Quick Facts About The Brook Inn
The Brook Inn seems to have several strengths based on the comments provided. Firstly, it is described as a nice country pub, not too far out of town. This suggests that the location is convenient for customers and offers a peaceful and picturesque setting. Additionally, the comments mention that the food at The Brook Inn is of good quality and delicious. The rump of lamb is specifically highlighted as being exceptionally tasty, and the local cheese is said to rival French cheese. This suggests that the pub sources high-quality ingredients and prepares them well. The staff at The Brook Inn are also praised for their friendly and welcoming nature. Customers feel comfortable and valued when visiting the establishment. Finally, the comment about the patio suggests that The Brook Inn has outdoor seating options, which patrons enjoy during warmer weather. This adds to the overall experience and allows guests to further enjoy the atmosphere of the pub.
However, there are also some weaknesses mentioned in the comments. One customer mentions that the buns for their meal were over-toasted and brittle, which led to some difficulties in eating their meal. This suggests that there may be some inconsistencies in the preparation of food at The Brook Inn and that attention to detail in presentation and texture may be lacking in some cases. Additionally, another comment mentions that the service was slow, specifically between courses. This indicates that there may be issues with efficiency and timeliness in serving customers. Another weakness highlighted is the cold temperature inside the bar and dining area. This suggests that the pub may have issues with heating and maintaining a comfortable environment for customers. Lastly, there are mentions of various maintenance issues, such as a hole in the ceiling and broken hand dryers in the toilets. This suggests that there may be some neglect in terms of upkeep and cleanliness at The Brook Inn.
In summary, The Brook Inn seems to have several strengths such as its convenient location, quality food, friendly staff, and outdoor seating options. However, there are also areas for improvement, including inconsistencies in food preparation, slow service, temperature control issues, and maintenance concerns. By addressing these weaknesses, The Brook Inn could enhance the overall customer experience and reputation of the establishment.
Best TL Reviews
Nice country pub, not too far out of town. Nice quality food in a cosy setting. Nice warm welcome from the staff. We're looking forward to revisiting when the warmer weather is here to enjoy pizza on the patio
We had rump of lamb, local pale ale and cheese plater. The rump of lamb was just delicious never eat such a tasty lamb. Local cheese can certainly compete with our french one they are excellent as well. Staff is friendly and our 2 Afghan hound were also welcome in the place. I highly recommend !
We popped in for a mid week bite, we were pleased to find two open fires on a quite cold day! The menu of the day was a selection of - street food- neither of us are really into meat free versions of meat dishes, we'd rather have a vegetable based dish if not eating meat, however plenty of choice on the menu for vegetarians.
We opted for the Bao buns to share as a starter, the filling was excellent and full of flavour, the bun was OK too, but not quite there. Overall though a really nice starter. I wouldn't normally order a burger if it's on brioche, but the menu left little alternative (next time we'll go for a selection of the smaller plates to share) the burgers were both very nice, the konichiwa was the niceest of the two. Unfortunately the buns were over toasted an brittle so they crumbled and I ended up having to finish with a knife and fork. Other than that, I'd say one of the better attempts at a burger I've had in a while and they looked spectacular when they came out. The chef did offer to make me anther burger on an untoasted bun. I wish there was a sesame seed bun as an alternative.
Pub was very busy and had a great atmosphere, staff were all very friendly and looked happy. Looking forward to our next visit!
Lovely, special birthday with family. Staff were brilliant really helpful and friendly, no complaints about food, party of 10 various ages and all really pleased. Lovely ambience, place was really busy, Saturday night and although food was quite slow being served it was really enjoyable. Let us serve our own birthday cake, which was lovely as some places don't like it. Couldn't have had a lovelier birthday celebration. So good we gave booked a family get together! Thank you.
Second visit to the Brook. Last visit in November was lovely. This one not so much.
The food-
Overcooked greasy chicken burger with little to no flavour served with overly greasy chips.
Others with me had soggy fish and undercooked beef burger.
The food took so long to get to us that we were given a discount on the meal.
The drinks-
No member of bar staff apparently knew how to poor a pint. I saw one gentleman send his beer back 3 times as it was so flat and lifeless.
The services-
This was basically non existent. If you didn't chase down a member of staff you didn't get served.
General-
Very cold inside the bar/dining area.
The toilets were cold, there was a huge hole in the ceiling, broken hand dryers, cracked toilet seat.
Shame that a lovely place has become a let down.
Nice food though service a little slow between courses. We booked the "shed" outside which was a lovely place to sit and eat. Pricey, but then you get you pay for.
Delicious food and really nice atmosphere. Staff very smiley and helpful. Only reason it's not 5⭐️, is my pie (in my eyes) wasn't a pie as only pastry on the top. I know I'm fussy ????
Disappointing after Christmas meal. Came in November and the food was brilliant, decided to come again and sampled the street food menu. Was a let down. Soggy batter, undercooked beef burger, overcooked chicken burger, crispy croquettes placed on a sauce so no longer crispy when reached table. Slow, very slow service. Poor, won't be returning
Place Pictures
The Brook Inn Info
Amenities
Service options
-
Outdoor seating
-
Dine-in
Health and safety
-
Staff required to disinfect surfaces between visits
Accessibility
-
Wheelchair-accessible car park
-
Wheelchair-accessible entrance
Offerings
-
Alcohol
-
Beer
-
Wine
Atmosphere
-
Casual
-
Cosy
-
Upmarket
Crowd
-
Groups
Planning
-
Accepts reservations
Payments
-
NFC mobile payments
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 02:00 AM - 11:00 PM |
| Wednesday | 02:00 AM - 11:00 PM |
| Thursday | 02:00 AM - 11:00 PM |
| Friday | 02:00 AM - 11:00 PM |
| Saturday | 02:00 AM - 11:00 PM |
| Sunday | 02:00 AM - 06:00 PM |
How to go there
Location
Places
Other Places
11. K2 Barbers