Quick Facts About The Waterside Café
Strengths:
1. Parking availability: The fact that there is plenty of parking and an overflow car park shows that the Waterside Café can handle a large number of visitors, making it convenient for customers to visit without worrying about parking.
2. Toilets available: The presence of toilets is a basic necessity for any establishment, and the availability of clean toilets at the café ensures customer comfort and convenience.
3. Beautiful garden center: The mention of a large garden center with a lovely walk suggests that the Waterside Café is located in a picturesque and serene environment. This adds to the overall ambiance and offers customers the opportunity to enjoy their surroundings.
4. Friendly and helpful staff: Multiple comments indicate that the staff at the café are friendly, helpful, and polite. This positive customer service experience can significantly enhance the overall dining experience and make customers feel valued and appreciated.
5. Affordable pricing: The comment stating that the food is not overpriced suggests that the Waterside Café offers its customers good value for money, ensuring that they do not feel like they are being overcharged.
Weaknesses:
1. Limited vegetarian options: One of the comments mentions that vegetarians have very limited choices at the café. This suggests that the café may not cater adequately to customers with dietary restrictions or preferences, potentially excluding a significant portion of the market.
2. Lack of decaffeinated drink options: Another comment mentions the absence of decaffeinated drinks, which may be a limitation for those who do not consume caffeine. This can dissuade individuals from visiting the café or lead them to purchase alternative options elsewhere.
3. Noise level during busy periods: The mention of noisy surroundings during busy times can be seen as a weakness, as it hinders the pleasant dining experience. This noise may affect conversation and make it difficult for customers to relax and enjoy their meals or tea.
4. Difficulty in getting more coffee: The comment mentioning the struggle to get more coffee during a busy period indicates that the café may not be effectively managing customer requests during peak times. This can lead to a decrease in customer satisfaction, as they may feel neglected or ignored.
5. Lack of specific drink options in included packages: The mention of only filter coffee and breakfast tea included in the afternoon tea package highlights a lack of customization or flexibility for customer preferences. This can be a weakness, as customers may feel limited or disappointed in their options.
Overall, the Waterside Café has several strengths such as ample parking, accommodating staff, affordable pricing, a beautiful environment, and cleanliness. However, there are weaknesses in terms of limited vegetarian options, a lack of decaffeinated drinks, noise during busy periods, difficulty in fulfilling customer requests, and lack of customization in included packages. Addressing these weaknesses can help enhance the overall dining experience and attract a wider range of customers.
Best TL Reviews
Have popped by a few times now. Plenty of parking and when it gets busy, there is an over flow car park too.
Toilets are available if needed.
The garden centre is large and has a lot to offer. Even has a lovely walk around the back. Or you can just sit by the lake and enjoy a cup of tea and maybe a meal.
The cafe is a lovely place. Ladies are always helpful and polite. Food is nice enough and not over priced.
Yet if your a vegetarian, you'll have very limited choices.
But a nice slice of cake usually helps me through such limitations. There is something for everyone though.
If your in the area, pop by and enjoy.
Went for Afternoon Tea, a belated birthday present. Had to queue to be seated, but it was very busy, however a table had been reserved for us. Food quickly arrived and looked delicious. Only down side was only filter coffee and breakfast tea included, I usually have decaffeinated drinks. Maybe they should look at that or allow you to pay extra. It was very busy, so noisy and we struggled to get more coffee for my husband. Maybe they should give you a small pot. For the price it was very enjoyable and would definitely return.
The courgette and avocado cake was delicious!!! The cafe was clean, friendly staff, a good menu with lots of cakes and food. Good quality food and value for money.
You can also buy £10 gift vouchers for the cafe, these can be used to buy any food or drink item.
We have visited this garden centre for many years but had never visited the cafe.
What a joy! Overlooking the lake and furnished with solid attractive furniture the cafe was clean and welcoming .
My husband ordered steak pie and chips.I had a ham salad with the nicest ham ever tasted. Our bill?£20. How do they provide food of that quality for that price?
Will go again - soon!
This morning we thought we would give it a try, I’m so glad we did ! Food was fantastic, staff brilliant, gluten free options wow, cleanliness 10/10 and good value for money, why have we not been before…… we will be back soon, loved it
A delicious afternoon tea was enjoyed. Lovely customer service too.
Excellent place, always busy, lovely food. Also it offers the Garden Centre and the Fairy ????♀️ walk. A must to visit!
Friendly and helpful staff look after you well at this wonderful garden centre cafe, whether you sit outside by the lake with the ducks or inside in the comfy booths. Cakes are great and the coffee and tea give you a lot of choice. Fairly standard lunch menu is a good quality and all at a fair price. Wonderful place to take an older parent or a young child. Why not walk round the lake and meet the fairies before feeding the ducks.
Place Pictures
The Waterside Café Info
Amenities
Service options
-
Outdoor seating
-
Dine-in
Highlights
-
Great tea selection
Accessibility
-
Wheelchair-accessible car park
-
Wheelchair-accessible entrance
Offerings
-
Coffee
Dining options
-
Dessert
Amenities
-
Good for kids
Atmosphere
-
Casual
Crowd
-
Groups
Today
Opening Hours
| Monday | 10:00 AM - 03:30 PM |
|---|---|
| Tuesday | 10:00 AM - 03:30 PM |
| Wednesday | 10:00 AM - 03:30 PM |
| Thursday | 10:00 AM - 03:30 PM |
| Friday | 10:00 AM - 03:30 PM |
| Saturday | 10:00 AM - 03:30 PM |
| Sunday | 10:00 AM - 03:30 PM |
How to go there
Location
Places