Sherwoods

+44 1792 310595

54 Morfydd St, Morriston, Swansea SA6 8BU United Kingdom of Great Britain and Northern Ireland

Open Today:

Quick Facts About Sherwoods

Sherwoods place received a positive review for their decor and customer service during a baby reveal event. The individual mentioned that the decor was exactly as they wanted it, which shows that the staff paid attention to their preferences and met their expectations. The management and staff were helpful, polite, and provided great customer service, indicating that the team at Sherwoods place is dedicated to ensuring a positive experience for their customers. This customer indicated that they would definitely return, which suggests that they were satisfied with the overall experience and would recommend the place to others.

Another comment mentioned that Sherwoods place is a lovely place to go with good prices and that they are having their wedding reception there. This indicates that the pricing at Sherwoods place is competitive and affordable for events like weddings. The fact that they chose Sherwoods place for their wedding reception implies that they trust the venue to provide a memorable and enjoyable experience for their special day.

Someone else attended a baby reveal event at Sherwoods place and had a lovely time. They specifically mentioned that the staff aced it and that the decor was perfect, highlighting the attention to detail and excellent service provided by the staff. This positive review of the staff and decor contributes to Sherwoods place's reputation for delivering high-quality experiences for their customers.

However, one negative comment mentioned a poor customer experience at Sherwoods place. The individual reported encountering a staff member who was on their phone and ignored them. They described this behavior as rude, ignorant, and bad customer experience. This comment suggests that there may be some inconsistencies in the level of service provided by the staff at Sherwoods place. The management should address this issue to ensure that all staff members follow appropriate customer service etiquette.

Another positive comment mentioned a brilliant experience during a 50th birthday celebration. The staff were praised for their excellence, indicating that they were able to create a fun and enjoyable atmosphere for the celebration. This positive feedback contributes to Sherwoods place's reputation for hosting successful events and providing excellent service during special occasions.

There was also a comment praising the fantastic owners and staff at Sherwoods place, specifically mentioning Tracy and her team. This indicates that the management and staff members at Sherwoods place are viewed positively and are appreciated by their customers. Good leadership and dedicated staff contribute to a positive overall experience for customers.

One comment mentioned a specific offering at Sherwoods place, which is the Sunday lunch. The customer described it as amazing and encouraged others to try it when the place is open again. This suggests that the food and dining experience at Sherwoods place are of high quality and worth trying.

Overall, Sherwoods place received positive reviews for their decor, customer service, staff, pricing, and event hosting capabilities. These strengths contribute to a positive reputation and customer satisfaction. However, the negative comment about a staff member's behavior indicates a weakness in consistency of service. The management should address this issue to ensure a consistently positive customer experience.

Best TL Reviews

My daughter had her baby reveal here 6/11/22 decor was fantastic exactly as we wanted it 10/10 management and staff very helpful, polite and great customer service will definitely return

This is a lovely place to go the prices are very good im actually having my wedding reception here

Attended fab baby reveal here had such a lovely time

The staff aced it. decor was perfect as was the friendly service

I was there for a party; literally walked up to the bar, the girl behind the bar was on her phone, walked away through the door while messaging someone, I work in hospitality myself, and thought this was both rude, ignorant and bad customer experience

Had my sons 50th birthday today staff were brilliant really good night ???? ???? ????

Had my wedding reception here fantastic owners and staff especially Tracy and her team

Amazing place great staff and when it's open again you have to try the Sunday lunch

Great atmosphere and great staff

Great place for celebrations