Quick Facts About Slipped Discs Brown Sugar
Slipped Discs Brown Sugar place, based on the comments provided, has both strengths and weaknesses. In this analysis, we will examine these aspects in detail.
Starting with its strengths, Slipped Discs Brown Sugar place seems to have a great selection of cakes and other treats. This is highlighted by one customer who mentions the Red Velvet Cake as their favorite, suggesting that the taste and quality of the desserts are commendable. Additionally, the café is described as a great place for music and art lovers, with a nice ambiance. This indicates that the establishment caters to a specific demographic and offers a unique atmosphere for its patrons.
The staff are repeatedly praised for being helpful, friendly, and providing good service. This is a significant strength as it enhances the overall customer experience. Several customers mention their positive interactions with the staff, suggesting that they are accommodating and attentive to customers' needs.
Another strength of the café is its association with Slipped Disc, a well-known music store. One individual expresses their satisfaction at being able to find music that they cannot find elsewhere. This indicates that the café provides a unique offering by combining music and coffee under one roof. The presence of Carl, who is mentioned as amazing, further adds to this strength, as he is described as going above and beyond to meet customers' music requests.
The café also offers a decent size area for outdoor dining and a big open space inside. This can be seen as an advantage, especially when restrictions on indoor dining are lifted, as it provides customers with options for seating depending on their preference.
However, Slipped Discs Brown Sugar place also has weaknesses that need to be addressed. The most notable weakness is the slow and poor service. One customer mentions that it took more than 30 minutes to receive two drinks and a slice of cake, while another states that they had to wait 10 minutes for coffee and breakfast orders. This highlights a significant issue with the efficiency and speed of service, which can be a major deterrent for customers.
There are also instances where customers were dissatisfied with the waiting time despite being the only ones ordering food. This suggests a lack of organization or ineffective management in handling orders promptly. These instances of poor service can leave a negative impression on customers and deter them from returning.
While the staff are generally praised for their helpfulness and friendliness, the café was described as having more staff than customers on a Saturday. This raises concerns about the productivity and efficiency of the staff, as it is unusual for such a situation to occur. It may indicate a lack of coordination or proper allocation of resources, leading to delays in service.
In conclusion, Slipped Discs Brown Sugar place has distinct strengths such as a great selection of cakes and treats, a café for music and art lovers, helpful and friendly staff, and a unique combination of music and coffee. However, it also has weaknesses, most notably poor and slow service, potential issues with staffing and organization, and delays in order fulfillment. Addressing these weaknesses will be crucial for the café to improve its overall customer experience and retain their patronage.
Best TL Reviews
Thay have a great selection of cakes and other treats. Unfortunately you could possibly die of old age before any of your order arrives. There were more Staff than customers on Saturday, but 2 drinks and a slice of cake took more than 30 minutes to arrive. Unfortunately I won't be going back.
Great place for music and art lovers with a nice cafe. The stuff are very helpful and friendly. If there's music you can't find anywhere else they will be sure to find it. Also check out the Artwork.
One of my favourite places to go to with my partner and ESA parrokeet when we go out for somewhere to chill.
Their Red Velvet Cake is my favourite and their wraps are really nice too! Staff are lovely and overall a great atmosphere ????
(They/Them)
Incredibly poor and slow service. We were the only table ordering food - toasted panini, and still waiting 30 mins.
Really nice cafe at the back of the shop with great tasting food - I had a great panini with brie, bacon and avocado and great selection of drinks and snacks, plus amazing cake. Decent size area for outdoor dining, and a big open space inside too when able to reopen. I would highly recommend.
Gave Brown Sugar a chance for breakfast on a Saturday morning (10:30) not particularly busy, but had to wait 10 minutes for a coffee and then follow up breakfast order. That being said, the manager came over and apologised with a refund and two coffee cards. Seems like a bad day, so will give it another go, but not the best first impression. Food and coffee nice when arrived.
Always nice.Good service and lovely coffee.
Carl is amazing, I was a long time goer of Slipped Disc and now to have my 2 favourite things, music and Coffee under 1 roof is a time saving god send.
Carl will go above and beyond to get any album or single you need and the Brown Sugar Staff and polite and welcoming
Place Pictures
Slipped Discs Brown Sugar Info
Amenities
Service options
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In-store shopping
Health and safety
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Staff required to disinfect surfaces between visits
Accessibility
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Wheelchair-accessible entrance
Payments
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NFC mobile payments
Today
Opening Hours
| Monday | 10:00 AM - 06:00 PM |
|---|---|
| Tuesday | 10:00 AM - 06:00 PM |
| Wednesday | 10:00 AM - 06:00 PM |
| Thursday | 10:00 AM - 06:00 PM |
| Friday | 10:00 AM - 06:00 PM |
| Saturday | 10:00 AM - 06:00 PM |
| Sunday | 11:00 AM - 04:00 PM |
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Location
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