Quick Facts About The Tasty Plaice, Newbury
The Tasty Plaice in Newbury has received a mix of positive and negative feedback. In order to assess the strengths and weaknesses of the restaurant, it is important to analyze these comments in detail.
One of the strengths mentioned by a customer is the excellent service provided by the staff. The customer mentioned that the staff member was sweet and went above and beyond to serve them, despite not receiving their desired order. Additionally, the restaurant manager also tried to resolve the issue and offered a free order for the following night. This indicates that the staff at The Tasty Plaice are attentive, friendly, and take customer satisfaction seriously.
Another strength highlighted by a customer is the taste and quality of the food. Multiple customers mentioned that the food was tasty, fresh, and hot. They particularly enjoyed the cod fish and battered sausage. This suggests that The Tasty Plaice takes pride in the quality of their ingredients and cooking methods, resulting in delicious meals.
The portion sizes were also praised by some customers. They mentioned that the portion of chips was large, even when they had only ordered a normal portion. This implies that The Tasty Plaice offers good value for money and provides generous portion sizes.
The politeness and cheerfulness of the staff were also mentioned as a positive aspect by a customer. This indicates that the staff at The Tasty Plaice create a pleasant and welcoming atmosphere for customers, enhancing their dining experience.
However, there are also a few weaknesses mentioned by customers. One customer mentioned that they received all ends of potatoes in their chips, which they found disappointing. This suggests that there may be inconsistency in the quality of the food, as some customers may receive less desirable portions.
Another weakness highlighted is the chaotic service and waiting time. One customer mentioned that they had to wait for quite a while to be served, implying that the restaurant may have issues with managing their orders and maintaining efficient service.
Furthermore, the issue with delivery drivers mixing up orders reflects a weakness in the restaurant's external operations. This may indicate a lack of communication and coordination between the restaurant and the delivery company, leading to customer dissatisfaction and inconvenience.
In conclusion, The Tasty Plaice in Newbury has several strengths, including excellent customer service, tasty and fresh food, generous portion sizes, and friendly staff. However, there are also weaknesses, such as inconsistent food quality, chaotic service, and issues with delivery orders. These weaknesses may need to be addressed in order to improve the overall dining experience for customers.
Best TL Reviews
I was so looking forward to my chips after a long day and I haven't had any for ages. Once the member of staff realised I was there he served me and was sweet, double wrapped for me as I had a walk home. Got home opened wrap and it was just all ends of potatoes, I had to hunt for the soft middle pieces. So disappointed, won't be going there again. Think they've changed hands. Felt conned, some people might like crunchy ends but I don't.
We had a delivery issue which wasn't the fault of this restaurant themselves.
The service from the restaurant was amazing and they went above and beyond to help me. The delivery company was 'okay'.
The restaurant manager did her best to try and put everything right for us and offered us another order the following night which I went and collected.
Unfortunately we did not receive the food that we ordered on the first evening
as the driver took more than one order and they mixed the orders up! I immediately called the restaurant who went above and beyond to help me. I also called the delivery company themselves who have given me a full refund... Just very very disappointed that drivers are being greedy and taking more orders than what the restaurant want them to take as their actions have caused other people to have inconveniences!!
I will continue to use The Tasty Plaice but I won't be getting it delivered, I will collect it personally myself.
Their food is tasty, fresh and hot! I will definitely be a regular customer there now!
Thank you again for all your help.
Decent chippy, not the very best and service a little chaotic. I waited quite a while, but guessing I timed it wrong.
Lots of delivery drivers seemed to be a priority and chips could have done with another few mins in the fryer.
But pretty good overall and a decent sized piece of fish large portion of chips even though I only ordered a normal portion so good value.
The Staff is really very polite and cheerful. Quality and Taste is always as expected. Cod Fish & Battered sausage are my all time favourite . Superrb place must visit once .
Pleasantly surprised! Having recently moved in town from Wash Common I wanted to give these guys a go instead of travelling to the "other" fish & chip shop. I was really surprised, the portion size was excellent, the food was cooked really well & tasted very fresh. You have just gained a new customer provided that's the experience I get every time :)
Love it when fish n chips taste fresh and the batter is still crispy, good portion sizes, friendly staff and proper curry sauce! They even threw in a battered 'pig in blanket' which was so naughty but sooo nice. Proper chippy this, will definitely go back ????
Me and my partner are on holiday and fancied a takeaway and saw the good reviews so thought would give it a go. Was planning on some chicken chunks and chips but when we walked in they had a new special on....Masala Fish, instantly changed my mind on what I wanted and thought would give it a go and oh I was not disappointed! 10 out of 10! Did not know what to expect but it was delicious. Batter was perfectly crispy and the masala perfect, not too spicy but a lot of flavour. We also ordered chicken chunks,onion rings and chips and all just as the fish was delicious. Possibly best chicken chunks I have ever tried. Staff were also very helpful and friendly, 100% recommend ????
Lovely fresh plaice and chips. :) My first time here but boy it was treat...it's great when the fish is cooked to order and the batter is so fresh! I'd like to also say thanks to to the hard working staff who were clearly very busy (with both walk in's and delivery) but had it all worked out and remained calm and friendly! A little bit of a wait but that only adds to the magic of a freshly cooked meal. Much appreciated and i'll see you again soon. :)
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The Tasty Plaice, Newbury Info
Amenities
Service options
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Takeaway
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Dine-in
Health and safety
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Mask required
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Staff required to disinfect surfaces between visits
Highlights
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Fast service
Accessibility
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Wheelchair-accessible entrance
Offerings
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Quick bite
Amenities
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Good for kids
Atmosphere
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Casual
Payments
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NFC mobile payments
Today
Opening Hours
| Monday | 11:30 AM - 02:00 AM |
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| Tuesday | 11:30 AM - 02:00 AM |
| Wednesday | 11:30 AM - 02:00 AM |
| Thursday | 11:30 AM - 10:00 PM |
| Friday | 11:30 AM - 10:00 PM |
| Saturday | 11:30 AM - 10:00 PM |
| Sunday | 02:00 AM - 09:00 PM |
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