Santos Cafe

+44 1942 321814

Mesnes St, Wigan WN1 1QP United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Santos Cafe

Santos Cafe has received multiple positive comments from customers, highlighting its strengths and positive qualities. These comments can be used to analyze the strengths and weaknesses of the cafe.

One of the main strengths of Santos Cafe is the quality of its food. Customers consistently praise the taste and preparation of the dishes, describing them as "yummy," "perfectly cooked," and "delicious." This indicates that the cafe has a strong culinary offering, providing customers with well-prepared and flavorful meals. The positive remarks about the chili cheese burger and breakfast options further confirm the high quality of the food.

Another strength of Santos Cafe is its reasonable price point. Multiple customers mention that the prices are great and that the cafe offers excellent value for money. This is an important consideration for many customers, as affordability is often a factor in their dining choices. Santos Cafe's ability to offer flavorful and well-prepared dishes at a reasonable price is a strong advantage that sets it apart from competitors.

The service at Santos Cafe is also highly praised by customers. Multiple comments mention the lovely and welcoming staff, using words like "lovely," "friendly," "helpful," and "polite" to describe them. This indicates that the cafe excels in customer service, creating a warm and welcoming atmosphere for its customers. The mention of being served by three happy ladies suggests that the staff is attentive and strives to provide a positive dining experience.

The cleanliness of Santos Cafe is often commented upon as well. Customers appreciate the clean environment, highlighting that the place is "very clean" and "beautiful." This indicates that the cafe not only focuses on the quality of its food and service but also puts effort into maintaining a clean and hygienic space for its customers. A clean environment is crucial for customer comfort and satisfaction.

The menu at Santos Cafe is described as "absolutely brilliant" by one customer. This comment suggests that the cafe offers a diverse and appealing menu that caters to different preferences and dietary restrictions. The customer also appreciates the clear instructions on how to order, indicating that the cafe prioritizes customer convenience and aims to make the ordering process seamless. This indicates that Santos Cafe has a strong menu selection and customer-oriented approach.

Despite these positive comments, there are a few weaknesses that can be inferred from the comments. One comment mentions that the cafe fills up quickly, especially on Saturdays. This suggests that the cafe may have limited seating capacity, leading to potential waiting times or difficulty finding a table during peak hours. This can be seen as a weakness as customers may prefer more spacious seating arrangements.

Additionally, one comment mentions that the customer forgot the cost of the pot of tea. While this could be a minor oversight, it might suggest that the cafe's pricing or menu labeling might not be very clear or memorable. Having transparent and easily accessible pricing information is crucial for customer satisfaction and avoiding confusion.

In conclusion, Santos Cafe has several strengths that contribute to its positive reputation. These strengths include high-quality and delicious food, reasonable prices, excellent customer service, a clean environment, and a diverse and well-designed menu. However, potential weaknesses include limited seating capacity and potential issues with pricing transparency. Overall, the strengths of Santos Cafe seem to outweigh the weaknesses, making it an appealing dining option for customers.

Best TL Reviews

How have I never been to Santos café before!!? Absolutely amazing. great price point service was brilliant (served by 3 happy ladies). And the food.... was piping hot and delicious. Chilli cheese burger was on point Will definitely be returning.

amazing cafe, our first visit and it was fantastic, everything was cooked perfectly and tasted so yummy and the price was super reasonable. staff were lovely and service was 5* !

Great little cafe fills up quickly especially on Saturday

Great food and coffee and lovely welcoming staff

Been several times now and excellent value for money. Owners are lovely.

Went to Santos for the first time to relax with my friend after spending 10 ten minutes walking around the urban jungle that is Wigan. I needed to rest, my legs are old and weary, no longer am I an18 years old with the energy of a Labrador Retriever. My friend got a cappuccino and i got a tea. I was happy that they brought over a pot of tea. I had two full cups of caffeine to help me through the day. The pot of tea was cheap, but I forgot what the cost was, so sorry if you walk in and think otherwise. My friend enjoyed his cappuccino. The workers were nice and the place was clean. What i loved most about the place was the menu. Absolutely brilliant. Gave instructions of how to go about ordering my tea and the processes afterwards. See the picture with the review. Often i walk into shops and cafes etc feeling full of anxiety of not knowing what to do. I often feel like shouting mummy please help me in shops when i get confused but a 30 year old man shouting mummy help me! is frowned upon., sigh.

Very polite staff very clean place, I love this place

and it's very welcoming and the staff are very friendly and helpful ????

Beautiful little cafe went for breakfast with my other half. Hot fresh and Yorkshire tea best brekki. fantastic price and staff are lovely and friendly.