Shoestrings

+44 1249 653611

Audley Rd, Chippenham SN14 0EP United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Shoestrings

Shoestrings Place, located in Chippenham, is a popular establishment known for its chicken burgers and chips. The comments provided highlight several strengths and weaknesses of the restaurant.

One strength mentioned is the quality of the food. Multiple customers express their love for the chicken burger and chips, claiming it to be the best in Chippenham and even the best in the area. The burgers are described as juicy and fresh, while the chips are complimented for their taste and texture. The garlic mayo is also highly praised, with one customer considering it the best in the world. The consistently positive experiences with the food indicate a strength in terms of taste and quality.

Furthermore, the service at Shoestrings Place is commended by customers. The staff is described as helpful, friendly, and punctual. Despite the restaurant being busy, the service remains quick, and customers are advised to pre-order. The fact that some individuals have been loyal customers for decades suggests a strength in customer service and a positive relationship with the staff.

Another strength of Shoestrings Place is its status as a local, family-run business. Customers appreciate the fact that the restaurant has been operating for a long time and has multiple locations in Chippenham. This is seen as a positive attribute, indicating a strong presence in the community and a commitment to quality and service. Customers express their support for the business, highlighting its role as a beloved institution in the area.

However, the comments also touch upon weaknesses that potential customers should be aware of. One customer states that the prices at Shoestrings Place are not cheap. Although the portion sizes are considered generous, the cost of two burgers and chips amounts to £15. This may be a potential drawback for individuals seeking a more affordable dining option.

Furthermore, one comment expresses a negative experience involving a Muslim customer. The customer claims that their friend requested no bacon, but the staff asked if they wanted bacon anyway, while also being described as rude. The customer perceives this interaction as racist. Although it is important to acknowledge that this is just one comment and may not reflect the overall behavior of the staff, it does indicate a weakness in terms of possible discriminatory practices or lack of sensitivity towards certain dietary restrictions or preferences.

In conclusion, Shoestrings Place has several strengths, including the quality of its food, the friendly and helpful staff, and its status as a local, family-run business. The weaknesses mentioned include the higher prices compared to other options and a negative experience involving potential discrimination. It is important for potential customers to consider these factors when deciding whether to visit the establishment.

Best TL Reviews

Love this place, the best chicken burger and chips in Chippenham! Staff are so helpful and friendly. Would highly recommend!

Quick service, good takeaway food but not cheap although portions are a good size, cost £15 for 2 burgers and chips

I've been using Shoestrings for about 3 decades. It is certainly without a doubt the best place in Chippenham for burgers. The burgers are always so juicy and fresh! Love their chips with garlic mayo, it is just a beautiful thing! ????????????????????

Always pre-order as usually busy but the service is punctuate and very friendly. Everything we've ordered was simply perfect!

The char-grill chicken burger is sumptuous and so are the scampi!

Best in town!

Absolutely amazing food and the best Garlic Mayo in the world. Been a customer for years for odd takeaways and it’s a really wonderful local business to support.

Different location but still top quality. If you don't want to go into town go here. Amazing food, freshly cooked to order and the best in the area.

What an amazing take away, I’ve been coming here since I was a little girl with my parents. We absolutely love shoe strings food we have NEVER had a bad experience. The staff are lovely it’s a family run business which is lovely and chippenham are luckily to have not 1 shop but 2. The food is unreal :) and the people are so lovely.

i have a muslim friend who asked for no bacon and then they asked if he wamned bacon aswell as being very rude and i think its racist. great food tho :)