Silver Pan

+44 1543 279414

49 Brownhills Rd, Norton Canes, Cannock WS11 9SE United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Silver Pan

Strengths of Silver Pan Place:

1. Longevity and Return Customers: One positive comment mentions that the customer has been using Silver Pan for ten years and has never had a bad meal. This indicates that the restaurant has been able to maintain a loyal customer base over a long period of time.

2. Consistently Good Cooking: Another comment states that everything is cooked consistently well at Silver Pan. This suggests that the quality of the food remains high and customers can expect a reliable dining experience.

3. Delightful and Hot Food: One customer describes the food from Silver Pan as delightful, with great portions that are also nice and hot. This indicates that the food is well-prepared and served at an appropriate temperature.

4. Friendly Delivery Service: A positive comment mentions that the delivery person from Silver Pan was very friendly. This suggests that the restaurant/team values good customer service and strives to provide a positive experience for customers, even during delivery.

5. Popular Dishes: Another positive comment recommends trying the beef curry and Singapore Chow Mein, implying that these dishes are popular and well-liked by customers. This indicates that Silver Pan offers menu items that are enjoyed by a significant number of customers.

Weaknesses of Silver Pan Place:

1. Long Wait Times: Multiple comments mention long wait times for both dine-in and delivery orders. One customer had to wait over an hour for their meal to be delivered, while another mentions waiting over an hour for their food at the restaurant. These long wait times are likely to frustrate customers and may deter them from returning.

2. Inconsistent Spice Levels: One customer specifically mentions their disappointment with the lack of spiciness in the food, despite repeatedly requesting extra spice. This indicates an inconsistency in preparing dishes according to customer preferences, which may result in dissatisfaction for customers who enjoy spicy food.

3. Bland and Tasteless Food: Several negative comments mention that the food from Silver Pan was bland and lacked taste. One customer even mentioned feeling unwell after eating the food. These comments suggest that the restaurant may have issues with flavor and seasoning, which can significantly impact customer satisfaction.

4. Quality Control Issues: One comment mentions that the chicken curry received was just about warm and the chicken itself felt mushy. This suggests a potential lack of quality control in the kitchen, as the food was not prepared and delivered to the customer at an acceptable standard.

5. Loss of Customer Trust: One customer mentions switching to a different Chinese restaurant after being disappointed with Silver Pan's food and service. This loss of trust and customer loyalty is a significant weakness for Silver Pan, as it indicates that they have failed to meet the expectations of a long-term customer.

In conclusion, Silver Pan Place has strengths such as longevity, consistency in cooking, good portion sizes, and friendly customer service. However, it also has weaknesses including long wait times, inconsistent spice levels, bland and tasteless food, quality control issues, and loss of customer trust. These weaknesses need to be addressed in order for Silver Pan to improve its overall dining experience and regain the trust and loyalty of its customers.

Best TL Reviews

We fancy a Chinese 2 to 3 times a month me my wife, and son especially on a weekend

Our experience was not a good one.

Waited over an hour for our meals and the wait was not worth it! Bland is the word for it and one of my guests was unwell after eating your food.

Food is beautiful BUT I love spicy food after continually asking for it “extra extra extra hot” “hot as you can possibly can” “extra green chillis” and it coming out as mild as baby food. So after sick to death of asking I tried Kings Wok. Thank the Lord these guys actually LISTEN! Food with some SPICE!!

Lost our custom. Shame.

Utterly terrible service and food. We were waiting over an hour for delivery but it was in vain, as the food was bland. There was no taste at all and has made one of us ill. I don't recommend.

orders a chicken curry with rice and had to wait just over 1 hour for it to turn up. told the driver i hope its worth the extra 25 minutes wait. he apologised and said lately after been taken over things have been getting bad. my curry was just about warm and chicken taste/felt mushy. wont order again

First time for us here and well recommend as the food was delightful. Great portions and nice and hot too. Very friendly delivery guy who actually owns the place too lol. Certainly going to order again

Been using the Silver Pan for Ten Years now and have never had a bad meal. Everything is cooked consistently good. Try the beef curry and the Singapore Chow Mein...You won't be disappointed.

Had great meal from here over 6 yrs curry taste nice, bbq ribs was beautifully and customer service excellent. Plus sweet sour chicken ball my favourite good and excellent taste.