Sun Hall Chinese Takeaway

+44 1283 703131

29 Twyford Rd, Willington, Derby DE65 6DG United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Sun Hall Chinese Takeaway

Sun Hall Chinese Takeaway has received both positive and negative feedback from customers, which can help us analyze its different strengths and weaknesses. Based on the comments provided, here is an analysis of the strengths and weaknesses of Sun Hall Chinese Takeaway:

Strengths:

1. Delicious Food: Several customers have praised the taste and quality of the food at Sun Hall Chinese Takeaway, particularly highlighting dishes such as special chow mein and roast duck. This indicates that the establishment has some strong culinary skills and can provide enjoyable dining experiences.

2. Quick Service: Despite being busy, one customer mentioned that they only had to wait for about ten minutes after ordering. Quick service is a strength as it can help maintain customer satisfaction and ensure that patrons receive their meals in a timely manner.

3. Reputation: The comment about everyone on a street swearing by Sun Hall Chinese Takeaway indicates a positive reputation in the local area. A strong reputation is an asset for any establishment as it can attract more customers and build trust within the community.

4. Menu Satisfaction: A customer mentioned that the menu is worth getting hold of and guarantees satisfaction. This implies that Sun Hall Chinese Takeaway offers a diverse and appealing menu, which can cater to different tastes and preferences.

Weaknesses:

1. Inconsistent Food Quality: One customer mentioned that the chicken wings did not taste or smell right, which resulted in them throwing them away. Another customer mentioned that the chicken chow mein lacked sufficient chicken. Inconsistent food quality is a weakness as it can lead to dissatisfaction among customers and affect the establishment's reputation.

2. Missing Ingredients: Some customers complained that their orders were missing essential ingredients, such as mushrooms in the mushroom fried rice or chicken in the chicken chow mein. This inconsistency in ingredient fulfillment could suggest poor attention to detail or lack of quality control in the kitchen.

3. Long Waiting Time: A customer mentioned that they had to wait longer than expected for their food to be ready. This can be frustrating for customers, as they may have planned their meals around the estimated pickup time. Prolonged waiting times can lead to dissatisfaction and discourage repeat business.

4. Lack of Payment Options: It was mentioned that Sun Hall Chinese Takeaway only accepts cash as a form of payment. In today's modern world, where digital payment methods are prevalent, this limitation can be inconvenient for customers who prefer using cards or mobile payment apps.

5. No Online Ordering: One customer mentioned that Sun Hall Chinese Takeaway does not offer online or app ordering options. In an increasingly digital era, many customers prefer the convenience of ordering online from the comfort of their homes. The absence of online ordering may discourage potential customers from choosing Sun Hall Chinese Takeaway.

6. Order Accuracy: It was mentioned that there were instances where customers did not receive their complete orders, resulting in dissatisfaction. This issue could be due to poor communication, lack of organization, or clerical errors, all of which can negatively impact the overall customer experience.

In conclusion, Sun Hall Chinese Takeaway has several strengths, including delicious food, quick service, a positive reputation, and a menu that satisfies customers. However, it also has several weaknesses, such as inconsistent food quality, missing ingredients, long waiting times, limited payment options, the absence of online ordering, and order accuracy issues.

Best TL Reviews

Had Chinese tonight ordered our usual, all was good apart from chicken wings didn't taste or smell right so went in the bin, chicken chowmain nice but not much chicken. We think it's gone down hill sadly

The best special chawmain and special roast duck in the whole England! Highly recommend!

Really good food, absolutely delicious.

Surprisingly only ten minute wait after ordering at the counter despite being very busy.

Mushroom fried rice with no mushroom.

Chicken chow mein with no chicken.

Salt and pepper chips you guessed it, with no salt or pepper.

Massively gone down hill, I won't be going here again.

Best Chinese in the local area. Everyone on our street swears by it! Shame there is no online or app ordering available, but maybe that adds to the charm! It is well worth getting hold of a menu though - you won't be disappointed ????

Didn’t give me half my order and then said I can have money off next time if I wanted that I would have ordered next time joke always stuff missing

Would have been 5 stars but I ordered at 6pm was told food would be ready to collect at 7:20pm but I was kept waiting until 7:45pm. Fortunately, the food was delicious, duck was perfect and Szechuan chicken really tasty, will order again but I think I will turn up ten minutes late so I'm not kept waiting so long

Excellent Chinese takeaway

Cash only