The Smithfield Arms

+44 28 2564 1749

21-23 Galgorm Rd, Ballymena BT43 5EY United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About The Smithfield Arms

The Smithfield Arms has received mostly positive comments from its customers. These comments highlight strengths such as the helpful and friendly bar staff, the welcoming atmosphere, and the convenience of its location near the train station. However, there are also a few weaknesses that are worth considering, such as limited ale choices and its strong association with being a football pub.

Starting with the strengths, multiple customers have praised the bar staff for being very nice and helpful. This highlights good customer service and creates a positive experience for patrons. The friendly atmosphere is also mentioned, suggesting that the pub has a warm and inviting ambiance that makes customers feel comfortable and welcomed.

Another strength that stands out is the bar's community feel. It is described as a great community bar, and the staff and licensees are said to be supportive and welcoming to all customers, both old and new. This creates a sense of belonging and fosters a loyal customer base where people feel connected to the pub.

The convenience of the location is also a strength, as it is mentioned that the pub is only five minutes away from the train station. This makes it an ideal stop-off point for those looking to have a drink before or after a train journey. This can attract both locals and visitors passing through the town, as it provides a convenient option for a quick stop.

Moving on to the weaknesses, one comment mentions that there are no real ale choices apart from Guinness. This suggests that the pub may not cater to a wide range of beer preferences, which could be a downside for customers who enjoy more variety in their drink options. However, it is worth noting that the comment still acknowledges Guinness as a fine choice, implying that the quality of the available drinks is not an issue.

Another weakness mentioned is that the pub is described as a football pub. While this may not necessarily be a problem for those who enjoy watching sports, it could potentially deter customers who are not interested in football or are looking for a different atmosphere. Being labeled as a football pub may limit The Smithfield Arms' appeal to a specific audience and could exclude potential patrons who do not share the same interest.

In summary, The Smithfield Arms has several strengths that contribute to its positive reputation among its customers. These include the helpful and friendly bar staff, the welcoming atmosphere, the community feel, and the convenience of its location near the train station. However, there are also a few weaknesses to consider, such as the limited ale choices and the strong association with being a football pub. Overall, the pub seems to have a good foundation with its customer service and community focus, but there could be room for improvement in terms of drink options and diversifying its target demographic beyond football enthusiasts.

Best TL Reviews

The Bar staff were very nice and helpful and there was a friendly atmosphere as well

Tuesday evening about 8 pm. One other person in watching the football. Pleasant bar lady but not particularly friendly. No real ale choices - Guinness fine but still Guinness. Clean and warm

Best pub in the town ???? ???? ????

Great community bar. Great staff supported by great licensees. A warm welcome given to all, old and new customers. Great little stop off before or after a train journey as only five minutes from the station. Highly recommend.

Lovely pub with great staff x

It's a football pub but the people were really friendly.

Great for a few drinks with friends. Small but comfortable setting. Very good for a meeting pint before catching train or/and another on way home ????

Great bar to watch sport. Locals are welcoming.