Quick Facts About T-nails
T-nails Place has received mostly positive feedback from customers, highlighting several strengths of the salon. Some of the strengths include:
1. Quality Service: Multiple customers mention that the service provided at T-nails Place is excellent. They express satisfaction with the results of their manicures and appreciate the care and attention given to their nails. The salon staff is described as gentle and welcoming, creating a positive experience for customers.
2. Relaxing Atmosphere: Customers appreciate the relaxing atmosphere at T-nails Place. They mention feeling spoiled and relaxed during their visits and enjoy the casual conversations with the staff. The clean store environment is also mentioned as a positive aspect of the salon.
3. Skilled and Kind Staff: T-nails Place is commended for its skilled and kind staff members. Customers mention specific employees by name, such as David and Rosie, and credit them for making their experiences amazing. The staff's skill and kindness contribute to the overall positive experience at the salon.
4. Reasonable Pricing: Several customers mention that the prices at T-nails Place are reasonable considering the quality of the service provided. They believe the salon could charge more for the excellent job they do. This indicates that T-nails Place offers value for money to its customers.
However, there are also a few weaknesses pointed out by some customers, which need to be addressed by T-nails Place:
1. Inconsistent Experience with Different Nail Technicians: Some customers mention having a horrible experience with a particular male nail technician. They describe him as rude and express disappointment with the quality of the nails, mentioning that several nails broke off within a few days. This inconsistency in service quality and customer satisfaction highlights the need for consistent training and standards among all technicians.
2. Poor Quality Nails: One customer, who had been a regular customer, expressed dissatisfaction with the nails she received on her recent visit. She mentions that the nails started popping off within a few days of getting them done, without engaging in any strenuous activities. This indicates a quality issue that needs to be addressed in order to ensure customer satisfaction.
3. Long Waiting Time: One customer mentions having to wait longer than the time given to them over the phone. This suggests a need for better time management and scheduling to ensure that customers are seen promptly and not kept waiting for extended periods.
4. Communication Issue: Another customer mentions a communication issue regarding the shape of their nails. The customer requested a "t" shape, but it came out as a "j" shape. This indicates a lack of clear communication between the customer and the nail technician, which should be addressed to prevent future misunderstandings.
In conclusion, T-nails Place has several strengths, including quality service, a relaxing atmosphere, skilled and kind staff, and reasonable pricing. However, there are weaknesses that should be addressed, such as inconsistent experiences with different nail technicians, poor quality nails, long waiting times, and communication issues. By addressing these weaknesses, T-nails Place can further enhance its strengths and provide a better overall experience for its customers.
Best TL Reviews
I’ve been a solid customer since I first got a manicure here! I always am so happy with the results they are so gentle during the process and always asking me if I am happy with the way my nails feel! The atmosphere is relaxing and the nails hold up with everything that I move and do at work looking as awesome as the day I got them done! I’m probably going to be a customer for life! I highly recommend them if you want quality nails and a positive experience! I refer anyone who asks me where I got my nails done to them!
Literally the BEST nail experience i’ve ever had. My nails turned out AMAZING and i’ve never experienced such kind and welcoming service. They go above and beyond to make sure you have a good experience in their salon and I would recommend to anyone who wants their nails done. They could definitely charge more for the excellent job they do. i will be back!
Best salon experience I have had. I have had a few bad experiences in nail salons but a friend recommended t nails. The new owners were so kind and skilled. I felt so very spoiled and relaxed leaving. Enjoyed the casual conversation and clean store. No once did I feel rushed even though they were closing. Honestly David and Rosie made my experience amazing. They really are great people running a great salon.
I used to love going to T nails, but the last two times with the older gentleman was horrible. He’s rude, three nails broke off in three days. He seemed extremely annoyed to even fix them.
I am literally a stay-at-home mom. I do the normal laundry, I cook, I clean.
I get my nails done religiously religiously. At the minimum once a month. I have never had such a horrible set.. I am literally ashamed to say how much I paid for these. I only had cash and I walked out with a $55 bill. I gave her 80 Do to me only having twenties and they actually looked very good. These have only been on my hands for about a week and a 1/2 now. My 1st nail popped off Within 3 days. My 2nd nail popped off the day after.. And they've just popped off ever since. The rest of my nails are also getting the cracks where they will also pop off. I will Never go back to this place. My right thumb popped off due to me putting my seat belt on.????
I could understand if I did labor work or I was outside playing with you playing with the kids or something.. But I wasn't doing any of that.
I called in and asked if they had any openings. A man had told me to come around 2pm. I waited till about 3 before they could help me. That's OK. My issue is obviously the quality. My nails are also very odd shaped.I just don't understand what happened.
I am also not even risking going back there to have them fixed these. If this is the quality that they're going to give me with the amount that they charged me, I'm just going to go to my normal place.
The man did my nails and he was horrible I believe that he just started but that was my 1st time there and probably will never go back again one week after my nails were done and they look like I had the month for 3 months
The guy who did my nails was very nice. He constantly made sure through the entire process that they were to my liking. The color is beautiful and he was able to fix the shape and the mistakes that the last place I went to made. My only complaint is that when drilling my nails the bit he used was a bit too big, and clipped my skin a couple times. It was a bit painful but no worse than a paper cut and he apologized after. $35 for a fill in- being cheaper and better quality than the last place. Loved my experience here and I will definitely come again.
The nails came out perfect it was just the initial I asked for a t and it came out like a j and I was disappointed in it bc my bf said the same about it but overall the nails were ok
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T-nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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Location
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