Quick Facts About The Talbot Hotel
The Talbot Hotel has both strengths and weaknesses based on the comments provided by previous guests. It is important to note that these comments are subjective and based on individual experiences.
Starting with the strengths, some positive aspects of the hotel mentioned in the comments include its convenient location with easy access to other amenities such as restaurants and bars. Guests also appreciated the pub within the hotel, stating that it was well stocked with decent prices. The hotel had a nice atmosphere and preserved its historical charm, with beautiful carved wood panels, sloping oak floors, and tapestries.
On the other hand, several weaknesses were highlighted by guests. One of the main concerns raised was cleanliness. Multiple comments mentioned dirty rooms and a lack of cleanliness throughout the entire hotel. Guests stated that the hotel had not been cleaned in years and that there were issues with dirty dishes in the breakfast room. The overall impression given by these comments is that the hotel is run down and in need of proper cleaning and maintenance.
Another weakness highlighted was the quality of the breakfast. It was described as a catastrophe and not up to guest expectations. This is an important aspect for many travelers, and the negative comments about breakfast could deter potential guests.
There were also comments regarding issues with hot water. Some guests reported that there was no hot water during their stay, which is a significant inconvenience. However, it was mentioned that the manager addressed this issue by providing a discount. This shows a positive aspect of the hotel, as the management was willing to compensate for the inconvenience.
Another concerning comment was regarding safety. A guest expressed concerns about the key situation, mentioning that all keys had been stolen and only the receptionist had access. This raised concerns about safety and security for guests, and the comment advised potential guests to worry about their safety rather than the supposed ghosts of the hotel.
There were also complaints about the level of service and professionalism of the staff. Multiple comments mentioned confusion and lack of communication from the reception, with delays in checking in and no staff available for check-out in the morning. In one comment, the guest mentioned having to leave a note and keys behind due to the unavailability of staff.
Additionally, there were reports of other issues such as broken or dirty facilities, including broken flushes, broken space heaters, and broken windows. Guests also reported finding screws on the bathroom floor, moldy bathrooms, and even bed bugs in the rooms. These issues greatly impacted the comfort and overall experience of the guests.
In summary, The Talbot Hotel has strengths such as its convenient location, historical charm, and a pub with decent prices. However, it also has significant weaknesses including cleanliness issues, a poorly rated breakfast, concerns about safety, and complaints about the level of service and maintenance. Based on the comments provided, it is evident that the hotel needs improvements in various areas to enhance the overall guest experience.
Best TL Reviews
Niemals wieder dieses Hotel. Schmutzig und dunkles Zimmer. Das ganze Hotel wurde wohl seit Jahren nicht gereinigt. Das Geschirr im Frühstücksraum wird auch nicht gut gespült. Das Frühstück war eine Katastrophe. Hatten 2 Nächte gebucht aber sind schon nach der ersten Übernachtung und Frühstück ausgecheckt.
Frühstück ist gut der Rest des Hotels erinnert an ein "Harry Potter - Haus"....
It was a nice place to put our heads down for the night, I think the new owner could bring this great building back up to scratch again, easy to get to and alot of places to eat and drink around it. Tidy enough rooms, only gripe was no hot water but it was getting fixed and the manager knocked some money off for the inconvenience. The pub was cost and was well stocked with decent prices
Did not stay here went for a drink to this iconic place . It was on a valentines night. There was some effort of plastic flowers. They had no wine, gin was served instead out of an odd bottle. My friend had lemonade served from a pop bottle. The bar guy was clothed in dirty t-shirt and had dirty hands. The place was filthy and run down. It was so sad to see how these owners were letting this place go to wrack and ruin. Now heard the place had fire safety issues not surprised. Hope some decent people take it over and bring it back too the gorgeous place it was.
Don’t worry about the supposed ghosts, worry about your safety.
Booked a stay there last Saturday and arrived two hours after check in to be told by a confused looking guy that the room wasn’t ready as they were behind with cleaning.
He also told us that they had system issues so could only take cash. (They have since taken the fee so we would have basically paid double)
Most disturbingly, he said that all the keys had been stolen and he had the only key so we would have to inform him of our comings and goings. As I was there for drinks with family, I didn’t have faith that anyone would be about to let us back in to both the hotel, let alone the room.
We decided not to stay as it didn’t feel right or safe.
Not welcoming, shabby and with a weird vibe to the whole place.
We didn’t see the room and I don’t think the other people who tried to book in did either.
It’s a shame but we definitely made the right call in not staying.
I hope it gets bette but for now, I would give it a miss and go elsewhere.
I love the Talbot, it is pricey, but it is worth it as a special treat just for the atmosphere. It has not been ruined by modernisation, the eating areas encompass the traditional with a modern day slant. If you ever get the opportunity to go upstairs, it is fascinating. The history has been preserved so well, centuries old beautiful carved wood panels, sloping oak floors, tapestries. Make a promise to yourself to visit for a Christmas drink, it is charming.
Honestly the worst hotel stay I've ever had.
Booked in advance on Booking.com with check in between 10pm and 11pm.
Arrived at 10:40 and there was no-one at the reception, rang the bell and called the phone with no answer until someone appeared 20 minutes later looking incredibly confused, who told us that they had no rooms available and that they had been having "internet issues" recently and bookings weren't going through, showed confirmation email and they didn't seem fussed at all. He then told us that they close at 8pm, even though we were able to book late check in and their online information states they are open to 11.
We then had to wait for him to get the night manager (who no-one seemed to know existed in the morning) who ensured us that we would stay there that night.
We didn't get into a room until after midnight as they were moving furniture, vacuuming and bringing up a space heater into what must have been a store room with a bed in it. We were then assured by the night manager that we would sort a discount in the morning as he looked us up in the system and found our booking straight away, even after being told it hadn't come through.
When we were actually in the room, there were:
- Screws all over the bathroom floor
- No hot water in the bath/shower
- Broken, mouldy bath/shower
- Broken flush on the toilet
- No actual lock on the door, only a chain on the inside
- A broken space heater on full blast leant against a wooden cupboard (with the window to the high street left wide open)
After actually managing to get some sleep, there was somehow an odd stain on my clothes that had been left in the room.
We went downstairs at 10am and couldn't find anyone, and had to wait for over an hour to have an actual room made up by housekeeping, which was only slightly better, with a broken window pane with paper taped over it, a mouldy bath and almost no toilet paper (I've now seen a review about bed bugs in the same room).
Upon trying to check out at 9:30am we again found no-one available anywhere, and after calling and ringing the bell multiple times and searching for staff we eventually had to leave a note and our keys behind explaining what had happened (on the back of a food hygiene level 3 article that had been printed out and placed everywhere).
After all of these all we received was a discount on one night and a free cup of coffee while we waited for them to make an actual room.
Do not stay here if you can avoid it, you'll just leave more stressed than when you went in.
Stopped here on the 4th September as a wedding guest.
Room was disgusting :
- bed bugs
-noisy rooms
-said breakfast was included, went down in morning and was told there was no staff
-no toilet roll
-bedding from previous people was threw on floor outside room
-bathroom looked as if it had never been cleaned
-and to top it off was sent a parking ticket ( after being told if we put our reg in machine you would not get one) a family member had got in touch with the hotel direct and was assured it would be sorted. Still now to this day it has not been sorted, and we are now receiving letters from debt management companies saying they are taking it further. Can’t get in contact with hotel after calling and emailing numerous times.
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