Sicily Pizza

+44 1709 719444

150 Broad St, Parkgate, Rotherham S62 6ES United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Sicily Pizza

Sicily Pizza place has received a mix of positive and negative comments, which highlight both its strengths and weaknesses. In order to understand the strengths and weaknesses of the restaurant, it is important to analyze the comments in the context of different aspects such as food quality, service, cleanliness, consistency, and customer service.

Starting with the strengths, one comment expresses a positive experience, mentioning that the food is delicious and the kebabs are amazing. Another comment praises the Boston burger, indicating that it was very pleasing and recommends it highly. Additionally, one customer had a positive interaction with the restaurant, where they placed an order and had to cancel it last minute due to a medical emergency. The restaurant not only wished them well but also offered to honor their order on another night, which shows good customer service and understanding.

In terms of weaknesses, several comments mention issues with the food quality. One customer mentions finding long hairs in their son's chicken nuggets, indicating a lack of hygiene and attention to detail in the kitchen. Another customer complains about the margarita pizza dough being thick, hard, and inedible, highlighting a lack of consistency in the food preparation. Furthermore, a customer mentions that the tikka kebab was dripping and soaked in juices, which suggests a lack of proper preparation and presentation.

Comments also touch upon the issue of service. One comment mentions that an order was not delivered as expected, with the donner and chicken wrap being different from previous orders and the chips appearing stale. The customer further complains about the rude behavior of the staff when they complained about the order. This shows a weakness in both food quality and customer service, as the customer was left dissatisfied and vowed to never go back.

Another comment raises concerns about the cleanliness of the shop, mentioning that it appears dirty and that they are surprised it has not been shut down. This is a significant weakness, as cleanliness is an essential aspect of any food establishment, and a dirty shop can lead to health risks and negative customer experiences.

In terms of consistency, one comment mentions that the quality of food was not up to par, despite reading good reviews. This indicates that there might be inconsistencies in the food quality, which can be a weakness for any food establishment.

Overall, based on the comments provided, Sicily Pizza place has strengths in terms of delicious food, amazing kebabs, and good customer service. However, there are weaknesses in terms of food quality issues such as hairs in the chicken nuggets and inedible pizza dough, as well as problems with consistency and cleanliness. These weaknesses can significantly impact the overall customer experience and reputation of the restaurant. Improvement in these areas would be beneficial for the business in order to retain customers and maintain a positive reputation.

Best TL Reviews

Absolutely love this place food is delicious there kebabs are amazing, fella had a Boston burger tonight and was very pleased with it recommend 100%

Ordered £108 pounds worth of food for a local care home to enjoy while watching the England Wales match, and the tight arses couldn't even throw in a freebie,you would have thought spending all that money,they could have popped some garlic bread in ,or something, that's another one we won't be ordering from,and just for the record, food wasn't nothing to shout about neither..

Discussing service, ordered an extra large wrap with donner and chicken came nothing like previous order and chips like they have been saved from day before. Phoned to tell them and they are rude. I was a regular customer I will never go there again. The shop is dirty surprised they don't get closed down.

Probably the worst takeaway I’ve ever had! My sons chicken nuggets had long hairs in them, they’d literally been cooked with the hair as it was all stuck in the batter!

My margarita pizza dough was so thick, hard and stodgy it was inedible.

My partners tikka kebab was absolutely dripping was soaked in juices.

Really disappointed as read good reviews!

The only good thing about the pizza was it was hot when it come we ordered 2 10 inch pizzas my husband had the meat feast and found a bit of bone in it ,we both left half of it not impressed won't be ordering again

Don't often review takeaways, however sicily pizza went above and beyond last night and tonight. Many other takeaways wouldn't.

In a nut shell, we placed an order last night. Before it came, my son needed to attend hospital accident and emergency. I rang up on the way in mad panic to cancel our order as we're obviously weren't home to answer the door. But I had paid by card.

They wished us well, told us to ring another night and they would honour our order. I didn't expect this, even though we do always use this takeaway. But they kept their word, let our credit roll over. But more than this It were the personal touch and asked how my son was.

I appreciate this isn't about the quality of food, however if we always use this takeaway then I think that speaks volumes about their food l, always being hot, aswell as delicious.

Massive thumbs up

Best takeaway and good offers friendly staff and great food

Chicken tikkka kebab tiny amount of chicken it was dry and no taste few bits of lettuce not worth the money