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Sky Nails

+1 540-382-8802
1580 N Franklin St # 3, Christiansburg, VA 24073 United States of America
Open Today: 10:00 AM - 06:00 PM

Quick Facts About Sky Nails

Sky Nails Place has received a variety of feedback from different customers. In order to evaluate the strengths and weaknesses of this salon, it is important to analyze the comments provided.
Starting with the strengths, several customers expressed satisfaction with the speed of service and the efficient nature of the technicians. One customer specifically mentioned that they appreciated the quick service. This is a valuable strength as fast service can be appealing to customers who have limited time or who prioritize efficiency. Additionally, a friendly technician was noted in one of the comments, which suggests that the customer service is positive and welcoming. Moreover, the fact that the technician was described as skilled indicates a level of expertise and professionalism that contributes to the overall quality of the salon.
Another notable strength mentioned in the comments is the beautiful results. Customers were pleased with the outcome of their nails, with one customer mentioning receiving compliments during a special occasion. This suggests that the salon has skilled technicians who are capable of delivering aesthetically pleasing nail treatments. Furthermore, the cleanliness of the salon was commended in multiple comments. A clean environment is crucial for a nail salon, as it not only creates a positive impression on customers but also ensures the safety and hygiene of the services provided.
Moving on to the weaknesses, it is clear that there were some negative experiences shared by customers. One comment highlights the lack of attention to detail, stating that the manicure received was basic and lacked additional services such as a hand massage or lotion. This suggests that the salon may not provide an extensive range of services or go above and beyond in terms of customer satisfaction. Furthermore, the clumping of nail polish and thin spots mentioned by another customer indicates inconsistent application and lack of precision, which can diminish the overall quality of the service.
Several customers expressed dissatisfaction with the staff's behavior. One customer felt that the workers became more rude and impatient over time, while another mentioned being talked about by the workers. These negative experiences indicate a lack of professionalism and suggest that the salon may not prioritize customer service and maintaining a respectful environment. Additionally, a customer mentioned being charged more than in the past and receiving attitudes and sly remarks when questioning the pricing. This highlights a lack of transparency and potentially unethical business practices which can lead to customer dissatisfaction and loss of trust.
Furthermore, a customer described a negative experience with a technician who was rude, aggressive, and mishandled their hands during the service. This suggests a lack of skill and training among some of the staff members, as well as a disregard for treating customers with respect and care. Similarly, another customer described an unpleasant interaction with a technician who accused them of lying and provided a subpar solution to their concerns. This type of behavior and lack of professionalism can significantly impact the reputation of the salon and result in a loss of customers.
In summary, the strengths of Sky Nails Place include the quick service, friendly technician, skilled work, beautiful results, and a clean salon. On the other hand, the weaknesses include the lack of attention to detail, inconsistent application, negative staff behavior, pricing issues, and mishandling of customers. It is essential for the salon management to address these weaknesses in order to maintain customer satisfaction and loyalty, as well as to enhance their reputation within the industry.


Best TL Reviews

LOOOVED my results! I got a full set of acrylic nails, short length, painted pastel pink, w/ my ring finger painted dark pink.
• Quick.
•Friendly technician.
•Very skilled.
•Beautiful results.
•Clean salon.
•Nothing bad to say at all. I'll be going right back there as soon as I need my nails or toes done again! And I can't wait!! My new go-to salon for sure!
They give a very good manicure. The shop looks clean and well kept. I received compliments on my nails for my Granddaughter's Baby Shower. I LOVE the baby footprints she painted on them.
I should have listened to the other reviews. I won't be going back. While the staff was very nice, this was the most basic manicure ever. No massage or hand lotion, they barely buffed my nails. They clumped the nail polish on, but there were still thin spots. They did fix the thin spots when I asked and my nails are painted, but I probably could have done a better job myself.
Im not one to write reviews but my experience here was awful. This is actually the first time I’ve ever written a bad review. I used to never have a problem here but over time the workers have become more rude and more impatient. I could also tell I was being talked about by the workers and my nails were not what I wanted either at all. I was also getting charged more than I had in the past and when I questioned why I was given attitudes and sly remarks by the workers. My past experience here was awful. As a customer I expect to be talked to and treated with respect and kindness This business has lost a regular customer, I will not be coming back and I recommend others to go else where as well.
Ive tried several different nail places and Ima always disappointed but every time I come here I leave loving my nails. They take their time to do your nails right and dont rush to get to the next customer.
Man and American lady was rude I walk in at 3:30pm asking for a fill in
The man working there gave me a look of discuss and said he did not have time there was only 2 customers and did not close till 6pm all I'm saying if you don't like people maybe it's time to change profession
Unwelcoming! I have never been to a nail salon and felt so unwelcomed. The guy working on my nails was rude and aggressive. He pushed pulled and smacked my hands several times! If I move an inch I would get a firm jerk from him. My nails are misshaped and bumpy. I had a basic pedicure and an acrylic fill and spent 3 1/2 hours with the most unpleasant person ever. Save yourself! Go anywhere else!
Worst pedicure and manicure everrrr. Guy very rude, no personality. I went back 2 days (2 days!!) later because the gel color on my fingers faded to a light beige...they had been a nice, bright pink. They tried to tell me I was wearing"mood polish" that I picked myself. I said I didn't know there was such a thing and besides, the other guy grabbed the gel color to match my pedicure I was in the middle of. He called me a liar and said, "stop complaining, you'll get your free nails." I was floored. He then took bright pink regular polish and applied it over my faded gel and said, "there, you can go now." He's right...and I'll never go back.

Place Pictures

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Sky Nails Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday 10:00 AM - 07:00 PM
Tuesday 10:00 AM - 07:00 PM
Wednesday 10:00 AM - 07:00 PM
Thursday 10:00 AM - 07:00 PM
Friday 10:00 AM - 07:00 PM
Saturday 10:00 AM - 06:00 PM
Sunday Closed

How to go there

Location