The Ham Bone Deli-Bakery

+44 1492 877775

19 Queen's Rd, Craig-y-Don, Llandudno LL30 1AZ United Kingdom of Great Britain and Northern Ireland

Open Today: Closed

Quick Facts About The Ham Bone Deli-Bakery

Strengths:

1. Friendly staff: The majority of the comments mention the friendly and helpful nature of the staff at The Ham Bone Deli-Bakery. This is an important strength as it creates a welcoming atmosphere for customers and can improve their overall dining experience.

2. Vast selection of menu items: One comment highlights the fact that The Ham Bone Deli-Bakery has a wide variety of menu items, ensuring that there is something for everyone. This can be a strength as it attracts customers with different tastes and dietary preferences.

3. Great customer service: The comment mentioning the customer service provided by Mr. Ainsworth Senior and Jackie and their team emphasizes good customer service. This is an important strength as attentive and polite service can enhance the overall dining experience and encourage repeat business.

4. Delicious food and drinks: Several comments highlight the quality and taste of the food and drinks at The Ham Bone Deli-Bakery. This is a significant strength as it indicates that the establishment offers high-quality products, which can lead to customer satisfaction and positive word-of-mouth recommendations.

5. Fair pricing: One comment mentions that the food at The Ham Bone Deli-Bakery is fairly priced. This is a strength as it suggests that the establishment offers good value for money, making it more appealing to potential customers.

Weaknesses:

1. High prices: One comment mentions that a small salad with a side was priced at £12.95, which the customer found infuriating. Another comment mentions paying over the odds for a ham salad. These comments indicate that the prices at The Ham Bone Deli-Bakery may be considered high by some customers. This could be a weakness as it may deter cost-conscious customers from returning.

2. Small portions: The comment about the weighed salad mentions that it had small portions of the usual salad items. This could be seen as a weakness as customers may feel that they are not getting enough value for their money.

3. Lack of transparency in pricing: The comment about having to wait to be told how much the food costs before ordering is mentioned as odd and embarrassing. This lack of transparency could be a weakness as it may lead to customers feeling uncomfortable or even deceived.

4. Inconsistent quality: One comment mentions having bad food at The Ham Bone Deli-Bakery, with droopy and wet salad and nothing special about the ham. This suggests that there may be inconsistencies in the quality of the food. Inconsistency can be seen as a weakness, as it undermines customer trust and satisfaction.

5. Rude staff: One comment mentions appallingly rude staff with a "just take it or leave it" attitude towards customers. Another comment mentions a lady serving customers without a smile and appearing unhappy. Rude or unfriendly staff can be a significant weakness as it can create a negative dining experience and discourage customers from returning.

Best TL Reviews

Think twice before having a Weighed Salad: £12.95. Small portions of the usual salad items, and I had a side of coronation chicken, it came on a small silver plate. You have to wait to be told how much it’s costing, very odd….I was too embarrassed to ask her to put it all back so I could choose something else. Friendly staff.

My friends panini and our drinks were nice. We wouldn’t return as we were infuriated by the price of a small salad with a side.

Really lovely staff, especially steve who took care of us and our noisy dog! Food and drink really 10/10 aswell. Highly recommend!

Has a vast selection on menu items so enough to cater for everyone ! The staff were very polite and attentive and the food here is great ! I especially enjoyed the hot chocolate as I’m not a coffee drinker and I loved the mugs the drinks came in. We would return when we are next in Llandudno

The best mini pork pies and sausage rolls made by Mr Ainsworth Senior and great customer service from Jackie and Team.

Never had such bad food when we have been away paid over the odds for a ham salad It was rubbish salad was droopy and wet. Ham was nothing special could have had nicer from any supermarket. Appallingly rude staff all had a just take it or leave it attitude to customers disgusting.Please avoid this with all your might you be better off eating fish and chips on the seafront fighting with the seagulls

Not rocket science a order of two baps when asked mayo on? Reply yes only to open on beech with no mayo memory retention poor end of. Total spend over £18.00 and no bag wanted to charge 5p so no more visits to this establishment.

It would be good customer service if served with a smile as the lady who served looked if she was chewing a wasp got the feeling she is there because of pay not enjoyable work role.

Have to say previous visits the only gentleman is so friendly and helpful is totally different from some staff not all.

Never visit again Craig-y-Don

What a gem!!!! Our new favourite place in North Wales to eat. Whenever we are in Llandudno this will always be our first choice. The sausage rolls and pork pies are amazing. The panini are filling. We had a duck Ciabatta which was to die for. And the best thing is not even expensive!!!

Fairly priced food, served quickly.