The Bystander

+44 1273 823322

1 Terminus Rd, Brighton BN1 3PD United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About The Bystander

The Bystander Place has several strengths based on the comments provided. Firstly, customers mention that the staff is friendly and helpful. This is an important strength as it creates a positive atmosphere and makes customers feel welcomed and valued. Additionally, the staff goes above and beyond by chasing after customers to return forgotten items, such as gloves. This level of customer service is commendable and enhances the overall experience at the restaurant.

Another strength is the food quality. Customers comment that the food is good and the omelette was cooked as requested. The breakfast options are also highly recommended, with decent portions and great taste. This demonstrates that the restaurant excels in providing delicious meals that satisfy customers' appetites. The value for money is also highlighted, indicating that customers feel they are getting a good deal for the quality of food they receive.

The ambiance of the restaurant is also mentioned as a strength. Customers appreciate the relaxed vibe and the pleasant feel of the place. This is important as it contributes to the overall experience and encourages customers to spend time at the restaurant. The fact that customers mention sitting outside with their dogs also indicates that the restaurant is pet-friendly, which can be a unique selling point.

However, there are some weaknesses that should be addressed. One customer mentions that the toilets are located down a steep set of stairs with no handrail. This can be a safety concern, especially for individuals with mobility issues. It would be beneficial for the restaurant to address this issue and make the restroom area more accessible and safe for all customers.

Another weakness is the comment about the coffee. While customers appreciate the large traditional coffee cups, the taste of the coffee is not deemed as good. This suggests that there may be room for improvement in the coffee preparation or selection. It is important for the restaurant to consistently provide high-quality beverages to meet customer expectations.

Lastly, one customer mentions that despite being located near the station, there were no other guests except for them. This can be a concern as it may indicate that the restaurant is not attracting enough customers despite its prime location. The restaurant should consider implementing marketing strategies to increase visibility and attract more customers, such as offering promotions or partnering with nearby businesses.

In conclusion, The Bystander Place has strengths in terms of friendly staff, good value for money, great food, and a pleasant ambiance. However, there are some weaknesses related to the accessibility of the restrooms, the taste of the coffee, and customer traffic. By addressing these weaknesses and further enhancing its strengths, The Bystander Place can continue to attract and satisfy customers.

Best TL Reviews

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food was good and the omelette was cooked how requested - husband cooked breakfast was fine - well cooked - coffee was good and the cups large traditional coffee cups.

staff were pleasant and helpful.

only one issue the toilets were down a steep set of stairs with no handrail and just having had a hip replacement i was too nervous to attempt them.

otherwise good

Friendly staff, good value and great food at a very reasonable price. The guy that served us even chased after us into the station to return my wife's gloves that she had left on the table! Thanks again for that.

We love this local gem and get our office b fast order from them every Monday. GREAT b fast options and the staff are just so friendly. Highly recommended if you like decent portions, fab tasting food and a nice relaxed vibe! 10/10

Staff very friendly. Lovely feel! Thank you for a great experience. Xxx

Great staff!!, I go 3-4 times a week, grab a cup of hot tea,sit outside with my dog (who gets the odd sausage), and watch the hustle of the train station directly opposite.

I ordered an English breakfast which clearly stated two sausages on the menu but only received 1 on the plate. The breakfast was also expensive for an average plate of food.

There were no guests except for me despite that this case is just beside the station.

Coffee was derived with a large mug but its taste wasn't good. I wanted to have a nice coffee even if it was small.

There are a lot of cafes near the station. You have to wisely choose one so that you can take nice coffee break.