The Rising Sun

+44 191 649 0873

Bank Top, Crawcrook, Ryton NE40 4EE United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About The Rising Sun

The Rising Sun place, based on the comments provided, has several strengths that contribute to its appeal. One of the main strengths mentioned is the quality of the food. Multiple comments praise the food as "great," "lush," and "decent," indicating that customers are satisfied with the taste and presentation of the meals. The Sunday lunch, in particular, receives positive feedback, suggesting that it is a popular option among patrons. Additionally, the value for money is highlighted, indicating that customers feel they are getting good quality food at a reasonable price.

Another strength mentioned is the warm and caring atmosphere created by the host, Robbie. This comment suggests that the host is charismatic and genuinely cares about the well-being of the patrons, which contributes to a positive dining experience. Additionally, the staff in general are described as friendly and nice, indicating that customer service is a strength of The Rising Sun place.

The recent refurbishment of the pub and restaurant is also seen as a strength, with one comment specifically mentioning that everything, including the toilets and furniture, has been updated. This indicates that the establishment takes pride in its appearance and has invested in creating a pleasant environment for customers. The clean and modern appearance of the bar is particularly highlighted, suggesting that customers appreciate the visual appeal of the place.

Live music is another strength that is mentioned in one of the comments. It is stated that there are bands playing every week, indicating that The Rising Sun place provides entertainment alongside its food and drink offerings. This adds to the overall experience and could attract customers who are specifically looking for a lively atmosphere with live music.

However, there are also several weaknesses that are worth considering. One comment mentions that the pub was often cold, which could impact the comfort of the patrons. The furniture is also described as "lived-in," suggesting that it may not be in the best condition. While there is a mention of recent refurbishment, it is unclear if these issues have been addressed.

Availability of drinks is another weakness highlighted in the comments. It is mentioned that certain drinks were often unavailable, and it seemed like the heating and range of alcohol were never on at the same time. This inconsistency in the offerings could lead to frustration and disappointment among customers, especially if they have specific preferences.

Staff turnover is mentioned as a weakness, indicating that there might be a lack of stability in the staffing. This could impact the continuity of service and customer relationships, as customers may not consistently encounter the same familiar faces when visiting The Rising Sun place.

There are also mentions of poor management and issues with food availability. One comment states that the place closes before closing time, making it difficult for customers to know if they are open or not. Another comment mentions running out of food, specifically during a Sunday roast service. These issues could create frustration and inconvenience for customers, who may expect a certain level of availability and consistency in service.

While the atmosphere is generally described as friendly and nice, one comment mentions a negative experience with staff. It is described that the wait staff were not knowledgeable about the availability of food items, resulting in delays and missing meals. The wait time for food is also highlighted, with a lengthy wait of 1 hour 20 minutes mentioned. The lack of communication and apology for the delay and missing food is seen as another negative aspect by the comment author. Such experiences can impact the overall satisfaction of customers and may discourage them from returning.

In conclusion, The Rising Sun place has several strengths that contribute to its appeal, including the quality of food, friendly staff, warm atmosphere, recent refurbishment, and live music offerings. However, there are also weaknesses that should be addressed, such as the issues with temperature, furniture condition, availability of drinks, staff turnover, management practices, and food availability. By addressing these weaknesses, The Rising Sun place can further improve its offerings and create a more consistent and enjoyable experience for its customers.

Best TL Reviews

A wonderful place to eat. Me and mum regularly go for sunday lunch and the food just gets better and better. Robbies a very genuine warm and caring host. A credit to the community!!! Well done to you all

This pub has recently been taken over and completely refurbished and I'm not talking about a cats lick, I'm talking about everything including the toilets and all the furniture. The food is great, really good value, there are bands on every week, the beer is good and the staff are really friendly

We had a Sunday Dinner today absolutely lush..faultless

Recommended

I used to live right opposite this pub and restaurant so it was certainly convenient!

However, it was often really cold in there. Furniture was quite lived-in but maybe that has improved now.

Food was always decent.

Drinks were often unavailable. It seemed like the heating and range of alcohol was never on at the same time.

Staff friendly but high turnover.

Not much atmosphere but there are other places close by, perhaps taking more business.

Lovely dinner very friendly people. Will be going again.

Not well managed. Closes before closing time so you never know if they're open, and another day we came for Sunday roast around 2pm and they'd ran out of food.

I was the dj at the fun day garden party, food is good, nice staff & customers

The appearance of the bar was very nice but staff were not. It took 4 times to order food as waitress did not know meals were out of stock. While waiting for the missing meals to be sorted the remainder obviously Sat on gantry as the blue steak could have chocked a donkey. At no point were we told of the wait for food. This would have prevented the anticipation of when food would eventually turn up (1 hour 20mins) not an apology for the delay or missing food. Won't be going again