Redz

+44 7761 036411

Unit 10c, The Galleries Shopping Centre, Washington NE38 7SA United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Redz

Redz place has many strengths that customers have highlighted in their comments. One of the main strengths is their excellent table service and quick delivery of food. Multiple comments mention that their food was received almost immediately after ordering and that the staff was friendly and helpful. This shows that Redz place values their customers and strives to provide a high level of service.

Another strength mentioned by customers is the presentation of the food. One comment specifically mentions that the presentation was second to none. This indicates that Redz place takes pride in how their dishes are presented, which can enhance the dining experience for customers. Additionally, the portions are described as big and the fish is said to be top quality and fresh.

Many customers also express their satisfaction with the food itself. Comments such as "delicious" and "good quality food" indicate that Redz place is successful in delivering tasty dishes. This can be a major strength for a restaurant, as the quality of the food is often a primary factor in determining whether customers will return.

The positive comments also highlight the friendliness of the staff and the great service provided. This is another important strength for Redz place, as friendly and attentive staff can greatly enhance the overall dining experience. Customers appreciate feeling welcomed and valued, and staff who are polite and helpful contribute to this positive atmosphere.

One comment specifically mentions that Redz place is the best fish and chips place in Washington. This is a significant strength, as it suggests that Redz place has a reputation for serving high-quality fish. Being recognized as the best in a specific area can attract more customers and create a loyal customer base.

However, there are also some weaknesses that have been mentioned in the comments. One customer states that Redz place does not listen to their order, mentioning specifically that they asked for batter but did not receive it. This shows a lack of attention to detail and can be frustrating for customers who expect their orders to be accurately fulfilled.

Another weakness that is highlighted in a comment is the experience with a rude and arrogant waitress. This indicates that there may be some issues with the customer service at Redz place. Rude or arrogant staff can greatly diminish the dining experience and discourage customers from returning. It is important for Redz place to address this issue and ensure that their staff maintains a respectful and friendly attitude towards customers.

Additionally, one comment mentions that the manager claimed they do not microwave anything, contradicting the customer's observation that their food had clearly been microwaved. This raises concerns about honesty and transparency in the restaurant's practices. Customers expect their food to be prepared fresh and any indication of reheating can be seen as a negative aspect.

In conclusion, Redz place has several strengths, including fast and friendly table service, excellent food presentation, delicious food, and a friendly staff. These strengths contribute to a positive dining experience and attract customers. However, there are also weaknesses, such as inaccuracies in order fulfillment, rude staff, and potential dishonesty in food preparation practices. Addressing these weaknesses will be crucial for Redz place to maintain customer satisfaction and loyalty.

Best TL Reviews

Will not fault the 5 star service here, we received our food almost immediately after ordering it and the presentation was second to none. The chips were perfect and they got all our orders spot on, the table service made everything so much easier. As soon as my 9 year old saw how quickly they brought out the food and how good it looked he demanded I gave them a 5 star review.

Food good but they just don't listen to what you are ordering. Sit inside , ask for batter, guarantee you won't get it.

Delicious.

1st time we've been. Delicious big portions. Staff were very friendly. Will definitely be back.

Excellent service with a smile. Ordered fish and chips and they were there in minutes. Red hot and really nice. First visit. We will be here again. Thank you.

Dreadful experience from start to finish, rude and arragant waitress.

Manager said they don't micawave anything even though my food had clearly been in the mic to remelt my cheese. Waste of money definitely won't be going back

Great place to dine service is great staff are friendly

Staff are sure busy but polite, had a little bit of a wait but it was lunch hour when I ordered. Good quality food, very enjoyable

top quality fresh fish most definitely the best in Washington ????????