between some of the tables.

The meal itself.....I ordered fish and chips and was disappointed to get fries and frozen fish, especially for £8. I was given a can of drink with no glass, or straw offered. My husbands full English breakfast was very small and not worth £6.50. There was a hair in my meal and the cutlery was not overly clean. (thankfully I had all my own wipes, sanitisers etc).

Would not rush to go back here

I was very pleasantly surprised with this place!, to look at it doesn't look the best and could do with a bit of a re vamp, however the staff here was great so nice so friendly and so helpful the place was clean as well.

The food came and looked and tasted so nice!, much much better than I expected I will definitely be making another visit her for food.

The fish was crystal white and fresh the chips were some of the best I've had and the peas were just right as well, not like bullets as youd expect in most places.

The cost was very reasonable not to expensive at all.

A great lunch experance her I would definitely recommend this place.

Myself and my sister and a friend had the fish and chips and they were excellent. First time we tasted proper fish and chips. Portions were good, chips were hot and crispy.will most likely revisit the restaurant again.

Wouldn't even give them half a star to be honest.

All the food was disgusting aside from the sausages, the chips weren't cooked, were a soggy mess and tasted awful, the calamari was over cooked, Drinking glasses were dirty and smelt of Fish, I had two eggs with my meal, one was harder than the stones on the beach and the other might as well have been cracked onto my plate and left as it was, and the chef looked more of a mess than the fellas at the pub next door.

The only reason I give them a star is because "SOME" of the staff there was very apologetic regarding the meal, but no one did anything to rectify the amount of money I paid for basically nothing as we left the plates full and showed our displeasure with there food.

Would highly recommend walking straight past as my partner has been unwell ever since and we had to cut our stay at Southend short due to this.

I would never even consider eating here again, I'd be more obliged to stand outside with a sign directing people away.

Thanks for ruining what should have been a lovely weekend away Rose restaurant, if I was to give some advice clean your equipment so there's no cross contamination as I can taste the different foods across your menu, and would strongly recommend employing a chef that can actually cook.

Kindest regards