Quick Facts About The Bell Foundry
The Bell Foundry has received mixed reviews from its customers, with both positive and negative experiences being mentioned. In order to understand the strengths and weaknesses of this place, it is important to analyze the comments provided.
Starting with the strengths, one visitor states that the staff at The Bell Foundry were very friendly and hospitable, providing a warm welcome. This reflects positively on the overall customer service and creates a welcoming atmosphere in the pub. The cleanliness of the pub is also commended, indicating that the management pays attention to maintaining a clean environment, which is essential for a pub or any establishment that serves food and drinks. Additionally, the service is praised as excellent, suggesting that the staff are efficient and attentive to the needs of their customers.
Another positive aspect highlighted in the comments is the ability of the staff to accommodate customer requests. One customer mentions that they asked to watch a specific rugby match and the staff member named Robin was able to fulfill their request. This shows that The Bell Foundry is responsive to customer demands and aims to provide a satisfactory experience.
The variety of beers and ciders offered at The Bell Foundry is also mentioned as a positive aspect. This indicates that the pub caters to different tastes and preferences, which could attract a wider range of customers. Good range of ciders and beers is highly valued by customers who appreciate having options.
Moving on to the weaknesses, one customer expresses dissatisfaction with the service, stating that the manager served his friends before attending to new customers. This is seen as favoritism and suggests a lack of fairness in the service provided. The customer further mentions that the manager was unresponsive and did not possess good people skills. This could create a negative atmosphere and make customers feel unwelcome.
Another negative comment implies that the pub has declined in quality, mentioning that it used to have a great atmosphere on Friday nights but has since gone downhill. This could indicate a lack of consistent management or a change in ownership that has affected the overall experience. It is also stated that the prices are not too bad, but this comment is overshadowed by the mention of a declining atmosphere.
Furthermore, one customer recounts a negative experience where they were dissatisfied with the service and left the pub without being served. The customer claims that the manager or landlord had a poor attitude, did not like constructive criticism, and became angry. This highlights a clear weakness in the customer service and management of The Bell Foundry.
To summarize, the strengths of The Bell Foundry include friendly and hospitable staff, a clean environment, excellent service, and the ability to accommodate customer requests. On the other hand, the weaknesses include uneven service prioritizing friends over new customers, a decline in atmosphere, and poor management and customer service skills. Overall, these comments present a mixed picture of The Bell Foundry, with both positive and negative aspects to consider.
Best TL Reviews
Visited with fellow Wolves fans en route to our game with Nottingham Forest. Staff very friendly and hospitable, we had a warm welcome. Nice clean, friendly pub. Service excellent. Thank you for looking after us!
Gave 1 star as you can't give em no star ..
The manager served his mates 5 fold over rather than serving new customers..
When asked about it became gobby ...
Should not be managing let alone serving ...
No people skills at all ...
Ended up walking out ...
But still giving it the chops ...
A deffo no go pub ....
Came in and asked if we could watch the 6 nations rugby matches. Robin was very accommodating, he put on the game, and the beer was excellent . Thank you.
Gone down hill badly its like the heart and soul has been ripped out the place. Friday nights used to be busy and a great atmosphere. I would try and avoid although prices wasnt to bad
Absolutely shocking service landlord or manager needs booting out attitude stinks leaves alot to be desired raised his voice didn't like constructive criticism got very angry at us we just walked out after waiting 10mins for a drink serving all his mates before us
A lot better place now Robin is going a good job. I've just started going back in again. Nice variety of beers and ciders
What a great pub with a great atmosphere. The new landlords have transformed this place. Great pint and great offers on drinks. Love going here when out in Loughborough.
Good place to meet up, it's got good range of ciders and beers, the staff was friendly and helpful
Place Pictures
The Bell Foundry Info
Amenities
Service options
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Outdoor seating
Health and safety
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Staff wear masks
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Staff get temperature checks
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Staff required to disinfect surfaces between visits
Highlights
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Bar games
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Karaoke
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Live music
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Live performances
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Quiz night
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Sport
Offerings
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Alcohol
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Beer
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Cocktails
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Dancing
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Free water refills
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Spirits
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Wine
Amenities
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Toilets
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Wi-Fi
Atmosphere
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Casual
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Cosy
Crowd
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Groups
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LGBTQ+ friendly
Payments
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Debit cards
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NFC mobile payments
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Credit cards
Today
Opening Hours
| Monday | 10:00 AM - 10:00 PM |
|---|---|
| Tuesday | 10:00 AM - 10:00 PM |
| Wednesday | 10:00 AM - 10:00 PM |
| Thursday | 10:00 AM - 10:00 PM |
| Friday | 10:00 AM - 10:00 PM |
| Saturday | 10:00 AM - 10:00 PM |
| Sunday | 10:00 AM - 10:00 PM |
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Location
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