Starbucks

+44 20 7033 4293

299 Cambridge Heath Rd, London E2 0EL United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Starbucks

Starbucks strengths: 1. Variety of offerings: Starbucks offers a wide range of coffee options, catering to different tastes and preferences. This includes various flavors, brewing methods, and milk choices. 2. Convenience: The location of the Starbucks is conveniently near a bus and train station, allowing customers to easily grab a drink while on the go. The service is also fast, ensuring minimal waiting time. 3. Cleanliness: Customers appreciate the cleanliness of the place, as it creates a pleasant environment for enjoying their coffee. 4. Accommodating staff: The staff at Starbucks is praised for their friendly and welcoming nature. They are willing to go the extra mile to ensure customer satisfaction, such as making an order for a customer on another day. 5. Quality of drinks: One customer specifically mentions that their latte was made to the perfect temperature, highlighting the attention to detail and quality in the preparation of beverages.

Starbucks weaknesses: 1. Size limitations: The café is described as slightly small with only a few tables available. This can be a disadvantage during busy periods when seating may be limited. 2. Lack of hospitality: One customer expresses their disappointment with the lack of hospitality from a staff member. The employee was not accommodating in resolving an issue with loyalty points and did not seek assistance from a manager. This incident left the customer feeling unhappy and frustrated. 3. Unwelcoming entrance: The lack of a door handle makes it difficult for customers to enter the coffee shop, causing inconvenience and potential frustration. 4. Limited seating: While there were plenty of seats available during a specific visit, it is unclear how the café performs during busy periods. This lack of seating may inconvenience customers during peak times. 5. Limited food options: Although the comments do not explicitly mention food offerings, it can be inferred that the café primarily focuses on providing beverages and may have limited food options for customers seeking a more substantial meal.

In conclusion, Starbucks has several strengths such as its variety of offerings, convenience, cleanliness, accommodating staff, and quality beverages. However, it also faces weaknesses in terms of size limitations, lack of hospitality, unwelcoming entrance, limited seating, and limited food options. Understanding both the strengths and weaknesses of the Starbucks location described in the comments allows for a more comprehensive evaluation of its overall appeal and customer experience.

Best TL Reviews

Typische Starbucks, nur etwas klein hat aber alles was Starbucks bietet Kaffee. Nicht mehr und nicht weniger.

Uno Starbucks piccolo a due passi dall'albergo Travelodge e la metro è una piccola fortuna. Quel poco che serve per una colazione veloce. Un paio di tavoli. Servizio veloce.

This place is so sweet. I placed an order here by accident & wasn’t able to collect it on the day. I called up to say not to make it or give it away, but they offered to make it for me on another day! ???????? much love to the staff for that.

The place itself is very clean, & conveniently located near a bus & train station so it’s easy to get there. And I didn’t have to wait too long to get my coffee. Would defo recommend if you need to quickly grab a drink. (fyi: It’s more of a to go Starbucks cafe branch than a sit in)

Had a really great experience here - in particular a girl in hijab was so welcoming and friendly, and made my latte just the right temperature! Will definitely come back here.

Hmm, not the most welcoming coffee shop. The door had no handle so trying to open it was a pain! Only a few tables available, not because of customers but, signed as unavailable, no obvious reason why.

Was served by the lady working at the bar (4/04) - 3pm was very patient with my order, great customer service!

No hospitality whatsoever. As a previous hospitality manager I was furious how hostile the lady selling me coffee was. I didnt scan my points before paying (I got it my bad, Im only a human as everyone of us but...) so she did not even want to offer me other option instead said that if I want my points I need to pay twice. First of all she did not even ask a manager for help, as I know well that you can easly refund a customer & make a transaction again. Instead she left me without the option bossing around & saying "move back" to make space for another customer. Like seriously? Btw. If I have this loyaltly account scheme that means Im regularly coming back to Starbucks cofffee, not to Costa, Nerro or any other but STARBUCKS. Hospitality is about being one step ahead & making all you can do to make your guest happy. If you dont want to do that go work as a cleaner or in construction, to any carrer with minimal customer interaction. As simple as that.

And that was start of the day at 6:30, so that situation spoilt my day.

Staff great. Small inside with about 12 seats so not sure how this place is during busy periods but plenty of seats at 7pm Saturday.