Cafe 19

+44 1255 670219

19 Connaught Ave, Frinton-on-Sea CO13 9PN United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Cafe 19

Strengths:

1. Beautiful place to eat: The comments mention that Cafe 19 is a beautiful place to eat, which indicates that the restaurant has a visually appealing ambiance. This can attract customers who are looking for a pleasant dining experience.

2. Amazing food: Customers state that the food at Cafe 19 looked and tasted amazing. Good quality and delicious food can be a significant strength for any restaurant. It can help attract repeat customers and positive word-of-mouth recommendations.

3. Outstanding lunch and excellent service: One comment states that Cafe 19 is one of the greatest lunchtime cafes in the country. This implies that the restaurant offers exceptional lunch options. Additionally, the service is mentioned as attentive and friendly, similar to what one might expect in the United States. This high level of service can create a positive customer experience and contribute to customer satisfaction.

4. Fast service: A comment mentions that Cafe 19 provides fast service, especially during breakfast hours. Fast service can be a strength as it ensures that customers are served quickly, reducing wait times and improving overall customer experience.

5. All staff are lovely: A customer mentions that all the staff at Cafe 19 are lovely. Friendly and welcoming staff can contribute to a positive dining experience and customer satisfaction. This can create a welcoming atmosphere and encourage customers to return.

6. Consistent food and service: A long-time patron states that they have been going to Cafe 19 for years and have never had a bad experience. Consistency in food quality and service can be a significant strength, as it builds trust and loyalty among customers.

Weaknesses:

1. High prices: One comment mentions that the prices at Cafe 19 are a little on the high side. High prices can deter potential customers who may prefer more affordable dining options. It is important for cafes and restaurants to strike a balance between quality and affordability.

2. Wait time and billing issues: A customer mentions that they had to wait multiple times for their bill and had an issue with the billing. Being made to wait for the bill multiple times can be frustrating for customers and give the impression of poor customer service. Additionally, the comment mentions that the waitress turned her nose up when queried about the bill. This indicates a lack of professionalism from the staff.

3. Busy atmosphere: One comment mentions that the busy atmosphere at Cafe 19 kills the overall ambiance. While the staff is commended for not rushing customers, a crowded and noisy atmosphere might not be appealing to some customers who seek a more relaxed and calm dining experience. The busy atmosphere can also contribute to longer wait times for a table.

4. Reservation policy: A potential customer mentions a frustrating experience with the reservation policy at Cafe 19. Despite there being several free tables, they were told they would have to wait because they didn't have a reservation. This indicates a lack of flexibility in accommodating customers without reservations, which can result in dissatisfied customers and lost business.

In conclusion, Cafe 19 has several strengths, including a beautiful ambiance, amazing food, excellent lunch options, attentive service, fast service during breakfast hours, friendly staff, and consistent food and service. However, there are weaknesses to address, such as high prices, issues with wait times and billing, a busy atmosphere, and a rigid reservation policy. It is important for the restaurant to consider these comments and work on improving the weaknesses to maintain and enhance customer satisfaction.

Best TL Reviews

Beautiful place to eat and food looked and tasted amazing! Will definitely be back!

Outstanding Lunch and Excellent Service

Cafe 19 is quite simply one of the greatest lunchtime cafes I've visited in this country. The menu is varied, ranging from 'usual suspects' such as Cumberland Sausage and Mashed Potato to Caesar Salad and Sweet Chili Salmon. Overall this place also has a more cosmopolitan than is usual for a British seaside cafe.

Service is also astoundingly attentive and friendly, more like something I would expect to find in The United States than in Essex. Prices are a little on the high side, but this is reflected in the quality of the dishes on offer, and in their excellent preparation and presentation.

Full marks... Outstanding...

A brilliant place for breakfast. Fast service. Recommend.

In fact, they were so busy they didn't want to take payment!! We had to ask several times for the bill - in the end we went to the cash till to pay ????

Clean and nice food. Would recommend going there, however, the waitress failed to suggest the pizza options that were available to us despite asking and as a result, we ended up paying more money for two 'half pizzas' than two 'full pizzas'. When we queried our bill, the waitress turned her nose up at us. Disappointing!

We go there regularly. All the staff are loverly. The food and service never fail to meet or exceeded expectation. Prices are reasonable, a good standard menu and always a tempting specials board.

Anyone leaving poor reviews really doesn't get what 19 is about. Ignore them.

It's a busy place and unfortunately that kills the atmosphere. But even then, despite how busy it is, the staff are quite attentive and don't rush you out the door. I've enjoyed two meals in there so far: one with my parents and one with my girlfriend on our anniversary. I'll be going again for sure.

Been going for some years now and never had a bad experience. The staff are always so friendly and effcient . The food is also consistent there are a wide range of delights to be had off the menu and also specials from the board. They make a lovely cup of coffee too

We visited Frinton-on-sea 25th july after spending day at their beach we were hungry and wanted to try their local restaurants. We came accoss Cafe 19 which seemed to be the only restaurant buzzing with people. There was one free table outside but the couple in front of us was enquiry about it and were told it was reserved.They got their table inside then, we were next. My husband went to speak to the blond girl at the bar and she said that there's no tables and that we'd have to wait at least 20 minutes. We said we'd check elsewhere. We didn't find any other restaurant that we'd fancy to eat at so on the way back we again stopped at this cafe to check if anything changed. We saw the restaurant has emptied a bit and there were several free tables available. So my husband went to speak to the same blond girl and he was told because we didn't have a reservation we'd have to wait for another 10 minutes. Despite all those free tables. We got upset and walked away as it was an absolute joke and didn't understand why we'd have to wait when they had all these free tables. If I was the owner of this place I'd fire that person who just lost me a customer...we left Frinton-on-sea very hungry and super dissatisfied.