Taste of China Restaurant

+44 116 251 7878

25 High St, Leicester LE1 4FP United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Taste of China Restaurant

Taste of China Restaurant has received a mix of positive and negative comments from customers. It is important to analyze and evaluate these comments to understand the strengths and weaknesses of the restaurant.

Starting with the positive feedback, customers have praised the restaurant for its good food quality and specifically mentioned dishes such as "乾炒牛河" and "黑椒牛柳絲炒意" as being well-prepared. They also mentioned the good taste of the "河粉." This positive feedback highlights the strength of the restaurant in terms of its ability to deliver authentic and flavorful Hong Kong-style dishes.

In addition to the food, customers have also appreciated the restaurant's ambiance, cleanliness, and service. The comments mention that the restaurant has a good environment and hygiene standards. The service is described as friendly and the staff are praised for their friendliness and efficiency. These positive aspects of the restaurant contribute to its overall customer satisfaction.

On the other hand, there are several critical comments that highlight the weaknesses of Taste of China Restaurant. One major concern is the issue of uncooked or undercooked chicken. This is a serious health and safety issue as it can lead to foodborne illnesses. Customers complain about the chicken being raw or having blood in the bone, which is considered unappetizing and disgusting. The fact that the issue of uncooked chicken has been mentioned multiple times raises concerns about the consistency and quality control of the kitchen. This highlights a major weakness of the restaurant regarding its food preparation and safety standards.

Another weakness mentioned in the comments is poor customer service. Customers have described the service as rude and unprofessional. In one instance, a customer complained that their dishes were taken away when they raised a concern about uncooked chicken. The waitress was said to be rude and did not allow the customer to take a photo as evidence. This kind of service is unacceptable and can greatly impact the overall dining experience. Additionally, the comments mention rude behavior when requesting simple items like cutlery, salt, and sauces. These instances of poor customer service indicate a need for improvement in the restaurant's staff training and management.

A few other weaknesses mentioned include the presence of hair in the food, denial of compensation for the issue, and discomfort caused by the behavior of one of the staff members. The presence of hair in the food is a serious hygiene issue and can greatly impact the reputation of the restaurant. Poor handling of customer complaints and denial of responsibility also reflects negatively on the restaurant's management. The discomfort caused by the behavior of a staff member, as described by one customer, can create an unwelcoming atmosphere and discourage repeat visits.

Despite these weaknesses, there are also positive aspects mentioned by customers. The portion sizes are praised for being generous, and the food is described as delicious. The milk tea is also mentioned as a highlight, and customers appreciate that the restaurant accepts cards and offers delivery services, making it convenient for customers who prefer to dine at home.

In summary, Taste of China Restaurant has strengths in terms of good food quality, a variety of menu options, friendly staff, and a convenient delivery service. However, it also has weaknesses, including issues with uncooked chicken, poor customer service, hygiene concerns related to hair in the food, and discomfort caused by certain staff members. These weaknesses need to be addressed in order to improve the overall dining experience and customer satisfaction at the restaurant.

Best TL Reviews

Gutes Essen

這裏標榜是港式茶餐廳，所以，試試幾個港式口味的：乾炒牛河，黑椒牛柳絲炒意，啫啫雞煲等，都算做得不錯，特別係河粉，很好；餐廳環境，衛生和服務都好。

The chicken is not cooked, do you know uncooked chicken is toxic???????????????????

莱斯特最差的中餐馆，三拼烧味饭，酱油鸡都是生的，吃了直接食物中毒呕吐。询问服务员就把我的盘子端走了，也不给我重新换，没吃完的咸蛋不给重新上，最后所有菜品还照样要收钱。服务态度巨差，尤其是两个普通话不标准的一个长发女和一个年纪稍长的阿姨。同学们谁吃谁知道。

Had roast dishes with rice (3 options)

The soya chicken is not even cooked with blood in the bone, such a disgusting one with worst quality ever. I had to vomit badly to make sure I don’t get food allergies.

When I asked the waitress, she rudely took away my dishes and I wasn’t able to take the photo as a proof of evidence.

Service was also poor, I don’t understand how they name themselves Taste of China? So bad. ????????????????

And , I was also been charged for this with the service fee.

I ordered ‘double roast with rice’

Although the chicken is a little bit overcooked, the roast duck is great!

The meal includes a little vegetable, a lot of rice and two types of meats.

The clerks are very busy(there are only two people to serve customers), so you need to wait for a while to get order.

The price is reasonable and it doesn’t charge service fee.

Great service here, portions of food are big and the food was quite delicious. Their milk tea was quite good, although the bubbles were not the best that I've tasted in the UK. They also do delivery services, which could be quite convenient I imagine on days you might not want to leave the house. They also accept cards, which is quite a pleasant surprise as Chinese restaurants usually don't accept cards.

HAIR ALWAYS FOUND IN FOOD!!!!!!

Found hair in my noodles the past 2 visits and they don’t compensate. Tried to deny it and said it’s ‘meant to be in there’. The service is terrible. The older woman stares at you constantly and makes you feel uncomfortable. When you ask for cutlery, salt, sauces etc, she gives the dirtiest looks and gives them rudely. AVOID

The milk tea here is very nice, and the staff are friendly. I was surprised how many items are on the menu! Would recommend.

Typical Hong Kong style restaurant. Nice staff, delicious food with reasonable price.