Quick Facts About The Silver Spoon Diner
The Silver Spoon Diner seems to have a number of strengths based on the comments provided. One of the strengths is the variety of food options available. Customers mention that there are excellent breakfast options and that the food is delicious. This suggests that the diner offers a wide range of menu choices to cater to different tastes and preferences.
Another strength is the comfy and speedy service provided by the friendly staff. Customers comment on the efficient service and the helpfulness of the staff. This demonstrates that the staff are attentive to customers' needs and provide a pleasant dining experience. Additionally, it is mentioned that there are plenty of friendly staff available, indicating that the diner is adequately staffed to handle customer needs.
The cleanliness of the diner is also mentioned as a strength. Customers comment on the spotlessly clean environment, which speaks to the diner's commitment to maintaining high standards of hygiene and cleanliness. This is likely to be an appealing factor for customers who prioritize cleanliness when choosing a place to eat.
The portion sizes are another strength highlighted by customers. It is mentioned that the portions are generous, indicating that customers receive value for their money. Additionally, customers mention that the food tastes great, suggesting that the quality of the food is not compromised by the larger portion sizes.
A minimum card payment of £5 is mentioned, which can be seen as both a strength and a weakness. On one hand, it provides convenience for customers who prefer to pay with a card and may not always carry cash. On the other hand, it may inconvenience customers who only want to make a small purchase and do not meet the minimum card payment requirement.
Now, turning to the weaknesses mentioned in the comments, there are a few concerns that stand out. One complaint is regarding a bacon sandwich that had very little bacon and tasted like bread soaked in grease. This suggests that there may be inconsistencies in the quality and preparation of certain menu items. Additionally, another customer mentions that a requested item had run out, indicating potential issues with stock management.
There is also a negative comment about a billing issue, where the customer was still charged despite the complaint being addressed. This suggests a potential weakness in the diner's customer service and billing practices. This negative experience could lead to a loss of customer trust and satisfaction.
Another comment mentions that the place has gone downhill and that the customer used to love it there. This suggests a decline in the overall quality or experience at the diner. The specific reasons for this decline are not mentioned, so it is difficult to determine the exact weaknesses that contribute to this negative perception.
In conclusion, The Silver Spoon Diner has several strengths such as a variety of food options, comfy and speedy service, friendly staff, and cleanliness. The portion sizes are praised, and the prices are considered reasonable. However, there are concerns regarding the inconsistency of food quality, potential stock management issues, customer service and billing practices, and a decline in the overall experience. These weaknesses should be addressed in order to maintain and improve customer satisfaction.
Best TL Reviews
Great varieties. Comfy and speedy service. Friendly staff. Portion good and great taste. Minimum card payment £5.
Spotlessly clean. Plenty of friendly staff. Excellent food. Thoroughly recommend. It was a recommendation that led us here.
This place is a gem of a find, went for a walk with a friend who had a dog on Epsom downs. The staff were so friendly, opened up a separate area at the back for us, gave the dog water and put heating on. We only had 2 coffees, what a lovely place, highly recommend
Excellent breakfast at excellent prices.
The portions are generous, the food is delicious and the staff are friendly and helpful. One of the items my wife wanted had run out, but the staff were quick to let us know and offer a replacement.
Everything on my plate was freshly cooked and tasted great! My only fault is that the brown sauce isn't HP... but this is just a matter of preference I suppose...
There really is no other café nearby which comes close! I highly recommend this place!
Ordered a bacon sandwich, very little bacon.
Tasted like I was just eating bread soaked in grease.
Complained, they said they were sorry, take it off the bill but still charged me.
Not going back, place has gone downhill. Used to love it there.
Since moving to the area 5 years ago I’ve not found a better breakfast cafe than the Silver Spoon. Food is excellent, staff are wonderful and the service is REALLY efficient.
Best cafe for a fry up in the area & very reasonably priced. Really friendly staff!
Brilliant cafe, Food really good and reasonably priced - Value for the money.
Place Pictures
The Silver Spoon Diner Info
Amenities
Service options
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Takeaway
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Dine-in
Highlights
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Great tea selection
Accessibility
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Wheelchair-accessible entrance
Offerings
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Coffee
Dining options
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Dessert
Amenities
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Good for kids
Atmosphere
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Casual
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Cosy
Crowd
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Groups
Payments
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NFC mobile payments
Today
Opening Hours
| Monday | 08:00 AM - 05:00 PM |
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| Tuesday | 08:00 AM - 05:00 PM |
| Wednesday | 08:00 AM - 05:00 PM |
| Thursday | 08:00 AM - 05:00 PM |
| Friday | 08:00 AM - 05:00 PM |
| Saturday | 08:00 AM - 05:00 PM |
| Sunday | 09:00 AM - 04:00 PM |
How to go there
Location
Places