Hero image

Whittington Arms

+44 1639 282250
Park St, Tonna, Neath SA11 3JF United Kingdom of Great Britain and Northern Ireland
Open Today: 02:00 AM - 11:00 PM

Quick Facts About Whittington Arms

Whittington Arms has received mostly positive feedback from customers, indicating several strengths of the place. The first strength highlighted is the friendly and welcoming atmosphere. Customers mentioned that they felt immediately welcome due to the friendly greeting and service provided. This is an important strength as it contributes to a positive overall dining experience for customers.
The cleanliness and tidiness of the establishment is another strength that was mentioned. Customers commented on the clean appearance of the pub, which is likely to create a pleasant environment for dining. This is particularly important as cleanliness is often associated with quality and professionalism in the food service industry.
The speed and efficiency of service received positive feedback as well. Customers mentioned that their orders were taken quickly and drinks were served promptly. This efficient service contributes to customer satisfaction, as it minimizes waiting times and ensures a smooth dining experience.
The quality and taste of the food were highly praised by customers. Many complimented the deliciousness of the meals and mentioned that they received generous portions. This indicates that the Whittington Arms delivers high-quality food that satisfies customers' taste buds. Additionally, customers felt that the prices offered were fair for the quality of the food, indicating good value for money.
Interactions with the staff were mentioned as positive experiences. Customers praised the friendliness and helpfulness of the bar staff, who went the extra mile by providing complimentary onion rings, chips, and shots to the customers. This demonstrates good customer service and a willingness to exceed customer expectations.
The presence of additional services and features, such as the opportunity to purchase an album and the availability of taxi information, were also highlighted. These added extras can enhance the overall customer experience and provide convenience and entertainment.
There were some areas mentioned as weaknesses or areas for improvement. One comment mentioned that the service needs improvement, although it is not clear in what specific aspect the service fell short. Another comment mentioned a delay in serving chips with the main meal, causing some dissatisfaction as the steak went cold. These issues suggest that inconsistencies and timing can be areas for improvement in terms of service.
One negative comment specifically mentioned the poor quality of the steak, describing it as "disgusting" and "tougher than a tow rope." This feedback highlights that there may be inconsistencies in the quality of certain dishes, such as the steak. Ensuring consistency in food quality is crucial for customer satisfaction.
In summary, the Whittington Arms has several strengths, including friendly and welcoming service, cleanliness, efficient service, high-quality and delicious food, and positive interactions with staff. The presence of additional services and features also adds to the overall customer experience. However, there were some areas for improvement mentioned, such as service consistency and quality control for certain dishes. Addressing these areas can further enhance the strengths and reputation of Whittington Arms.


Best TL Reviews

Wir waren zum Sunday Lunch dort. Die Begrüßung und die Bedienung waren sehr freundlich. Wir fühlten uns sofort willkommen. Es sieht alles sehr sauber und ordentlich aus. Die Bestellung wurde schnell aufgenommen, die Getränke kamen auch schnell. Die Auswahl zum Sunday Lunch war gut. Das Essen war sehr lecker und viel. Die Preise sind sehr fair, für die gebotene Qualität eigentlich zu niedrig.
The food was awesome. We met a really nice guy, who talked about dry stone walling and the shortest flight in history. He's a regular, and a genuinely nice bloke.
The bar staff were very friendly and gave our group of 16 some extra free onion rings and chips. They gave the stag in our group a free shot. The barman invented a new drink for him that he names a "monsters eye", this was not exactly delicious, but, the stag appreciated the effort.
There's an amazing opportunity at the bar. You can buy Peter Jones (not from dragons den) album. You'll also find a handy business card for the local Eagles taxi company which we used to get to the Crown and Sceptre down the road.
Gorgeous food, fresh ice cold Bierra Moretti on tap so refreshing! Lovely pub with loads of parking and indoor and outdoor space.
Wow wht a beautiful pub...lovely staff..very good service unfortunately my friend and I only popped in for a drink...so we didn't have food hence why I av only give 4 *..but the food we seen look very nice..and I will return to try..????..Nice beer garden and the toilets were very clean.
Food lovely, service needs improvement but definitely worth a visit
Amazing food that you can rely on, 3rd time now and gorgeous and quick, staff lovely and friendly, excellent parking area, highly recommended
Under new owners again, food quality is good, prices reasonable for the quality. The service is OK, but the one thing wrong is separate bowls of chips to the main plate. We were a large party the first plates served had the chips to go with it last, a difference of about 5+ minutes, that 5+ minutes for a rare steak to go cold. Vinegar pot was a bit strange too. The room is much lighter than it was before, and tables better laid out. I'd probably go back again.
Chips are lovely, pepper corn sauce lovely, steak absolutely disgusting tougher than a tow rope so make sure you take a rip saw or a chain saw and some pain killers for your jaw after chewing ????????

Place Pictures

Resim
Küçük Resim 1 Küçük Resim 1 Küçük Resim 1 Küçük Resim 1 Küçük Resim 1 Küçük Resim 1 Küçük Resim 1 Küçük Resim 1

Whittington Arms Info

Amenities

Service options
  • Outdoor seating
  • Takeaway
  • Dine-in
Health and safety
  • Staff required to disinfect surfaces between visits
Highlights
  • Live music
Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
Offerings
  • Alcohol
  • Beer
  • Wine
Amenities
  • Toilets
Atmosphere
  • Casual
  • Cosy
Crowd
  • Groups
Payments
  • NFC mobile payments

Today

Opening Hours

Monday Closed
Tuesday 02:00 AM - 11:00 PM
Wednesday 02:00 AM - 11:00 PM
Thursday 02:00 AM - 11:00 PM
Friday 12:00 PM - 12:00 AM
Saturday 12:00 PM - 12:00 AM
Sunday 02:00 AM - 11:00 PM

How to go there

Location