Heng Ju

+44 1706 225270

47 Burnley Rd, Rossendale BB4 8EW United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Heng Ju

Heng Ju place has several strengths that make it a popular option for Chinese food in Rawtenstall. Firstly, many customers love the food from here, stating that it is the best tasting Chinese in the area. The portions are also said to be reasonably priced for their size, making it good value for money. The friendly service is another strength, with customers mentioning that they have been going to Heng Ju place for years and won't go anywhere else.

Additionally, customers appreciate the fact that all the food is freshly prepared, which sets it apart from other Chinese takeaways in the local area that they find to be bland. The menu choices are also described as solid, indicating that there is a good variety of options to choose from.

However, there are a few weaknesses that should be considered. One of the most significant is the lack of delivery service. Several customers have mentioned that they would like the option to have their food delivered, which is a downside for those who prefer to eat at home or cannot physically go to the restaurant. This is seen as a missed opportunity for the business, as offering delivery could potentially lead to increased sales and customer satisfaction.

Another weakness mentioned is the fact that Heng Ju place only accepts cash payments. In a time where most places accept card payments, this could be inconvenient for customers who do not typically carry cash or prefer to pay with a card for security reasons. A suggestion would be for the restaurant to consider implementing card payment options to cater to a wider range of customers.

Some customers have also mentioned specific issues with the food. One person mentioned that the chow mein noodles were not crispy, which could be seen as a weakness for those who prefer crispy noodles. Another customer mentioned that they had a negative experience with the prawns, which they described as tasting fishy and old. While this could be a one-off occurrence, it is still a concern as it may impact the overall quality and consistency of the food.

Lastly, it is worth noting that there are no NHS or Bluelight discounts available at Heng Ju place. This may be a disappointment for customers who are eligible for these discounts and may lead them to consider other options that offer these benefits.

In conclusion, Heng Ju place has several strengths such as great tasting food, friendly service, and solid menu choices. However, there are some weaknesses such as the lack of delivery service, cash-only payments, and occasional issues with the food quality. Addressing these weaknesses could enhance the overall customer experience and potentially attract even more customers to Heng Ju place.

Best TL Reviews

Love the food from here. Downside, they don't deliver.

All good. Cash only though. No NHS or Bluelight discount.

Came across this little gem a couple of years ago by accident after my regular place was closed......now I won't go anywhere else. Friendly service and great food

Not had a bad meal from here yet. Reasonably priced for the size of the portions and best tasting Chinese in the area. Such a shame they don't do delivery - anyone offering Chinese food delivered in Rawtenstall is set to make some serious money! Service is great too :) Recommend the gravy, the wings, crispy shredded chicken or beef, and Singapore noodles. ????

Nice food. Gets so busy though so wait ages for collection. Not the best chow mein as noodles crispy.

Bought a special chow mein and other items tonight. Not so sure what was special about the chow mein though! Very small portion of meat and noodles and no prawns to speak of?! Chips were tasty but almost £10 for what we got was very overpriced and we won't be going back.

Easily the best Chinese takeaway in Rawtenstall, if not Rossendale. All freshly prepared and tastes great. Some of the other Chinese takeaways I've tried in the local area just taste bland. Solid menu choices.

This is my favourite Chinese and we have been going here since we were kids. Unfortunately today the prawns tasted very fishy like they were old. I hope this was a once off and it won't happen again.