Quick Facts About the grill hut
The comments provided about the Grill Hut place offer a range of perspectives on the strengths and weaknesses of the establishment. In analyzing these comments, it is important to consider that experiences and opinions can vary greatly among customers. However, these comments can provide some insights into the overall strengths and weaknesses of the Grill Hut place.
Starting with the strengths, one customer mentions that the area where the Grill Hut is located is good and that the taste of the food is also good. Additionally, another customer mentions that they have enjoyed the food and service at the Grill Hut for years, both when dining in and ordering takeaway. This suggests that the food at the Grill Hut has been consistently enjoyable and is a strength of the establishment. Specifically, the peri peri chicken and biryani are mentioned as standout dishes.
Another strength mentioned is the respectful service provided by the staff. One customer specifically comments that the staff serves customers respectfully, which indicates a positive customer service experience. This is further supported by another customer who mentions that the staff is always friendly. Good customer service is a significant strength that can significantly enhance the overall dining experience.
Value for money is another strength mentioned in one of the comments. The customer states that the food at the Grill Hut is good value for the price, indicating that the portion sizes and quality of the food are worth the cost. This is an important strength as customers often look for value when choosing where to dine.
However, there are also weaknesses highlighted in the comments. The most prevalent weakness mentioned is the rude and arrogant behavior of the staff, specifically the owner. Multiple customers mention this issue, including one who states that they will no longer be going to the Grill Hut because of this behavior. It is important to note that these comments may be subjective, but consistent mentions of rude and arrogant staff suggest a weakness in customer service.
Another weakness that is mentioned is the quality of the food. One customer states that the food was tasteless, while another mentions that their chicken was uncooked and had blood coming out of it. These comments raise concerns about the overall quality and hygiene standards of the food served at the Grill Hut. The customer who experienced food poisoning after consuming expired ketchup further highlights these concerns.
Parking and seating are also mentioned as weaknesses. One customer states that parking is an issue, which can be a deterrent for potential customers who may have difficulty finding parking near the establishment. Another mentions that the tables are narrow, which can make dining in uncomfortable.
In summary, the strengths of the Grill Hut place include good food taste (specifically peri peri chicken and biryani), respectful service, and value for money. However, weaknesses include rude and arrogant staff, concerns about food quality and hygiene standards, and issues with parking and seating. These comments provide both positive and negative insights into the strengths and weaknesses of the Grill Hut place, allowing potential customers to make informed decisions about dining there.
Best TL Reviews
I would give zero star if I could. I am regular at this place but will no longer be going there anymore. The staff,especially the owner, is very rude and arrogant. Went to collect my order, the whole place was empty and the owner was on his phone and acted like I disturbed him. I said hello to him and he ignored me. Took my money but no please or thank you. I asked for extra sauce, so he decided to charge me an extra £1. The food was tasteless. Nan breads are getting thinner and thinner by the day and taste like supermarket pitta bread. They act like they are doing their customers a favour. With attitude like that they will lose more customers like myself. Appreciate your customers and treat them with respect unless you want to go bankrupt. REMEMBER, you need the customers and NOT the other way round!!!!!
I used to love this place . But i am done with it. I paid for extra 2 rolly Polly take away and i did not get them . No souce either. It's going under soon I hope.
Don’t see where all the negative reviews are from?
I have given it 5 star for the reason that it is good as the area where it is and taste, I have no complaint. People serves very respectfully.Best peri peri chicken and Also have good Bariyani.
However, Parking is an issue, sitting is good but not too good.
I’ve been coming here for years- Eat-in and takeaway and always enjoyed everything.
Staff are always friendly and food always great and good value too.
Food is cold and chewy.
Staff is extremely rude , do not waste your time and money and health!
I am sure council will look in to this as a big health and safety issues. Serving Cold food which will lead to poisoning people!
Fist time we all 11 persons went and was delighted with the food and service.
Good fresh quality food.
Only draw back the tables were bit narrow but we managed.
I will recommend anyone to go and enjoy the food. ????
The chicken was nice however i was served with EXPIRED KETCHUP which the restaurant claimed that it wasn't expired but later proved by my friends that it was expired causing all of us me and mates food poisoning which meant that i had to miss college due to it . Disgraceful.
Uncooked ,blood came out from the chicken .management not accepted.but money got it back.
The tikka burger meal is delicious ???????????? I have not tasted any shop better and worth the price better then this shop and I have tried 2 3 shops. I don't want to bad name them. Unfortunately, sometimes the service is a MASSIVE ZERO. They can be very rude to customers.
Place Pictures
the grill hut Info
Amenities
Service options
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Delivery
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Takeaway
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Dine-in
Health and safety
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Staff required to disinfect surfaces between visits
Accessibility
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Wheelchair-accessible entrance
Offerings
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Healthy options
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Late-night food
Dining options
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Dessert
Amenities
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Good for kids
Atmosphere
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Casual
Crowd
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Groups
Today
Opening Hours
| Monday | 12:00 PM - 12:00 AM |
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| Tuesday | 12:00 PM - 12:00 AM |
| Wednesday | 12:00 PM - 12:00 AM |
| Thursday | 12:00 PM - 12:00 AM |
| Friday | 12:00 PM - 01:00 AM |
| Saturday | 12:00 PM - 01:00 AM |
| Sunday | 12:00 PM - 12:00 AM |
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Location
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