The Kings Arms

+44 1767 449057

27 London Rd, Sandy SG19 1HA United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About The Kings Arms

Strengths: 1. Polite and friendly service: The server, Will, was praised for his warm and friendly demeanor, as well as his attention to detail. This shows that the staff at The Kings Arms are polite, warm, and friendly, creating a positive and welcoming atmosphere for customers. 2. Good balance between timing of courses: Customers appreciated that there was sufficient time between courses, but they didn't have to wait too long either. This indicates that the staff at The Kings Arms have good time management skills, ensuring that customers are not rushed or kept waiting unnecessarily. 3. Smart and casual uniform: The fact that the staff have a smart, casual uniform makes it easier for customers to locate them if needed. This suggests that the staff at The Kings Arms are attentive and ready to assist customers whenever necessary. 4. Lovely food: Customers mentioned that the food at The Kings Arms was lovely. This implies that the pub offers delicious and satisfying dishes, adding to the overall positive dining experience for customers. 5. Super cute pub atmosphere: The pub was described as having a super cute atmosphere, which includes an open fire. This highlights the cozy and inviting ambiance of The Kings Arms, making it an appealing place for customers to visit. 6. Wide choice of snacks: Customers appreciated the variety of snacks available at The Kings Arms. This suggests that the pub offers a diverse menu, catering to different tastes and preferences of customers. 7. Hidden outside space: The pub has a hidden outside area at the back, providing additional space for customers to enjoy. This adds to the overall experience, especially for those who prefer to dine or relax outside.

Weaknesses: 1. Inadequate toilet facilities: One customer mentioned that the toilets at The Kings Arms lacked paper hand towels or a hand dryer. Additionally, there was no toilet roll holder, and the taps were difficult to use. This suggests that the pub needs to improve its restroom facilities to ensure customer convenience and comfort. 2. Lack of privacy in the outside area: The outside area of The Kings Arms is reportedly overlooked by flats, and customers mentioned that higher hedges are needed to enhance privacy. This indicates that the pub should consider implementing measures, such as taller hedges or privacy screens, to create a more secluded and enjoyable outdoor space for customers. 3. Negative experience with accommodation: One customer had a negative experience with the accommodation at The Kings Arms. They arrived late to find the doors locked and had difficulties with the room, including cold temperatures, dampness, and non-functioning bathroom lights. This indicates that the pub needs to address any issues with its accommodation, ensuring that it meets customer expectations in terms of cleanliness, comfort, and functionality.

To conclude, The Kings Arms has several strengths, including polite and friendly service, a good balance of timing between courses, a smart and casual uniform for staff, lovely food, a cute pub atmosphere, a wide choice of snacks, and a hidden outside space. However, there are also weaknesses that need to be addressed, such as inadequate toilet facilities, lack of privacy in the outside area, and negative experiences with accommodation. By addressing these weaknesses, The Kings Arms can further enhance the overall customer experience and maintain a positive reputation.

Best TL Reviews

We went here for Sunday lunch and it was lovely, Will our server was polite, warm and friendly, but not overly invasive as in some establishments can be.

He never stopped bless him, I would have him on my payroll in a heartbeat.

The food was lovely, and the service good.

You had sufficient time between courses, but didn't wait too long either, a good balance considering they were fully booked and very busy.

I like the fact that the staff have a smart, casual uniform as you can locate them if needed

All the staff here are polite, warm and friendly, but Will stood out for us because of his attention to detail, and warm friendly demeanor, and his work ethics.

Well done The Kings Head we shall be back, and also recommend you to all

Tina & Andrew Mcgeachy

Super cute pub really friendly and had an open fire which I love. Also had lots of choices of snacks. Mind your head if your tall though you may need to duck

Traditional pub. Nice pint too.

Love the new owners love how relaxed I now feel in there which I didn't before and OMG you have to try the food it's out of this world good home made food at honest prices too what more could you want eh ????

Nice and friendly, loads of outside hidden at the back space. Also has separate individual overnight stay cabins. Sky sports, pool table and serves food, not tried yet.

On the downside, toilets needs paper hand towels or drier, single hand towel not good. No holder for toilet roll and not the best on taps very difficult one sunk to use, got soaked.

Outside area overlooked by the flats, could do with higher hedges for privacy.

Great petanque pistes, lovely food and friendly owners ????

Brilliant atmosphere, great service and very friendly pub ????

As I can't give 'Zero's Stars, I have to reluctantly give 1.

Do NOT under ANY circumstances think about staying here!!! Arrived at 9.05pm all the doors were locked and the landlady was about to go to bed!!! Let us in, eventually, informed us we could have the 'Double' instead of the 'Twin' as advertised as there were no 'Homeless' people staying there that night. She said put the heater on when you get in as it will 'take the edge off the cold in there's. Outside in total darkness, got to the room, it was Cold, Damp and the Smell told you it was too. The light in the bathroom didn't work either... an absolute disgraceful place.

We picked up our bags, turned round and walked out, got in the car and drove off into the night to find a proper place to stay. Taking the 'Hit' on the fact we'd paid for the dump.