Quick Facts About The Coastal Coffee Co Ltd
The Coastal Coffee Co Ltd appears to have several strengths and weaknesses based on the comments provided. Firstly, customers appreciate the excellent service and friendly staff. This is an important strength as it creates a positive and welcoming atmosphere for visitors. The staff's ability to engage with customers in a friendly manner can lead to repeat business and word-of-mouth recommendations.
Another strength mentioned in the comments is the quality of the food. Multiple customers complimented the food, specifically the breakfast options and cakes. Good food is a critical factor in attracting and retaining customers. If the Coastal Coffee Co Ltd consistently delivers delicious and well-prepared dishes, it can build a strong reputation among its target clientele.
The Coastal Coffee Co Ltd also receives praise for its music selection. One customer mentions enjoying songs by Creedence Clearwater Revival, The Rolling Stones, Eagles, and Norman Greenbaum. Playing popular and enjoyable music can enhance the overall dining experience and add to the ambiance of the coffee shop.
Furthermore, the coffee shop is described as a "lovely little coffee shop." This comment suggests that the Coastal Coffee Co Ltd has created a cozy and comfortable environment for its customers. A welcoming and pleasant atmosphere is often a determining factor in customers' decision-making process when choosing where to dine.
On the other hand, some weaknesses are highlighted in the comments. One customer was disappointed with the presentation of their sausage and egg baguette. The description indicates that the baguette appeared to be cut into pieces with an egg placed on top. This suggests that there may have been a lack of attention to detail or inconsistency in food preparation. Inconsistent food quality can lead to dissatisfaction among customers and may discourage them from returning.
Another weakness identified in the comments is related to the taste of the chai latte. A customer states that it did not taste as it should and resembled more of a babycino. When the customer tried to address the issue by returning the drink, they received an extra shot of sugar syrup, which made it undrinkable. This indicates a potential lack of attention to customer complaints and a failure to resolve the issue satisfactorily. Failing to meet customer expectations and adequately address concerns can harm the reputation of the Coastal Coffee Co Ltd.
While the majority of comments highlight positive aspects of the Coastal Coffee Co Ltd, it is important to note that the coffee shop is described as "busy." While this can be seen as a positive indicator of popularity, it may also suggest that the coffee shop can become crowded and potentially affect the speed of service. If not managed well, busyness can lead to long wait times and a drop in overall customer satisfaction.
Lastly, a customer mentions the good value offered by the coffee shop. Specifically, they reference the bargain price of £1 for a coffee and the reasonable price of 20p for milk alternatives. This demonstrates that the Coastal Coffee Co Ltd is mindful of pricing and offers affordable options to its customers. Providing good value for money can be a strength as it helps attract price-conscious customers and encourages loyalty.
In conclusion, the Coastal Coffee Co Ltd has several strengths, such as friendly staff, excellent food, a welcoming atmosphere, and good value for money. These strengths can contribute to positive customer experiences and repeat business. However, there are also weaknesses to address, including inconsistent food quality and an issue with resolving customer complaints. By addressing these weaknesses and building on their strengths, the Coastal Coffee Co Ltd can further enhance its reputation and success in the coffee shop industry.
Best TL Reviews
Called in for a late Breakfast food was excellent service very friendly plus some brilliant music xx Creedence Stones Eagles x plus Norman Greenbaum Spirit in the Sky xx loved it
I've visited Coast coffee a number of times now and normally have a full breakfast but this time I wasn't so hungry and just asked for a sausage and egg baguette. Well what was put in front of me was truly awful the baguette was cut into pieces with an egg just put on top ????
Not impressed at all.
Went for a chai latte and cake with family. Chai latte doesn't taste as should more like babycino... we went to return it and the we got an extra shot of sugar syrup (?). Undrinkable.
I don't recommend at all.
Lovely staff.
Food excellent.
Customers friendly and supportive to the team.
Busy, but quick friendly service. Tasty coffee
Lovely little coffee shop, with fantastic cakes, and very friendly staff.
Great coffee shop with very friendly staff, one of the best mocha' s I've had in a while, and the hot chocolate was awesome.
Good value, bargain £1 coffee with some lighter lunch snacks plus only 20p for alternatives to milk. Most cafes now charge a ridiculous 50p or more.
Place Pictures
The Coastal Coffee Co Ltd Info
Amenities
Service options
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Outdoor seating
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Delivery
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Takeaway
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Dine-in
Highlights
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Great tea selection
Accessibility
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Wheelchair-accessible entrance
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Wheelchair-accessible seating
Offerings
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Coffee
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Healthy options
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Organic dishes
Dining options
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Dessert
Amenities
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Good for kids
Atmosphere
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Casual
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Cosy
Crowd
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Groups
Payments
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Debit cards
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NFC mobile payments
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Credit cards
Today
Opening Hours
| Monday | 08:30 AM - 04:00 PM |
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| Tuesday | 08:30 AM - 04:00 PM |
| Wednesday | 08:30 AM - 04:00 PM |
| Thursday | 08:30 AM - 04:00 PM |
| Friday | 08:30 AM - 04:00 PM |
| Saturday | 08:30 AM - 04:00 PM |
| Sunday | 08:30 AM - 04:00 PM |
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Location
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