Quick Facts About The Swan
The Swan Place, under new ownership, seems to have made a positive impression on its customers based on the comments provided. It is described as having great food, a welcoming atmosphere, and friendly staff. The strengths and weaknesses of The Swan Place can be analyzed in more detail below.
One of the main strengths of The Swan Place appears to be its food. Multiple customers commented on the great quality of the food, with specific mentions of the carvery, pub grub, lasagna, and chips. The positive feedback suggests that the food is tasty, well-prepared, and meets customers' expectations. This is a significant strength for the establishment as good food can attract customers and encourage them to return.
Another strength of The Swan Place is its welcoming and friendly staff. Customers have consistently mentioned the staff's warm attitude, which made them feel right at home. Friendly staff can enhance the overall customer experience, creating a positive atmosphere and encouraging repeat visits. The staff's willingness to accommodate special requests, as seen in the comments about the surprise birthday party and the manager arranging a send-off, reflects good customer service.
The atmosphere of The Swan Place is also praised by customers. Comments highlight the good vibes, comfortable surroundings, and the presence of events such as music, karaoke, and a DJ. This indicates that The Swan Place offers a lively and entertaining atmosphere for patrons. The variety of events and entertainment options can attract a diverse range of customers, ensuring there is always something interesting happening.
Reasonably priced drinks and good value for money are mentioned as positives by customers. This indicates that The Swan Place offers affordability and competitive pricing. This can be an advantage over other establishments, especially in an area where there is strong competition. Customers appreciate good value for money, making it more likely for them to return and recommend the place to others.
While The Swan Place has received mostly positive feedback, there are a few potential weaknesses that can be identified from the comments. Firstly, one comment refers to the food as "not fine dining." This suggests that The Swan Place is more of a casual dining establishment rather than a venue for upscale or gourmet experiences. This may limit its appeal to certain customers who prefer more luxurious dining options.
Additionally, while the comments generally highlight the friendly staff, there are no specific mentions of exceptional customer service or staff going above and beyond. This suggests that the staff's performance may be satisfactory but does not stand out as exceptional. Exceptional customer service can create a memorable experience and encourage customers to become loyal patrons.
In conclusion, The Swan Place seems to have several strengths that contribute to its positive reputation. The praise for its great food, welcoming staff, good atmosphere, and affordability indicates that it is a popular establishment among its customers. However, it is important to address potential weaknesses, such as the lack of fine dining options and the need for exceptional customer service, to continue attracting and satisfying customers.
Best TL Reviews
Just been to the carvery for the first time since the new owners took over and it was absolutely spot on! Great food - great vibes. Will definitely return x
Great food, very welcoming staff, felt right at home
Nice to see the pub back open good music and karaoke on a Saturday reasonably priced drinks and good dj/bar staff
Good basic pub grub at good price. Not fine dining but did the job. Good value and. fantastic chips. Nice staff and catch up with family.
Friendly staff and good atmosphere, always some event going on here so worth a visit
Thank you to manager Liam for arranging a very special 'send off' for my daughter and her friend before their journey home to Australia. A good night had by all in very comfortable surroundings.
I really enjoyed the lasagne and the chips were crunchy on the outside and fluffy inside, would definitely recommend it. Staff nice and friendly too.
Lovely venue for a surprise birthday party, friendly staff. Everyone really had a great time, especially the birthday girl.
Place Pictures
The Swan Info
Amenities
Service options
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Outdoor seating
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Dine-in
Health and safety
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Staff required to disinfect surfaces between visits
Highlights
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Live music
Accessibility
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Wheelchair-accessible car park
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Wheelchair-accessible entrance
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Wheelchair-accessible toilet
Offerings
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Alcohol
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Beer
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Wine
Amenities
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Toilets
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Wi-Fi
Atmosphere
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Casual
Crowd
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Groups
Today
Opening Hours
| Monday | 02:00 AM - 10:00 PM |
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| Tuesday | 02:00 AM - 10:00 PM |
| Wednesday | 02:00 AM - 10:00 PM |
| Thursday | 02:00 AM - 10:00 PM |
| Friday | 02:00 AM - 11:00 PM |
| Saturday | 02:00 AM - 11:00 PM |
| Sunday | 02:00 AM - 10:00 PM |
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Location
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