Quick Facts About Crusty Cottage
Crusty Cottage Place is a breakfast and lunch spot that offers a wide variety of choices at affordable prices. One of its strengths is the extensive menu, which includes options for both meat eaters and vegetarians. Customers can enjoy classic breakfast items, such as bacon, sausage, and eggs, as well as lunch options like burgers, baked potatoes, and sandwiches. The ultimate breakfast, called the Mega Crusty Cottage Breakfast, is particularly popular, offering a generous portion of various items for just £6.95. This extensive menu ensures that there is something for everyone and allows customers to customize their order to their preferences.
Another strength of Crusty Cottage Place is the efficient service. One reviewer mentioned that the restaurant had plenty of staff, particularly on a busy Saturday morning, which led to quick service. This is particularly important for breakfast and lunch spots, as customers often have limited time during these meals. The availability of ample staff ensures that orders are taken and delivered promptly, allowing customers to enjoy their meals without unnecessary delays.
In terms of parking, Crusty Cottage Place offers convenient options. Customers can park directly outside the restaurant, and if the parking lot is full, there is a larger car park available at the pub opposite. This flexibility in parking options makes it easy for customers to access the restaurant, regardless of the availability of spaces directly outside the establishment. Additionally, for those who prefer not to drive or are feeling lazy, Crusty Cottage Place even offers delivery services for orders over £10. This convenience makes it accessible for a wide range of customers.
However, Crusty Cottage Place does have some weaknesses that have been highlighted by customers. One significant issue is with the accuracy and reliability of their delivery service. One customer mentioned that their order never arrived, and when they called to inquire, they were informed that the driver had delivered to another address. The restaurant promised to resend the order, but it never arrived. Additionally, after speaking with the restaurant, the customer discovered that their order had been marked as delivered. This indicates a lack of attention to detail and negligence on the part of the restaurant's staff. Such incidents can lead to frustration and a loss of trust in the establishment, as customers expect their orders to be accurate and reliable.
Crusty Cottage Place also faces criticism regarding the portion sizes and prices of certain items. One customer expressed disappointment with the omelette and toast they ordered, stating that it was not worth the £3.50 price tag. They felt that the quantity of eggs used was too small and did not justify the cost. Similarly, another customer mentioned that the hot chocolate they ordered for £2.50 was subpar, consisting of mostly milk with a minimal amount of powder. This lack of value for money can deter customers from returning, especially when there are other options available that offer better quality and more generous portions for a similar price.
Another weakness of Crusty Cottage Place is related to their online ordering system. One customer mentioned their frustration with placing an order on Just Eat, only to have it canceled by the restaurant minutes later. The customer noted that the restaurant did not update their availability status on the platform, resulting in wasted time and disappointment. This lack of communication and coordination can lead to negative experiences for customers, who rely on the accuracy of online order systems to plan their meals.
Lastly, some customers have expressed concerns about the quality of certain food items. One customer mentioned that the bacon in their breakfast appeared to be reheated, as they could tell from the texture and taste. Additionally, they noted that the toast lacked sufficient butter and was made with margarine instead. These observations highlight possible shortcuts in food preparation and a lack of attention to detail in ensuring high-quality ingredients and cooking methods. Another customer mentioned that the mushrooms in their breakfast appeared to be microwaved, rather than fried, resulting in an unpleasant taste. These issues collectively suggest a lack of consistency and quality control in the food preparation process.
In conclusion, Crusty Cottage Place has several strengths, including a diverse menu, affordable prices, quick service, and convenient parking options. However, it also has weaknesses such as inaccurate and unreliable delivery service, questionable portion sizes and prices, issues with the online ordering system, and concerns about the quality of certain food items. These weaknesses can result in customer dissatisfaction and a loss of trust in the establishment. Addressing these issues and ensuring consistency, accuracy, and quality in all areas of the business can help improve the overall customer experience at Crusty Cottage Place.
Best TL Reviews
Very good place for some breakfast loads of choice, very good prices. I went on a Saturday morning they had loads of staff so service was very quick. They do breakfasts and lunch items such as burgers, baked potato's, sandwiches and even stuff for vegetarians. The ultimate breakfast called the Mega crusty cottage breakfast is £6.95 and consists of 2 bacon, 2 sausage, 2 hash browns, 2 fish fingers, 2 eggs, beans (choice of plain, bbq, cheese or chilli) , toast, tomatos and mushrooms. In regards to parking if you are driving you can park outside or if busy the pub opposite has a big car park which is always empty so you just need to cross the road. Or if you are lazy then they deliver if you spend £10.
Ordered food never arrived called them up to find that the driver had delivered to another address they said they would resend order and nothing arrived and to top it off after I spoke to them they had the cheek to mark the order as delivered won't order from them again scammers
Ordered hash browns and cheesy chip roll so fresh and tasty will be ordering again.
Ordered and omelette and 1 toast. Definitely not worth £3.50 Max 2-3 eggs used. I know prices of food has gone up but 12 eggs are only £2
Went on just eat at 2.20 to order food. Placed the order, then they waited till, 2.29pm to cancel my order. And then but on just eat that they wasn't taking orders. If you not taking orders then you should close just eat half an hour before. You don't close till half 2 so you should of excepted my order. Didn't get phone call or anything just says the order has been cancelled, not good at.
Someone need to get back to me about this because I'm happy at all. You have lost a very good customer I order food from here every week but not now sorry you last a lot of money and customer
£2.50 for a hot chocolate more like a cup of milk with half a spoon of powder was gross skin on the top ???? and the breakfast the bacon was already cooked and reheated because I can tell by the texture and taste the toast is horrible hardly any butter and it's not butter it's margarine ???? mushrooms are microwaved not fried and there gross too beans had a funny taste for what your paying for it's a rip off and it's horrible I won't be ordering again
Delicious breakfast wrap . Prepared and delivered quickly, so arrives hot. Lovely little note on my takeaway tea ????
Amazing place to stop and grab a sandwich i usually go for the egg well done mushrooms hashbrown sandwich amazing food always hot well done and delicious ???? thank you
Crusty Cottage Info
Amenities
Service options
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Delivery
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Takeaway
Offerings
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Healthy options
Dining options
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Dessert
Atmosphere
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Casual
Payments
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Debit cards
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NFC mobile payments
Today
Opening Hours
| Monday | 07:00 AM - 02:30 PM |
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| Tuesday | 07:00 AM - 02:30 PM |
| Wednesday | 07:00 AM - 02:30 PM |
| Thursday | 07:00 AM - 02:30 PM |
| Friday | 07:00 AM - 02:30 PM |
| Saturday | 07:00 AM - 02:30 PM |
| Sunday | 08:00 AM - 01:30 PM |
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