Quick Facts About Sofia Nails Hair & Spa
Strengths of Sofia Nails Hair & Spa:
1. Excellent customer service: Multiple comments mention the friendly and welcoming atmosphere, with staff treating customers like they know them. This indicates a strong focus on customer service and creating a positive experience for clients.
2. Skilled and talented nail technicians: Many commenters express satisfaction with the quality of their nail services, mentioning specific technicians like Sofia, Linda, and Yen. This suggests that the salon employs skilled professionals who can deliver great results.
3. Ability to find the right nail technician: One reviewer mentions that it may take a few tries to find the right nail technician, but notes that this does not mean the others were "bad." This indicates that the salon may have a variety of technicians to choose from, allowing customers to find the one that best suits their preferences and needs.
4. Flexibility and willingness to accommodate customers: A commenter states that a nail technician politely convinced them to try a different service, which they ended up loving. This indicates that the salon is attentive to customers' needs and preferences, willing to offer recommendations while still respecting individual choices.
5. Quick service and minimal wait times: One customer mentions that despite the salon being busy, they did not have to wait at all for a manicure. This suggests that the salon is efficient and can handle a high volume of customers without significant delays.
6. Attention to detail and focus on quality: A review mentions that the salon takes the time to do things right and pays attention to detail. This indicates a commitment to providing high-quality services and ensuring customer satisfaction.
Weaknesses of Sofia Nails Hair & Spa:
1. Upselling and potentially higher prices: One reviewer mentions feeling upsold and spending more money than expected for their pedicures and nail services. Another commenter also mentions that the price for a French manicure with acrylic tips seemed higher than expected. This suggests that the salon may have a tendency to upsell services or have higher prices compared to some customer expectations.
2. Issues with durability of nail services: A reviewer expresses disappointment with their manicure, mentioning that the gel polish started coming off after just two days. While they mention planning to call for a repair appointment, it highlights a potential weakness in the longevity of the salon's nail services.
3. Inconvenience of additional appointments: The same reviewer voices frustration about having to schedule another appointment for a nail repair, mentioning that their vacation time is valuable. This indicates that the need for additional appointments to fix issues may inconvenience some customers.
4. Limited availability during busy periods: One reviewer mentions that the salon was full of people when they arrived, suggesting that there may be instances when it becomes challenging to secure an appointment during peak times. This could potentially inconvenience customers who prefer or need specific appointment times.
In conclusion, Sofia Nails Hair & Spa seems to have several strengths, including excellent customer service, skilled technicians, and attention to detail. However, they may need to address concerns regarding upselling, pricing, durability of nail services, and availability during busy periods to provide a consistently exceptional experience for all customers.
Best TL Reviews
I have been to this salon two times since moving here to Palm Coast, they do a great job I am very happy with them. They are all very nice and treat you like they know you, very good customer service. I’ve dealt with Sophia, Linda and Yen. Looking forward to continuing doing business with them.
So I am a recent switch over from a loyal Nail Co client..
First off the “bad” reviews about this place are centered around one bad experience here. I have a few nail techs here before making this review. Not gonna lie I wasn’t the happiest with SOME peoples work but they nails stayed on, and i paid a good price. Sometimes you have to go through a few nail techs at the same salon before you find one that is right for YOU (doesn’t mean the others were “bad”)..It also doesn’t mean you destroy the nail salon over one bad experience .
I LOVE my nails and I actually came in with one idea in mind… and the nail tech (very politely and not pushy) convinced me to get tips plus SNS. I absolutely love it and I am using these nails to promote the jewelry I wear on Instagram. Great place! Don’t sleep on Sofia’s!
Boy do they up sell ended up spending WAY more than we should have for two pedicures, so be prepared to spend more. One manicure with gel polish and one acrylic nail with gel polish. The manicure with gel polish was for me and it was my first time ever getting anything done to my nails as I have genetically nice nails but momma always said polish those things. Two days later and it is already coming off my right thumb, she didn’t go all the way down to my skin so it looked a week old walking out the door. I am going to call and schedule another appointment for the repair as I know they will probably do it free of charge but my vacation time is valuable and I shouldn’t have too. I won’t be back and neither will my daughter.
Sofia did a beautiful job on my nails and was so friendly! The other nail techs were very friendly and welcoming as well. I showed up at 5pm on a Friday and the place was busy, but I didn't have to wait at all for a manicure. Will definitely be coming back here!
I will say that the price seemed a bit higher than I was expecting ($65 for a French manicure with acrylic tips), but admittedly it's been AGES since I've gotten my nails done professionally so I have no idea what prices are like these days. I was happy overall and would definitely recommend this place!
I went to Sophia and she did my nails and toes. Also took my daughter and she loves her nails.I love the service & made another appointment to get my fill in. I definitely recommend her & her establishment.
This nail salon was full of people when I got there so I knew that I would have a good experience. I got a pedicure, dip manicure, and eyebrow wax they did such a wonderful job on everything. I was so skeptical about my eyebrows but she did them perfect it looks like make up. If I ever go to Daytona again I will for sure stop here.
Sofia is my girl!!! Always takes the time to put a cute look together for me. Shop is immaculate, always clean and sanitary. I travel from Deltona for Sofia without a second thought- she's great!
I am very particular about how my nails are treated because I like to take care of my natural mail with little to no damage as possible. They actually take the time to do things right here. Sofia and all the staff are very detail oriented and friendly. I finally found my nails home in palm coast.
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Sofia Nails Hair & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | Closed |
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