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Surrey Capital Cafe

+44 1932 355123
94 High Rd, Byfleet, West Byfleet KT14 7QT United Kingdom of Great Britain and Northern Ireland
Open Today: 07:00 AM - 04:00 PM

Quick Facts About Surrey Capital Cafe

Surrey Capital Cafe (SCC) has received a mix of positive and negative comments, highlighting both strengths and weaknesses. Let's delve deeper into these comments to analyze the strengths and weaknesses of the cafe.
Starting with the strengths, one recurring theme in the comments is the quality of the food. Many customers have praised the taste and good value for money. This indicates that SCC has a strong culinary foundation and offers delicious meals at a reasonable price. The positive reviews also mention specific items such as the Full English breakfast, which seems to be a hit among customers.
Another strength mentioned by multiple customers is the friendly and welcoming staff. The cafe seems to have built a reputation for providing good service, making customers feel valued and appreciated. This is an important aspect of any cafe as it contributes to the overall pleasant experience for customers.
Some customers have also commended SCC for their attention to detail in terms of keeping orders accurate. This indicates that the cafe takes customer preferences seriously and strives to meet their expectations. Attention to detail is a valuable quality in the food service industry as it helps to build customer loyalty and satisfaction.
Cleanliness is another strength of SCC, as one customer specifically mentioned it in their comment. A clean environment is crucial for customers to feel comfortable and confident in the establishment. By maintaining cleanliness, SCC is likely to attract more customers and leave a positive impression on their clientele.
Continuing with the weaknesses, one recurring issue mentioned is poor service. Despite positive comments on friendly staff, there are a couple of negative comments that criticize the service, mostly in terms of slow toast delivery and plates being almost thrown down on the table. These concerns should be addressed promptly, as poor service can lead to a decline in repeat customers.
Another weakness mentioned is the noisy kitchen, which is open for customers to see. Customers have complained about the banging and crashing sounds coming from the kitchen, which diminishes the pleasant atmosphere of the cafe. This is another aspect that needs to be addressed by SCC management, as ambiance plays a significant role in the overall dining experience.
Taking all the comments into account, it seems that SCC has the potential to be a great cafe but needs to work on improving certain aspects. They have already established strengths in their food quality, friendly staff, attention to detail, and cleanliness. However, the weaknesses, such as poor service and a disruptive kitchen, need to be addressed to ensure a consistently positive experience for customers.
In conclusion, Surrey Capital Cafe has several strengths that have been praised by customers, including delicious food, friendly staff, attention to detail, and cleanliness. However, there are also weaknesses that need to be addressed, such as poor service and a noisy kitchen. By addressing these issues, SCC has the potential to become an even better cafe and maintain a loyal customer base.


Best TL Reviews

Capital cafe is the best cafe in the area. Fantastic service and great food. I’ll be going there till I die
Food was good but service poor, apart from the lady how took payment. Banging and crashing in the kitchen which is open to see which did not make for a pleasant atmosphere. When the food was delivered the plates were almost thrown down on the table. This needs to be addressed and quickly if they want repeat custom.
Nice place to have breakfast lady serving is very friendly and happy with a smile and food is always of good taste and good value for money.
Decent food, fair price. The only minor issue was slow toast brought when breakfast was nearly finished.
What was left of an early riser breakfast with an extra egg and sausage. The other plate was the liver dinner. Very nice
They're very welcoming and very concerned about keeping ones order to the details. Very friendly as well. Their meals are quite delicious
Been using this cafe for over 10 years
Good food
good service
clean and reasonable priced
First visit to SCC. The Full English hit the spot. Very impressed with the quality of ingredients, lovely staff and attention to detail. Simply smashing!

Place Pictures

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Surrey Capital Cafe Info

Amenities

Service options
  • Delivery
  • Takeaway
  • Dine-in
Offerings
  • Coffee
Dining options
  • Dessert
Amenities
  • Good for kids
Atmosphere
  • Casual
Crowd
  • Groups
Payments
  • NFC mobile payments

Today

Opening Hours

Monday 07:00 AM - 04:00 PM
Tuesday 07:00 AM - 04:00 PM
Wednesday 07:00 AM - 04:00 PM
Thursday 07:00 AM - 04:00 PM
Friday 07:00 AM - 04:00 PM
Saturday 07:00 AM - 04:00 PM
Sunday 08:00 AM - 04:00 PM

How to go there

Location