Quick Facts About Sam & Roy's University Barber
Strengths of Sam & Roy's University Barber Place:
1. Friendly and great staff: Multiple comments mention that all the staff at Sam & Roy's University Barber Place are friendly. This creates a welcoming atmosphere for customers and helps them feel comfortable during their visit.
2. Exceptional haircuts: Rose, one of the barbers, receives praise for providing an exceptional haircut. This indicates that the barbers at Sam & Roy's University Barber Place have the skills and expertise to deliver high-quality haircuts.
3. Reasonable prices: Customers appreciate the reasonable prices offered at Sam & Roy's University Barber Place. This is a strength, as it makes their services more accessible to a wider range of customers.
4. Professional and listens to customers: Many comments mention that the staff at Sam & Roy's University Barber Place are professional and listen to how customers want their hair cut. This indicates good customer service and a focus on meeting customer expectations.
5. Consistent haircuts: A comment states that the haircuts at Sam & Roy's University Barber Place are the most consistent the customer has ever received. This demonstrates that the barbers maintain a high level of quality and consistency in their work.
6. Experience with children: One comment mentions that Jenny, one of the barbers, was great with a 5-year-old customer. This indicates that the barbers at Sam & Roy's University Barber Place have experience and skill in working with children, making it a suitable place for families.
Weaknesses of Sam & Roy's University Barber Place:
1. Inconsistent barber quality: Multiple comments express dissatisfaction with the woman in the second to last chair. Some customers had negative experiences with her, including not listening to requests, using clippers excessively, and providing uneven cuts. This inconsistency in the skills and professionalism of the barbers could be a weakness for the barber shop.
2. Aggressive barber: One comment mentions that the woman in the second to last chair was aggressive during the haircut, digging fingertips into the customer's head and hitting them with the bristled brush. This indicates a negative customer experience and a lack of professionalism. It could be a major concern for customers who value a comfortable and respectful atmosphere.
3. Lack of attention to customer preferences: A negative comment describes a disappointing experience where the barber ignored the customer's request for a specific length of hair. This lack of attention to customer preferences can result in dissatisfaction and could drive customers away.
4. Potential inconsistency in customer experience: Due to the mixed reviews about the second to last chair barber, there is a risk of inconsistency in the customer experience. This inconsistency may lead to uncertainty for customers, as they may not know which barber will provide a satisfactory haircut.
Based on the comments, it is evident that Sam & Roy's University Barber Place has some strengths, such as friendly staff, exceptional haircuts, reasonable prices, professionalism, consistency, and experience with children. However, they also have weaknesses related to inconsistent barber quality, an aggressive barber, lack of attention to customer preferences, and potential inconsistency in the customer experience. These weaknesses highlight areas for improvement to ensure a consistently positive experience for all customers.
Best TL Reviews
All the staff are great and friendly. Rose did an exceptional haircut for me.
Prices are very reasonable.
I highly recommend this barber shop.
I was there and get my hair cut by rose she is extremely a great service and a great barber I”m happy with my hair done
like other reviews mention, avoid the woman in the second to last chair if you can. I had the woman in the last chair (Minnie) for my first cut and she was very good, but my most recent cut I had the woman in the second to last chair. Going to try to avoid her in the future and explicitly request Minnie if I go back.
The woman in the second to last chair does not listen to what you request, instead cuts it how she wants to, uses mainly clippers (no scissors on the top even if your hair is much longer, I believe because she wants to finish the cut faster), does it unevenly, and tried to gaslight me into thinking the cut was good. horrible haircut that left me in shambles for weeks until it grew back. avoid this woman at ALL COSTS if you can, and get Minnie (farthest back in the shop) if you can
I started going to this place when the pandemic had other haircut places closed down. At first it was a good experience because they have two good barbers who cut hair. I forget their names but I know they usually cut on the left and right outside chairs. However the last two times I’ve had the unfortunate luck of getting the lady in the second to last chair. It’s one thing to get an uneven haircut but she’s also the most aggressive barber I’ve ever been to. Her fingertips were digging into my head and whenever she would would use the bristled brush on my hair, she would hit me in my eyes and my ears. If I go back again I’m definitely requesting someone other than her to cut my hair. She’s made what I thought was a good hair cut spot for it’s price into a place where I have a 30-50% chance of getting beat up and getting a bad hair cut. I usually get a fade and trim up top and usually they’re good but she’s the only one who messes it up bad. Would probably just come when she’s not working.
The most consistent haircuts I have ever got.
I describe what I want and Tina cuts it perfectly every time!!
Horrible experience. I kept telling the lady not to cut so much on top. She eventually cut it so short that it was embarrassing. I was so particular about the length and it was a complete disappointment.
The staff is very friendly and listens to how you want to cut your hair. They are very professional.
Highly recommend this place! Took my 5 year old here and Jenny was so good with him. Very experienced and kind. Will be coming here exclusively! Thank you!
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Sam & Roy's University Barber Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 06:00 PM |
|---|---|
| Tuesday | 09:00 AM - 06:00 PM |
| Wednesday | 09:00 AM - 06:00 PM |
| Thursday | 09:00 AM - 06:00 PM |
| Friday | 09:00 AM - 06:00 PM |
| Saturday | 08:30 AM - 05:00 PM |
| Sunday | 08:30 AM - 05:00 PM |
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Location
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