The Lime Kiln

+44 1691 590616

Porth-y-waen, Oswestry SY10 8LX United Kingdom of Great Britain and Northern Ireland

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Quick Facts About The Lime Kiln

The Lime Kiln Place has received a variety of comments from customers, highlighting both strengths and weaknesses. By analyzing these comments, we can identify the overall strengths and weaknesses of the establishment.

One of the main strengths of The Lime Kiln Place, as stated by multiple reviewers, is the friendliness of the staff. Customers have consistently mentioned that the staff is friendly, helpful, and attentive. This is a major advantage for the establishment, as good customer service can greatly enhance the overall dining experience. Moreover, the staff's ability to accommodate customers and make them feel welcomed contributes to a positive atmosphere and encourages repeat visits.

Another strength of The Lime Kiln Place is the quality of its food. Reviewers have praised the Sunday lunch, mentioning the excellent pork crackling and the sticky toffee pudding. The size and taste of the mixed grill were also greatly appreciated by a customer, who even mentioned having a doggy bag due to the generous portion size. Additionally, the menu has been described as good and offers a variety of options, including vegetarian, vegan, and gluten-free dishes. This diversity in menu choices ensures that customers with different dietary requirements can find something suitable for their needs.

The ambiance of the establishment also received positive feedback from customers, particularly in regards to the garden area. Despite being located close to a road, the garden is described as green and quiet. This offers a peaceful and relaxing dining experience, which is well received by patrons who appreciate a calm environment.

On the other hand, The Lime Kiln Place does have some weaknesses that have been brought up by customers. One significant issue mentioned is the slow service. Although the staff were praised for their friendliness, there were complaints about the time it took to receive food. One reviewer stated that the service needs time to improve in order for the establishment to reach its full potential. The wait time of one and a half hours for a main course is excessive and could lead to frustration and dissatisfaction among customers.

In addition, there were a few specific incidents that negatively impacted the experience of some customers. One reviewer mentioned encountering an individual spreading anti-vaxxer views towards the staff. While this is not directly the fault of the establishment, it does show that disruptive behavior from other customers can affect the overall atmosphere of the place.

Furthermore, there were complaints about the quality of the main courses. One customer described the steak as being overcooked and full of fat, while another mentioned that the mushrooms served were not fresh and should have been discarded prior to cooking. These instances reflect poorly on the kitchen's attention to detail and quality control.

Hygiene was also mentioned as an issue by a dissatisfied customer. They commented on the filthy toilets, which suggests a lack of cleanliness and proper maintenance. In order to maintain a positive reputation, establishments must prioritize cleanliness and provide well-maintained facilities.

In conclusion, The Lime Kiln Place has several strengths, including friendly staff, excellent food, and a peaceful garden. These attributes contribute to a positive experience for customers. However, there are also weaknesses that need to be addressed, such as slow service, incidents with disruptive customers, issues with food quality, and lack of cleanliness. By addressing these weaknesses and building on their strengths, The Lime Kiln Place has the potential to become a highly recommended and successful establishment.

Best TL Reviews

Stopped in for tea and scones... No scones but had a excellent brownie instead. Very chocolatey! Dogs allowed. We sat in the garden which was very green and quiet considering the road close by. Good menu looks good, so will be back for a meal soon. Very friendly staff.

Really enjoyed this. Popped in on a Sunday after booking 30 minutes earlier on Facebook. The Sunday lunch was excellent and the pork crackling the best I've ever had. The sticky toffee pudding was also excellent.

Shame about the anti-vaxxer spewing nonsense at the staff - please guys have your vaccines.

Horrific! Place stunk of fish, staff were miserable and slow, waited an hour and a half for main course which was inedible, rare steak ordered was cremated and full of fat, pepper sauce was tasteless and cold and the mushrooms should have been thrown away two weeks before not cooked and served! toilets were filthy, place has no atmosphere whatsoever, drinks served in small tumblers no ice no slice, no nice gin glasses? Was extremely disappointed with our visit and won't ever be returning!

Nice pub very clean, staff very friendly and helpful. Enjoyed steak & chips for a £5 food well cooked, great onion rings and Shropshire blue mushrooms will go again.

Staff were friendly and the food was excellent definitely going back again! We had a mixed grill and I couldn't believe the size of the meal loved it and ended up with a doggy bag!!

Good food, but it needs time to get the service right then it could be very good

Lovely food and very nice staff. Highly recommended

Had a nice meal here. Friendly, attentive service. Good food. Menu offered good selection of vegetarian / vegan / gluten free dishes as well as the usual meat based choices. I can recommend the Bulgarian vegetable stew and my family enjoyed the haddock and the chicken burger. Will definitely visit again if / when I am next in the area.