The New Inn

+44 1757 291138

Howden Rd, Barlby, Selby YO8 5JE United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About The New Inn

The New Inn place has several strengths based on the comments provided. One of its main strengths is its cleanliness. The pub is described as "spotlessly clean" and this is likely to be a major draw for customers, especially in light of the COVID-19 pandemic. A clean and well-maintained environment creates a comfortable and inviting atmosphere for customers.

Another strength mentioned is the warm and welcoming atmosphere of the pub. It is highlighted that the staff is friendly and hospitable, making the overall experience enjoyable. This is an important factor in attracting and retaining customers, as people are more likely to return to a place where they feel welcomed and valued.

The variety and quality of the food offered at The New Inn is also mentioned as a strength. The menu is described as extensive, offering a range of options including Chinese meals, which is unusual for a pub. The food is praised as being delicious, with generous portion sizes. Good quality food is a key factor in determining customer satisfaction and positive word-of-mouth recommendations.

Furthermore, the presence of entertainment options such as live music, sports on TV, a pool table, and a dart board are also mentioned as strengths. These amenities provide customers with additional reasons to visit the pub and spend time there. It creates a lively and enjoyable atmosphere, attracting a wider range of customers with varied interests.

In terms of weaknesses, one aspect that is mentioned is the slow service at the bar. Despite the positive comments about the staff being friendly and doing their best, there seems to be an issue with the efficiency of service during busy periods. Long queues and slow service can be frustrating for customers, and this may deter them from returning or recommending the pub to others.

Another weakness mentioned is the wait time for food. One customer mentions waiting for an hour and a half for their food, even after inquiring about the delay. Slow service in the kitchen can significantly impact the overall dining experience and customer satisfaction. Additionally, negative comments about the quality of the food in terms of it being cold and having a hard crust suggests that there may be inconsistencies in the kitchen.

Lastly, a negative experience with the woman behind the bar is mentioned. It is described that she had a bad attitude towards customers and even threw out a family who had been waiting for food. This type of behavior can greatly affect the overall perception of the pub and drive customers away.

Overall, The New Inn place has several strengths, including cleanliness, a warm and welcoming atmosphere, delicious food, entertainment options, and friendly staff. However, there are also weaknesses in terms of slow service at the bar, long wait times for food, and a negative experience with a staff member. Improving these areas could enhance the overall customer experience and increase customer satisfaction.

Best TL Reviews

Where do I begin? Firstly, an apology.. We have lived in Barlby for 3 years and had every good intention of visiting this pub, but never seemed to get around to it.. then covid lockdown arrived... Fast forward to Jan 2022..we decided to support local business as much as we can now restrictions are ending and WOW.. this place is spotless, and I mean spotlessly clean. The atmosphere is warm and welcoming, there's sport on TV, pool table and a dart board, parking at the rear and small kiddies play area. On the 29th Jan there is a Robbie Williams tribute act, so live music comes around regularly. We decided to have a meal... Oh boy what a meal, far and away the best we've tasted. The menu is extensive and not in any way expensive, they even do Chinese meals which is popular and unusual for a pub meal. Simply put, pay this establishment a visit, you won't regret it. It doesn't look much from the outside but it's gorgeous inside.

Went today after a year of living in Barlby. We booked a table for 10 for my birthday. It was a nightmare trying to get a drink, as far as I could see there was only one barmaid and one waitress when the pub was really busy. The queue for the bar was really long and went down painfully slow. I don't blame the barmaid, she was trying her best. The only saving grace was the food. It was really tasty and the portions were really generous

Perfect in everyway. Thankyou such for the best Christmas Dinner.... even the brother was impressed A**

Lovely village pub with great food and friendly atmosphere. Sports on tv and a pool table and juke box …… does it get any better

Visited the new Inn with a friend for tea on Wednesday 20th April, What can I say, friendly bar staff, good beer & excellent service, I ordered the Chicken & Leek pie which was delicious, good portion sizes, nicely presented & homecut chip pan chips which you very seldom see in pubs and restaurants these days. Was rather impressed I will definitely be back again & will recommend to other friends & family. Keep up the good work.

Family friendly public house.great food beer and hospitality.childrens play area to the rear.choices of real ale or standard beverages.service very fast and with a smile.only negative the gents could be updated.the landlord Mr Steve Dyson introduced himself to our party.hospitable gentleman who made our experience all together enjoyable.we will be returning.compliments to the staff and Mr Dyson

Great place ,great atmosphere, lovely Staff and delicious food would give more stars if I could happily would come back any day ????????

First and last time to eat there...

Waited hour and a half for food.. asked a few times ... wont be long!

Food wasnt great . Clearly see meat had been sitting as it had a hard crust on it , veg cold and so was potatoes.

Fish bites were not much better as the batter was still raw on the inside.

The young man serving was very nice shame couldnt say same for woman behind the bar .

Bad day when locals tell you previous week a family got that fed up waiting for food for his children.. woman behind the bar threw them out.. as they

went to the chip shop nearby and bought food for the children great for business

So happy my local has better service and quality food