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SNS Gel Nails & Facial

+1 434-549-5611
1455 South Boston Rd, Danville, VA 24540 United States of America
Open Today: 10:00 AM - 06:00 PM

Quick Facts About SNS Gel Nails & Facial

SNS Gel Nails & Facial place has received both positive and negative feedback from customers. In order to evaluate its strengths and weaknesses, let's analyze the comments provided.
Starting with the strengths, the salon seems to have excellent nail technicians, as several customers mentioned that they were pleased with the quality of their nails. One customer even described their manicure as the "best ever." Another customer specifically mentioned being happy with the French manicure they received. This suggests that the salon has talented and skilled technicians who can deliver high-quality nail services.
Customers also mentioned that the salon has a clean and Covid-compliant environment. This is especially important in today's times, as people prioritize safety and hygiene. A customer stated that the salon is super clean, and another mentioned that they appreciate the Covid compliance measures. This indicates that SNS Gel Nails & Facial place is prioritizing the safety and well-being of their customers.
Furthermore, some customers appreciated the welcoming and friendly atmosphere of the salon. They mentioned feeling comfortable and welcomed as soon as they entered. This signifies that the staff at SNS Gel Nails & Facial place is attentive and creates a pleasant environment for their customers.
Additionally, the availability of online booking and a wide range of appointment slots was praised by a customer. This shows that the salon has implemented convenient booking procedures, allowing customers to easily schedule their appointments.
Now, let's discuss the weaknesses mentioned in the comments. One common complaint was about the rude behavior of a staff member. Multiple customers shared negative experiences with a particular staff member who was impolite and had a bad attitude. This indicates a lack of professionalism and customer service skills on the part of this staff member, which can create a negative perception of the salon as a whole.
Another weakness that customers pointed out is the inconsistency in the quality of service. One customer mentioned that they had a positive experience with a younger staff member but were disappointed with the work done by an older staff member. Another customer expressed dissatisfaction with the SNS method used, mentioning that the top coat would come off and show visible grit. Inconsistency in service quality can lead to customer dissatisfaction and a lack of trust in the salon's services.
Furthermore, one customer had a negative experience with the owner of the salon during an eyebrow waxing session. The customer specified their requirements and was unhappy with the thinning out of their eyebrows. They mentioned that the owner did not handle the situation well and displayed arrogance. This indicates poor customer service and a lack of willingness to accept feedback and rectify mistakes.
Overall, SNS Gel Nails & Facial place has strengths in terms of talented nail technicians, a clean environment, and a welcoming atmosphere. However, weaknesses lie in the inconsistency of service quality, rude behavior exhibited by a staff member, and an owner who did not handle a customer complaint well. These weaknesses can negatively impact the reputation of the salon and lead to customer dissatisfaction.


Best TL Reviews

Called over the phone to see if walk ins were an option. Drive 30 minutes to the salon. Lady tells me to go to seat 7. Gentleman comes over and tells me to wait upfront for the lady. I go sit down again. The lady proceeds to tell me that nobody has time today. I came for a full and pedicure. I will not return. Very rude. Definitely will spend my money elsewhere.
Best nails ever I love them awesome job 5 stars !!!! My girl is the best!!!
I went to this place to get my eyebrows waxed. I explicitly specified I did not need the eyebrows to be shaped, just needed them to be cleaned up (my eyebrows are/were thick and in good shape just needed to remove extra hairs). The owner was the one who did the eyebrows. She did one eyebrow and let me see it in the mirror and I got very sad seeing it very thin. I told her that I didnt expect it to be thinned out, just needed the clean up. I was very polite and said its ok that this happened and everyone makes mistake but now we dont have a choice so lets make it similar on the other eye. There comes her behavior and attitude and it was horrible. She starts telling me that she does not want to do my eyebrows next time. I asked why? I said its ok that mistakes happen and she can try again but she rudely refused to do my eyebrows and repeatedly told me that she will not do my eyebrows again. She was not ready to accept the true feedback and despite of me being nice to her, she had very wrong attitude. On top of all, while paying for the service, she tells "Good Luck finding a better place in town because you wont be able to find one and you will regret". Her arrogance was just unlimited. God bless her.
I’ve tried them on two different occasions and both times they sucked!! The SNS method they use doesn’t last. The top coat will come off and it will visibly show the grit from the powder. PLEASE DONT WASTE YOUR MONEY!! I got my toes done with them bc I figured they couldn’t possibly mess that up and they did! I got simple French tips and the lines were crooked.. they just provide services to pass the time but the work is very poorly executed. Now there was a younger guy there doing toes and he is amazing but as for the older gentleman and woman! Nooo!! Maybe they have some they cater to and they keep the business going but as for me I would rather let a 5th grader do my toes before I go back here!!!!
Just had the best French manicure ever! I love the peachy base that Ruby used and I have had lots of lovely comments about how great my nails look. She makes you very comfortable and confident to persevere. Having such a wonderful and dedicated beautician who is completely mobile is brilliant.
Love the nail bar style of the salon. Great range of colours and quality product. Breana was an absolute gem today, so happy with my nails, recommend and will be booking specifically with her in future! Great cost for the quality of treatment, online booking and volume of appointments often available.
A Fabulous experience at the SNS Gel Nails today. Super clean and Covid compliant. The lovely lady’s are very welcoming and friendly and She did an amazing job on my nails. Thank you . I wouldn’t go anywhere else and will recommend to all of my friends. I look forward to my next visit.
Being that I am a male, I was somewhat reluctant to get a pedicure. I figured it was too feminine and I would just continue to clip my toenails myself. The weather is starting to warm up, and I wanted to start getting a monthly pedicure. I chose SNS Gel Nails & Facial, and they do a wonderful job. They are friendly and make you feel welcome once you enter their salon. Selena and Jasmin are my go-to manicurists and I have never been disappointed. Thank you and see you next month.

Place Pictures

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SNS Gel Nails & Facial Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday 10:00 AM - 06:00 PM
Tuesday 10:00 AM - 06:00 PM
Wednesday 10:00 AM - 06:00 PM
Thursday 10:00 AM - 06:00 PM
Friday 10:00 AM - 06:00 PM
Saturday 10:00 AM - 06:00 PM
Sunday Closed

How to go there

Location