Quick Facts About TAMHAIR SALON
TAMHAIR SALON has both strengths and weaknesses, as indicated by the comments provided. Let's discuss them in further detail:
Strengths:
1. Quality of haircuts: Many customers have left positive comments about the quality of haircuts they received at TAMHAIR SALON. They mentioned that the barbers are skilled and provide great cuts. This indicates that the salon has talented staff members who can deliver satisfactory results.
2. Cleanliness and organization: One customer mentioned that the salon is clean and well-maintained. This suggests that TAMHAIR SALON pays attention to hygiene and creates a pleasant environment for customers.
3. Customer comfort: Multiple comments mentioned that TAMHAIR SALON provides a comfortable and relaxing experience. Customers appreciated the ambiance and amenities such as music and PlayStation 4 consoles available while waiting. This shows that TAMHAIR SALON prioritizes customer comfort and strives to make their experience enjoyable.
4. Professionalism: Several comments highlighted the professional behavior of the staff. Customers appreciated being treated as friends and felt that the employees at TAMHAIR SALON were polite and understanding. This demonstrates that the salon places importance on providing professional service to its customers.
5. Staff expertise and passion: A customer mentioned meeting a barber named Davi who provided a great haircut. This indicates that TAMHAIR SALON has skilled and passionate staff members who are dedicated to their craft.
Weaknesses:
1. Price: One customer commented that TAMHAIR SALON's prices were higher compared to other salons where they had better experiences at cheaper rates. This suggests that some customers may find the prices at TAMHAIR SALON to be too high.
2. Poor customer service: One comment expressed dissatisfaction with the customer service at TAMHAIR SALON. The customer mentioned that they were not greeted properly, and the barber seemed uninterested in engaging with them during the haircut. Additionally, the customer felt ignored and charged a higher price for an average haircut. This indicates a lack of attention and personalized service.
3. Inconsistency in wait times: Another comment mentioned that the salon did not handle walk-in customers well. The customer claimed that they were made to wait for their turn without being given an estimated wait time. Additionally, the customer stated that the barber left in the middle of their haircut to attend to another customer. This inconsistency in wait times and attention may lead to frustration among customers.
4. Reviews linked to discounts: One comment alluded to the fact that positive reviews might be influenced by a discount offer. This suggests that some customers might leave favorable reviews solely to avail the discount, rather than to genuinely express their satisfaction with the service.
In conclusion, TAMHAIR SALON has strengths such as the quality of haircuts, cleanliness, customer comfort, professionalism, and staff expertise. However, there are areas of improvement, particularly in terms of customer service, wait times, and pricing. By addressing these weaknesses, TAMHAIR SALON can enhance its overall customer experience and satisfaction.
Best TL Reviews
Have had better experiences with cheaper prices. Obviously those i can tip 20$ without hesitation. Don’t waste my time and i won’t waste yours.
حلاق رائع و مميز .. و نظيف و مرتب (جربت نص حلاقين انهايم هو الافضل)
أنصح الخليجيين فيه .. لانك راح تحلق و انت مريح بالك ..
شكر خاص لاخوي عامر ..<<<فنان
و اشكر برضة الاخت في الاستقبال..<<<نسيت إسمها ????
Great cut hair and barber Davi!
Always call ahead. Been going here for 6 years and Always leave with a fresh an clean cut. Head and beard and the whole nine yards. Would recommend 100%
I would extremely recommend Tam hair for y'all guys, it's such a great place, convenient, comfortable and fantastic.
You won't get bored if you were waiting cause you can always spend some time on the PS4, or lestining to music, people there are professional and takes every customer as a friend, and with all those services their prices are really reasonable !
It's the best barber shop you could go !!!
I love the staff....very elegant and chic ambient....I brought my son in to get a haircut for his first day of jr high the gentleman that did the cut was super sweet and understood exactly what I was looking for. My son came out looking amazing...more so then he already is ....I usually have a problem finding good stylists but these individuals have a talent and you can clearly tell they have a passion for what they do ...I met a lovely lady by the name of Jasmeen she was too kind she personally introduced herself to me and offered me a very good deal on a cut and color for myself I will definitely be returning to this salon. Loved it.
Best barber in town. Tamer and Mohammed take good care of their customers. You would feel right at home and safe under any of them. Love this place and always walk out with a smile on my face.
Okay guys first of all let me start with all these good reviews isn't because of the good service, it's because the offer this place has which is: leave a good review and get 20% off on the next haircut. Secondly, customer service is too poor and the reason why is because If it's ur first time going there n there's people, u will sit n Tamer with attitude will tell u: there's 2, 3... Whatever number of people before u. You'll wait till he's done, then again with the same attitude he'll tell u hey it's ur turn. U will go, he wouldn't even ask how are u, he'll ask what u wanna do. And then he'd probably be talking to someone else in his language while cutting ur hair. He might also leave u in the middle n go to the next chair to help someone of the people who knows, then come back finish ur haircut n says ur done (which what happened with me) and you'll be charged $20 for this. So u will basically pay $20 to get unprofessional customer service and an average haircut that u can easily get at any place in Westminster for $7, and I'm sure u would be more welcomed n treated better there than u are at Tam Hair Salon.
...
Response to the owner:
Well of course you as the owner will have to say you provide the best coustmer service and best quality haircuts. But me as a coustmer didn't get either. I didn't see any sign says appointments only, that's why I went as a walk in. And being busy is a good thing, but being busy while you're cutting a coustmer hair and leave him in the middle to go style another coustmer hair was a different level of unprofessional service. And I agree with you, you don't mind if I would go somewhere else. Which exactly proves my point about the poor coustmer service because any place with a good coustmer service wouldn't like losing customers. But you guys don't mind. I get it. Thanks.
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