Scandinavia Coffee House

+44 1284 700853

5 Angel Hill, Bury Saint Edmunds IP33 1UZ United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Scandinavia Coffee House

Scandinavia Coffee House, located on Angel Hill, has received a mix of positive and negative comments from customers. In order to assess the strengths and weaknesses of the place, we will analyze the comments provided.

Starting with the strengths, many customers have praised the friendly staff at Scandinavia Coffee House. They have been described as welcoming and friendly, creating a pleasant atmosphere for customers. Additionally, the staff have been commended for their efficiency in preparing freshly made food items. The fact that the food is cooked to perfection further adds to the positive experience at the café.

In terms of the menu, customers have highlighted the nice selection of freshly prepared items. This indicates that the café offers a variety of food choices for customers. The prices at Scandinavia Coffee House have been described as reasonable, which attracts customers who are looking for value for money. Furthermore, the availability of both indoor and outdoor seating options adds to the convenience and flexibility for customers.

Another strength of Scandinavia Coffee House is its quirky decor. The use of old plane parts in the new decor has been appreciated by customers, as it adds to the atmosphere and uniqueness of the place. The café's commitment to a "recycled" theme, with works of art and furniture available for sale, also contributes to its appeal.

Moving on to the weaknesses, one recurring issue mentioned by customers is the slow and sometimes disorganized service. Some customers have had to remind staff about their orders, and there have been instances where drinks were brought but the ordered food items were forgotten. This indicates a lack of attention to detail and promptness in service.

Payment options have also been highlighted as a weakness of Scandinavia Coffee House. Customers have expressed their disappointment with the café's limited payment methods, as they only accept cash or cheques. This inconvenience can deter customers who prefer using card payment methods.

Another weakness of the café is the state of the toilets. One customer mentioned that one of the toilets was out of order and that they could benefit from being refurbished. This reflects on the café's lack of attention to maintenance and cleanliness.

Additionally, there have been specific complaints regarding the quality of the food and drinks at Scandinavia Coffee House. One customer mentioned that the leek and potato soup tasted vinegary, leading them to leave it unfinished. Another customer highlighted the burnt coffee and the lack of textured milk. These instances of subpar food and drink experiences indicate a lack of consistency and attention to detail in the café's culinary offerings.

Overall, Scandinavia Coffee House has its strengths such as friendly staff, a nice selection of freshly prepared items, reasonable prices, and quirky decor. However, the café also faces weaknesses including slow and disorganized service, limited payment options, issues with the state of the toilets, and occasional subpar food and drink experiences. Addressing these weaknesses will be crucial for the café to enhance the overall customer experience and maintain a positive reputation.

Best TL Reviews

## Scandinavia Coffee House, Angel Hill

Haven't been here for what seems ages. They claim that the cheese scones are home made but they're nowhere near as nice as normal. Service seems a bit in disarray too which is unusual. I do notice lots of new staff in here so maybe they've got new owners here? They have also reprinted the menu's and they no longer display that they only take cash so that's a positive sign. I ordered almond tart but it took a while to arrive and they're not overly busy. All in all, I'm not having the best experience here today.

** UPDATE **

Just heard the waitress talking to other customers.. they've got a new bread supplier and the scones came from there instead of them making them here like they normally do. New chef starts Monday apparently.. wonder what happened to the other one? Maybe there is a new owner!

Great little place, old fashioned but nice, take your time, they have a selection of cream teas, toast to a roast, nice cake selection, you can eat out side if you wish but its a bit cold^_^

I was really surprised when I first went in. It was better than I expected. I love the new decor that uses old planes parts. The staff are very friendly and welcoming. The food is delicious and cooked to perfection. I enjoy the overall experience. I look forward going there for my meals.

Friendly staff.

Nice selection of freshly prepared items.

Close to Abbey.

Reasonable prices.

Good number of indoor and outdoor seats.

Quirky decor (most photos shown are before recent refurbishment).

Has a "recycled" theme with works of art and furniture on sale.

Be sure to look carefully around you while you visit as something might catch you eye.

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Nice cake, decent prices. But the service was slow and not particularly warm or good at remembering our order. We were brought our drinks but had to remind them after 10 minutes that we'd also ordered cake. To her credit, the proprietor then apologised and gave one of the two of us a bigger bit of cake.

Oh and you can't pay by any form of card here, just cash or cheque.

Quiet little place, surprisingly, as it's right on the corner across from the Abbey. Choice of food was good, arrived quickly and was of good quality. I'd definitely visit again. Why only 3 stars? The toilets. One was out of order and to be honest, they could do with being refurbished.

Nothing to write home about really. Service could be much friendlier. Our cutlery and meal were almost literally dumped on our table. My meal was also not really what was described on the menu. Coffee was a little burnt and the milk was not texturised at all. Food did taste good though.

We visited this place today because we were here for the Xmas fair & were greeted & shown to our table & ordered the leek & potato soup which soon arrived with chunky bread but we were disappointed & had to leave it because it tasted quite vinegary! My husband went & paid but didn't mention it! It's the first time we've been disappointed because normally we're satisfied with the good food & don't know what went wrong this time.