Peppers Newton Heath

+44 161 681 5343

80 Old Church St, Manchester M40 2JF United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Peppers Newton Heath

Peppers Newton Heath place has a mix of positive and negative reviews, which provide insights into its strengths and weaknesses.

One of the strengths mentioned repeatedly is the quality of the food. Many customers describe the food as "amazing" and "delicious." The curry goat and jerk chicken are specifically highlighted as standout dishes. This positive feedback suggests that Peppers Newton Heath place excels in creating authentic and flavorful Jamaican cuisine.

The portion sizes are also mentioned as being generous, which is seen as a positive attribute. This can be a significant advantage for customers who want to get their money's worth or share their meal with others.

In terms of service, some customers appreciate the accommodating staff who are always happy to help with any needs. This positive feedback indicates that the restaurant's employees strive to provide excellent customer service. The prompt and friendly service creates a welcoming environment for customers.

Additionally, one customer mentions the consistency of the food, particularly highlighting the goat curry. This implies that Peppers Newton Heath place maintains a high level of quality and flavor consistency in their dishes.

However, there are also several weaknesses highlighted in the comments. One customer expresses their dissatisfaction with the high prices, stating that they were charged £8 for a small, subpar meal. This suggests that the pricing strategy may not align with the value provided.

Another negative aspect mentioned by a customer is the long wait time for delivery. They were told the food would arrive within 15-25 minutes, but it took over three hours. This delay in service can lead to frustration and disappointment for customers, and it may discourage them from ordering again in the future.

Furthermore, the customer who had the unfortunate experience with the delivery driver notes that they were treated rudely and even called names in front of their young children. This reflects extremely poor customer service and indicates a lack of professionalism on the part of the delivery driver and potentially the staff in the shop. Such behavior can severely impact the reputation of the restaurant and deter future customers.

Another negative comment discusses the unpleasant smell in the restaurant, describing it as a mix of body odor and sewage. This raises concerns about cleanliness and hygiene standards, which can significantly affect the overall dining experience.

In summary, Peppers Newton Heath place has strengths in its delicious and authentic Jamaican cuisine, generous portion sizes, and friendly customer service. However, weaknesses are evident in the high pricing, long wait times for delivery, poor customer service from the staff, potential cleanliness issues, and unpleasant odors within the restaurant. These weaknesses should be addressed to ensure customer satisfaction and maintain a positive reputation.

Best TL Reviews

This man is not serious to charge me £8 for this look at the state of this and it’s small he seen me come in and thought she got money and make up stupid prices I always buy takeaway food plus I’m Jamaican he would of got lot more money out of me but I bought the rest of meals from somewhere else it’s really not nice it’s drowned like soup don’t eat here !!

Astounded to see some of the negative reviews on here, clearly too many people used to mc Donald's delivery than real food, who orders a cheeseburger from a Jamaican restaurant.... says it all.

Absolutely amazing food, best curry goat around and spice... hottest jerk chicken I've ever had. To say this is a jamaican restaurant the service is brilliant compared to many I've tried, staff always happy to help accommodate any needs and portion sizes are extremely generous.

Absolutely amazing food will definitely be going back when I'm next in the area

Only place to go for authentic delicious Jamaican food. We travel from Saddleworth because no other place beats it!

Always happy with the food from here !

See my picture

Salmon , fried dumpling salad and veg

Thanks Chef

Loved the goat curry. Supper tasty and please keep the consistency.

I ordered the suicide pizza ???? it was ok but the restaurant stunk of BO and sewage

Ordered from here the other night on uber eats wait time was supposedly 15-25 minutes however waiting an hour and still no food was repeatedly lied to being told the food was on its way bare in mind the shop is less than a mile away. An hour and a half passes and I cancel the order however the man on the end of the phone would not let me he was rude and definitely should not be working with the public . Three hours later the food turns up and I was called names and swore at by the driver right in front of my two young children for questioning why it took 3 hours for the food to be delivered. Didn't even take the food why should we take freezing cold food after cancelling the order? However was still charged on my card. Never again would I order from here. Shocked at the way we was spoken too by both the staff in the shop and the delivery driver its shocking that they even get custom.