Quick Facts About The Golden Well
The Golden Well, based on the comments provided, has received a mix of positive and negative feedback. By analyzing these comments, we can identify the strengths and weaknesses of the restaurant.
Starting with the strengths, one recurring theme in the comments is the high quality of the food. Several customers described it as "stunning" and "great." This indicates that the restaurant serves delicious meals that leave a positive impression on guests. Additionally, the portion sizes are mentioned as being plentiful, ensuring that customers leave satisfied and feeling that they received value for their money.
The next strength is the excellent service. Multiple comments highlight the friendly and helpful staff, with one even mentioning that they went above and beyond to accommodate stranded travelers. The attentive and welcoming service contributes to a positive dining experience and encourages customers to return.
Furthermore, the clean and well-presented restaurant environment is praised by customers. A clean setting not only enhances the overall dining experience but also indicates the establishment's commitment to maintaining high standards of hygiene.
Another strength of The Golden Well is its popularity among families. One comment mentions that it was a great family meal, suggesting that the restaurant caters well to families and provides a welcoming atmosphere for all age groups. Family-friendly establishments tend to have a broader customer base and may attract repeat business from families looking for a reliable dining option.
Lastly, multiple comments express the intention to visit the restaurant again or recommend it to others. This indicates a positive overall experience and satisfaction with the overall offering of The Golden Well.
On the other hand, there are also weaknesses that need to be addressed. The most significant issue raised in the comments is the quality of the food. While most comments describe the food as excellent, one reviewer had a negative experience, describing it as "awful." This review specifically mentions that the curry was not cooked well and that the rice was of poor quality. Such negative feedback suggests that there may be inconsistencies in the preparation of dishes or that certain dishes may not meet customers' expectations. This calls for further quality control measures and improvements in food preparation to ensure consistency across all dishes.
Additionally, one comment mentions that the restaurant was not recommended due to the poor experience of that individual. Negative reviews, especially when they deter potential customers, can significantly impact the restaurant's reputation. It is essential for The Golden Well to address any customer concerns promptly and ensure that all customers have a positive dining experience.
In conclusion, The Golden Well has several strengths that contribute to its positive reputation, including delicious food, excellent service, a clean environment, and popularity among families. However, there are some weaknesses related to inconsistencies in the quality of food and negative experiences shared by a small number of customers. To maintain and improve its reputation, The Golden Well should address these shortcomings by implementing stricter quality control measures, addressing any customer concerns promptly, and striving to provide a consistently positive dining experience for all customers.
Best TL Reviews
A lovely restaurant, food was plentiful and very hot, service was excellent, will definitely be visiting again
If I could give 0 stars I would.. But to be honest the food was absolutely awful, The curry wasn’t cooked to be honest you could taste the curry powder .. and don’t get me started about the rice you could put a wallpaper up with it.. awful place don’t recommend anyone to go here…. ????????????????
Recently visited the golden well while on holiday, one of the best Chinese meals I've had!
Staff we're very friendly and the restaurant itself was very clean and well presented.
It was a great family meal and a perfect finish to our holiday!
Highly recommend you to go here. The food, the arrangements, the staff are fabulous and they're very friendly and welcoming. I'll love to go back ❤️
Great food, great staff who went above and beyond keeping us stranded travellers fed and watered during a taxi drought. Cannot praise them enough ????????????????????????
The food is stunning, and the owners go out of their way to make everyone welcome,spotlessly clean,and a must if you like Chinese food,I'm yet to find anything nicer,
Great restaurant food is great hosts look after you and polite can highly recommend this chinese !!
The food was absolutely stunning and the staff were extremely friendly and helpful. I will definitely be returning and also recommending to my friends ????
Place Pictures
The Golden Well Info
Amenities
Service options
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Delivery
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Takeaway
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Dine-in
Health and safety
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Staff wear masks
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Staff get temperature checks
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Staff required to disinfect surfaces between visits
Accessibility
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Wheelchair-accessible car park
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Wheelchair-accessible entrance
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Wheelchair-accessible toilet
Offerings
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Vegetarian options
Dining options
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Lunch
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Dinner
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Dessert
Amenities
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Good for kids
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High chairs
Atmosphere
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Casual
Crowd
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Groups
Planning
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Accepts reservations
Payments
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NFC mobile payments
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Credit cards
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 02:00 AM - 09:00 PM |
| Wednesday | 02:00 AM - 09:00 PM |
| Thursday | 02:00 AM - 09:00 PM |
| Friday | 02:00 AM - 09:00 PM |
| Saturday | 02:00 AM - 09:00 PM |
| Sunday | 02:00 AM - 09:00 PM |
How to go there
Location
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